VICTOR
Collected on:
EXCELLENT SERVICE AND COMMUNICATION
The entire process was managed well by the duo of Aisha and Ryan.
I am delighted to have had them handle my brief.
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Andrew & Andrew Solicitors Limited
02392675555
- Address
- PO2 8AL
- 02392675555
- www.a2solicitors.co.uk
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How Andrew & Andrew Solicitors Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Andrew & Andrew Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Andrew & Andrew Solicitors Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Andrew & Andrew Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Andrew & Andrew Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Andrew & Andrew Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Andrew & Andrew Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Andrew & Andrew Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Residential Conveyancing
Claire
Collected on:
No compassion or duty of care.
If you are buying with another person, stress the importance of both parties consenting. Due to only one party being emailed consectively for 3 weeks, there was a 3 week delay (5 week delay if you include christmas).
Our deadline in the chain was the 20th December. There was no emphasis to meet this deadline. We completed on the 3rd February.
The planned completion date was the 31st January, however the banks crashed on completion day. Understandably this is out of the solicitors control, however the lack of compassion and duty of care was zero. We raised our concern that we would be homeless across the weekend at 2pm. We were informed that we could do a legal agreement to get the keys to the property and complete on the Monday, when the banks issues resolved.
At 15:45 our solicitor asked us where we would be staying if the legal agreement did not happen. We told her in a car with 2 cats, and we had concerns with where we would put our belongings from the removal vans, as they could not extend the van hire time. This was the last time we spoke with our solicitor.
We decided to speak with the estate agent. Luckily he took pity on us and gave us the keys because our sellers had vacated the property. Our sellers solicitor then ‘ told off’ the estate agent because no legal agreement was in place from our solicitor. Our sellers’ solicitor said that she was ‘disgusted at how we had been treated.’ She told the estate agent that she was unable to contact our solicitors because they had gone home.
On monday we receive an email to say that we had completed. No acknoweledgemet to our homeless situation, no explaination for why the legal agreement did not happen and no congratualations!
To say that we are disgusted with the lack of commitment,compassion and duty of care is an understatement.
The firm was reccomended to us. Make sure you choose your solicitors wisely within this firm.
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Martine Lesley
Collected on:
House sale and house purchase
From start to finish everything was done with understanding and professionalism
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Matter Type:
Residential Conveyancing
Lauren
Collected on:
Cowboys
If I could give 0 stars I would. They are USELESS at conveyancing and we had to continually double and triple check every detail sent and correct them. Not ideal when you are paying a lot of money for their "expert" services. Then over 3 years later, get contacted out the blue saying we owe them almost £400 for a miscalculation on their part that they have only just identified. Doesn't give you confidence that the legal necessities were taken care of, does it! Then they threaten you with a CCJ and legal action if you don't pay the shortfall within 2 weeks. Avoid at all costs! Obviously we have contacted the Legal Ombudsman.
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Georgina
Collected on:
Excellent service
I will fully recommend Andrew and Andrew, quick, no stress, good communication, impeccable service.
Thank you Caroline, Liam and Shioban
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Matter Type:
Residential Conveyancing
Shane
Collected on:
Excellent
I have used this firm 3 times in the past couple of years, for a property sale, a property purchase, and a will drawn up and couldn't fault their efficiency and professionalism.
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Bavil
Collected on:
Great support and advice along with service
It has been a pleasure to work with the team at Andrew and Andrews, communication has been great and the service impeccable. Would fully recommend.
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Matter Type:
Settlement Agreements
Bethany
Collected on:
Absolutely incredible
Incredible team and efficient, my issues with a settlement agreement were nipped in under a week.
Ryan and Britney helped me massively. From not evening knowing what a settlement agreement was, they explained everything thoroughly and eased me through the process. Thank you again.
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Greg
Collected on:
Wrongly advised
I used this solicitor for a house dispute, after over two yrs and a bill for over £30.000 Im no better off, I'm now using another solicitor they have told me it should never of got to this point financially and the time it's taken, it should of basically gone straight to court, and I would be over £15000 better off and the matter would of been finalised by now. They have also charged me for work that has never been carried out!
Probably great for a house purchase but not for a legal battle!! Do not use unless you have money to burn unfortunately I haven't
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Sandra
Collected on:
Terrible
Used this firm in 2021 to do the conveyancing on the purchase of a new home and sale of our then home. I have just learnt 1 year and 6 months later that only last week on the 9th of December 2022 that they sent all the paperwork to the land registry. They said they were waiting for the sellers solicitors to send some paperwork needed. They should of been chasing this up for the past year and a half, but to be quite Frank the whole experience with them was very stressful as they had to be chased about everything. The fee they received was supposed to reflect the service that was delivered, and take the stress and anxiety that goes with buying and selling a property away by them being on top of everything, but the amount of stress caused by the slack and non urgency of work delivered has been the worse we have ever received by buying and selling a home.
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About this branch
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
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- Clinical Negligence
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- Dermal Filler Compensation Claims
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- Fatal Medical Negligence Claims and Inquests
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- Group B Streptococcus Claims
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Consumer
- Litigation - Breach of contract
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
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Family Law
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- Family law
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- Pension and property advice
- Pre and Post Nuptial Agreements
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
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- Investment and buy to let properties
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- Leasehold properties
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- New home purchases and sales
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- Purchase and Sale
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- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Wills, Trusts & Probate
- Probate
- Wills
Business areas of law
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Company & Commercial
- Commercial Law
- Employment - business