01425 610 078
Heppenstalls Solicitors have been providing expert legal services since 1893, with offices in New Milton and Lymington. Specialising in Wills, Estate and Trust Management, Notary Services, Conveyancing, Property Matters, Mediation, and Probate, we offer tailored legal support to individuals, families, and businesses. We are committed to delivering high-quality, professional advice and assistance for all your legal needs. Read more...
Heppenstalls Solicitors Limited
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Heppenstalls Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Heppenstalls Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Heppenstalls Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Heppenstalls Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Heppenstalls Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Heppenstalls Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Heppenstalls Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Wills
janice phelps
Collected on:
I would like to to thank Jesemine Somerville who was a very pleasant and professional solicitor.
I would recommend her to anyone needing a solicitor.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Residential Conveyancing
Catherine Carter
Collected on:
Throughout the process Marie, Karen, and Ben looked after me every step of the way. They were communicative and responsive. I was proactively kept up to date. They were all very friendly and reassuring which is brilliant when you are dealing with things outside of your normal comfort zone. I can't recommend them all highly enough.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Anonymous
Collected on:
When I got in contact to use their services they were very quick to create the documents needed however there were mistakes in the document that had nothing to do with myself these were fixed but was quite unprofessional.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Notary
Anonymous
Collected on:
We have used Alex Jennings for multiple notary services and she is always, quick, efficient, informative and competitively priced. Highly recommend.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Wills
Anonymous
Collected on:
Excellent service. Jesamine gave clear advice and prepared the draft Will promptly. She was extremely friendly and approachable and the overall experience was excellent.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Lasting power of attorney
Hilary Orchard
Collected on:
Very helpful advice from Jesamine easy to understand and clear advice.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Residential Conveyancing
Nadine Wyncoll
Collected on:
Fully recommend, had great service through what was a protracted sale of my property due purchaser requirements. This required the team to navigate the process very carefully and remain extremely tenacious to get this over the line - thank you Karen Crain on all you did to make it happen!
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Residential Conveyancing
Teresa May on behalf of my mother
Collected on:
Used Heppenstalls at Lymington to help with my mothers move, l have to say Marie Redman, Karen Crain and the lady (sorry forgot her name) have been nothing but professional, helpful and very efficient in facilitating my mothers move in a short time scale. When ever l rang the office they were always readily available and when not, always rang back when they said they would. Would recommend them. They are now currently selling a home and l expect them to be just as reliable as before.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
G Cain
Collected on:
I contacted Danielle Harvey (New Milton) at a very difficult and stressful time. My father was suddenly taken ill, and it was a wake-up call to all of us that my parents' affairs needed a complete legal overhaul to make everything up to date. I contacted her specifically because she specialised in matters that were specific to our family needs - in our first call I knew I had found the perfect individual to help our family through a difficult time. Over the next 2 years, Danielle worked tirelessly to sort not only my parents out, but me too when I needed her prior to an unexpected surgery. As such, we now refer to her around the dinner table as 'the angel in New Milton'. Life is difficult enough as it is without having to trawl through endless legalese concerning life planning - Danielle de-mystified all of the relevant processes in a patient and ever-so-kind way. We are now on top of everything and a huge load of worry has been lifted from our shoulders - we can move forward with confidence. The reassurance that we feel knowing that she is there if/when we need her is considerable.
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Verified review
This review has been left by a verified client who used Heppenstalls Solicitors Limited.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
We bought a house and sold a house recently and Heppenstalls were brilliant and very patient! Sarah was brilliant in taking over our case as our previous solicitor had retired. So very patient with all the panic stricken phone calls towards the end from myself and my husband. Thank you Heppenstalls for a job well done! Would not hesitate to use you again.
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John
Collected on:
Sarah at Heppenstalls gave an exceptional service. Despite having two failed exchanges due to buyers below us in the chain pulling out, she and her team achieved exchange and completion of our sale allowing us to proceed towards our purchase. Reactions to our emails was quick and concise with questions being dealt with quickly and efficiently. I would recommend Heppenstalls conveyancing service to anyone.
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Michael
Collected on:
Excellent service
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John
Collected on:
Professional and efficient service, thank you.
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lucy
Collected on:
Nathan and Anastasia, have been nothing but exceptional, Nathan answered all our questions and endless emails promptly and kept us up to date and made the process of buying out home much less stressful with his help and support and through having to work with other local solicitors, Heppenstalls were up and above the rest with Ana and the team asking and completing enquiries promptly! Thank you Heppenstalls for all your help and support, we hesitate to come back!
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Matter Type:
Residential Conveyancing
Jim
Collected on:
We recently used Nathan Palmer as our conveyancer for the purchase of our property, and we couldn’t be happier with the experience. Nathan was absolutely fantastic from start to finish. He managed to push everything through in just 7 weeks, which was incredibly impressive!
His communication was spot on throughout—always clear, timely, and proactive. We were kept in the loop with regular updates, which made the whole process smooth and stress-free. Nathan’s efficiency and professionalism gave us real peace of mind, and we genuinely felt like we were in safe hands the entire time.
We highly recommend Nathan to anyone looking for a top-notch conveyancer. Thanks again for all your hard work!
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Heppenstalls Solicitors: Trusted Legal Experts Since 1893 Founded in 1893, Heppenstalls Solicitors have been providing expert legal services to the local community for over a century. With offices in New Milton and Lymington, we are committed to delivering professional and approachable legal support to individuals, families, and businesses in the area. Our team of experienced solicitors specialise in a wide range of legal services, including Wills, Probate, Estate and Trust Management, Notary Services, Conveyancing, Property Matters and Mediation. We understand the importance of personalised service and work closely with our clients to ensure their legal matters are handled with the utmost care and expertise. Whether you're looking to plan your future with a Will or trust, navigate property transactions, or require assistance with probate and estate management, Heppenstalls are here to guide you through every step. Our long-standing reputation for high-quality legal advice has made us a trusted choice for clients across New Milton, Lymington and the New Forest.
