
Verified review
This review has been left by a verified client who used Burrows.
Elizabeth
Collected on:
Excellent
Katrina was very helpful, she did an excellent job in acting for me in selling my house.
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0208 904 7725
Established in 1935, we are a trusted and cost-effective law firm, specialising in family law, wealth protection, and property matters in Essex, Hertfordshire, and Middlesex. Our team of professionals are dedicated to ensuring a seamless and stress-free experience for all of our clients. With our wide-ranging expertise, we can handle all of your legal needs with exceptional care and attention to detail. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Burrows on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burrows. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burrows and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Burrows performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burrows and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Burrows compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Burrows.
Elizabeth
Collected on:
Katrina was very helpful, she did an excellent job in acting for me in selling my house.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Emma
Collected on:
We sold our house in no time at all because Katrina was so quick with everything. She stayed in contact throughout and replied quickly to emails whilst explaining everything thought the process. We can’t recommend Katrina enough, she was brilliant and we will be back to work with her again soon!
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Sam
Collected on:
Katrina has been amazing from start to finish. Buying and selling houses in the UK had to be one of the most stressful experiences for anyone as the system is so outdated. It is therefore a breath of fresh air to find a solicitor who not only acts quickly and is proactive but makes you feel like she has your best interests at heart. Wouldn't use anyone else, Katrina is brilliant 👏!
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Isobel Black
Collected on:
Burrows (Alexandra Bartlett) have just acted for us on the sale of a property and were excellent throughout. The sale was prolonged because of difficulties in the chain below us, but Alexandra remained positive, helpful and calm throughout, and was instrumental in reaching the desired
outcome for us. I would certainly recommend Burrows as an excellent conveyancing and family law firm.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Teodora
Collected on:
Katrina is an excellent professional and have made all the difference in our Purchase. The most efficient and responsive solicitor I ever dealt with. From when we returned the paperwork to her which was on 10 March it's been now 17 days and we completed the deal. I have my keys and walking in my home. Excellent and prompt communication. Very responsive on calls as well as emails. This was wonderful and stress free experience for us thanks to Katrina. I would recommend to anyone who needs a solicitor. Thank you Katrina for also being formal but friendly in the same time!
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Veselina
Collected on:
Kathrina was absolutely brilliant in, super speedy, quick responds and generally move things forward in exceptional time! If you can imagine a house purchase completed within a month of offer acceptance! That says enough. She is not a person of many words however does a great job. Only thing is sometime you need to prompt for further clarification however when you do ask she is coming back to you before you blink :) . Great experience and will certainly recommend her to all my friends, already did to my sister.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Jennifer
Collected on:
Overall I was very impressed with how quick and efficient Katrina was at every step. I was also very appreciative of her being available to speak to on the phone whenever we had any queries. She also explained things that we were unclear about and reassured us. She also ensured that everything on our part was fully complete on our completion day to avoid any problems. She certainly made the process easy and clear. I was also impressed with how open and friendly the rest of the team were at Burrows in supporting us with filling in paperwork at the initial stages. Definitely, better than previous solicitors we have used and would highly recommend.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Jesse
Collected on:
Katrina has been an angel. I’ve bought and sold multiple times and being honest my experience this time has been impeccable, Katrina has been accessible, responsive, fast, engaging and totally prefessional. It’s all been about team work and persistence. I’ll never use anyone else and I doubt anyone out there is this good. I’ll be recommending her to anyone that I know is going through what can be quite a stressful life event. An absolute star. I’d buy again just so I can work with her 🤣
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Maya
Collected on:
Alexandra took the stress out of the legalities of buying our home. She was responsive, efficient and a pleasure to work with. She explained things thoroughly and made the process run as smoothly as possible. I would certainly recommend her to others. Thank you Alexandra- you were excellent.
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Verified review
This review has been left by a verified client who used Burrows.
Matter Type:
Residential Conveyancing
Stella
Collected on:
Katrina was very supportive during some rather trying times over the whole process of selling my house.
She was always exceedingly prompt in addressing my concerns and I believe gave a true assessment of how things stood.
If Katrina was not available, then Alexandria very efficiently took over.
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Matter Type:
Residential Conveyancing
Jody
Collected on:
Throughout our (somewhat complicated) remortgage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!
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Matter Type:
Residential Conveyancing
ewelina
Collected on:
I can highly recommend Alexandra. Amazing services throughout the whole house sell/buy process.
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James
Collected on:
We had an excellent experience dealing with Burrows recently, and in particular with Alexandra.
Quick, polite and concise the process was explained clearly and went without a hitch. I’m a lawyer myself and was grateful for the both the manner in which her advice was delivered as well as for the quality of the advice itself.
We finally have a go-to firm of solicitors in the village!
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Marianne
Collected on:
Burrows solicitors have been just brilliant during our house sale. The one thing that really stood out is their impeccable communication and the speed at which they worked – our sale was complete in just under 7 weeks! Alexandra never left me waiting for an answer and always picked up her calls and emails. She updated me several times a week and just made me feel taken care of. I frankly wish I had more properties to sell just to continue working with Burrows!
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Richard
Collected on:
I have been meaning to write this review for some time, my fault for not doing it sooner - but I still feel strongly enough to want to write this...over the years I have had mixed experiences in my dealings with members of the legal profession, however I can say without hesitation that the two ladies that work in the Sawbridgeworth office are indeed a credit to their profession.
They were pleasant, courteous, helpful and professional - and equally important they prioritized delivering a good service to me. They both clearly saw me as a customer as well as a client (rather than being treated as a wallet as well as client - which is an attitude some solicitors seem to adopt).
So all in all it was a refreshing experience and I have no hesitation in recommending their services.
Richard
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