
Louise
Collected on:
Data Protection enquiry
Michael was knowledgeable, courteous, friendly and pro-active in giving us clear advice and guidance over the telephone, with regard to a personal data protection concern.
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We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Crane and Staples LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Crane and Staples LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Crane and Staples LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Crane and Staples LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Louise
Collected on:
Michael was knowledgeable, courteous, friendly and pro-active in giving us clear advice and guidance over the telephone, with regard to a personal data protection concern.
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Matter Type:
Disputed Wills
Lisa
Collected on:
I cannot thank Mischa enough for all her help and support dealing with a distressing Will dispute in 2024. Not only was Mischa professional and approachable with great legal knowledge, she was friendly and easy to understand. I had direct contact with her and great communication which I was really grateful for. Mischa kept me fully aware of any updates and was tenacious with her approach to my case. I had every confidence with her at a such a worrying time for me. I would definitely Crane & Staples again and recommend Mischa to anyone who is looking for a first class and personable service.
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Matter Type:
Boundary Disputes
Keith
Collected on:
I really appreciated Adrian's honest advice and support which allowed me to think about how to resolve my issues in a different way and not be worried about them. The clear and easy to understand advice and support were refreshing and simple. I would recommend Adrian and Crane & Staples to my friends, family and my business partners and colleagues and feel assured that they would receive the same service.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Family law
Stuart W
Collected on:
My experience with Crane and Staples started over 10 years ago. During that period, whenever I've needed advice Sharon has always made herself available and acted with professionalism. Fingers crossed my need for legal services are nearing an end now but I would not hesitate to recommend Sharon should you need advice in relation to family law or property law.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Divorce
Sharon
Collected on:
Natasha Khakhar has been my rock during my very emotionally draining divorce . She has been calm during my anxious moments and giving me sound advice as my situation has been very bespoke and difficult dealing with a divorce when one party being situated in another country and being totally unresponsive. Juliette Fletcher was also a great help assisting Natasha. What was supposed to have been an online no fault divorce has turned out to be a long logistical nightmare. Thank you so much Natasha!!
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Residential Conveyancing
S & K
Collected on:
We have used this firm of solicitors on quite a few occasions and every time the service and professionalism exceeds expectations. Focusing on the conveyancing department headed up by Chris Brewis and Tracey Fenner and their team, they always go above and beyond to ensure all matters are dealt with professionally and quickly and efficiently making all the legal transactions easy and straight forward to deal with. Also what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays.
As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Children Act proceedings
Heather
Collected on:
I first met Sian in 2019 when care proceedings were initiated and from our very first phone call I could tell that this wasn't just a job to her. Sian has fought for me legally but also personally. She is passionate and dedicated to helping people get the best possible outcomes that she can. Sian was honest caring and nothing but kind to me and really made an effort to understand how to communicate with me and adapted meetings in order to make sure I fully understood what was required of me and also understand all the legal terms. I would highly recommend Sian to anyone who found themselves needing support in the family courts. Everyone at crane and Staples were so helpful to me and kind. They always returned calls or responded to emails quickly and kept a professional high standard at all times.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
New home purchases and sales
Ruth
Collected on:
Manish provided a great service I would highly recommend.
Stress free home move 🙂
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Divorce
Anonymous
Collected on:
I found Natasha to be extremely patient and understanding. She listens and takes note no matter how small the query. Upon receipt of correspondence from the other side I was advised whether it was well into an evening or other out of office times. Over the past three years she has advised and guided me to a outcome that could have been much worse than it was. I am extremely grateful to Natasha for her all her help, knowledge and expertise.
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Matter Type:
Tenant Eviction
Rahim
Collected on:
Very helpful, highly skilled and knowledgeable. Look no further.
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Mo
Collected on:
Used this firm and had orginal documents sent to a wrong address, Very dissapointed
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Gareth
Collected on:
We recently moved home and engaged Crane & Staples to effect all the conveyancing required etc.
I cannot recommend them highly enough.
Our requirements were managed by Kuldip Chima, Senior Associate Solicitors at C&S, who we found exceptional in her
professionalism, attention to detail, and speed of response. The advice she provided was a great asset.
We also found C&S fees very competitive.
As such, we will now be using Crane & Staples for all our future requirements.
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Rupert
Collected on:
Crane & Staples helped us sell our parents property - they were excellent. Recommend.
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Matter Type:
Child Law
Toni
Collected on:
Absolutely amazing solicitors they go above and beyond for their clients I can't thank them enough for all of their help and guidance. I highly recommend
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Clair
Collected on:
Couldn’t recommend Bonnie Twiggs more highly. She was invaluable in my house purchase and without her tenacity we would still be waiting to exchange. Her and her team are excellent. I have also used her colleagues for other documentation.
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Matter Type:
Residential Conveyancing
Shamim Akhtar
Collected on:
I would recommend Crane &Staples , team has been very professional in dealing with our conveyancing. I have absolutely no issues at all.
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Matter Type:
Residential Conveyancing
Petros Spiliopoulos
Collected on:
I have received outstanding service in the conveyancing process of my new home. Tom Axon and all the team have been very professional in their work and extremely helpful throughout. i would not hesitate to use them again.
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Matter Type:
Children
Emma Ansell
Collected on:
I use crane and staples as my main solicitors ( normally Janet Martland) , I find them very helpful and very consistent ! There quite quick at responding to you aswell
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Matter Type:
Residential Conveyancing
Martin Warner
Collected on:
Tom Axon handled the conveyancing of both the sale and subseqent pruchase of a new property. He is the best conveyancing solicitor that I have used. He is efficent, dilligent and just as important, he is approchable. The agents involved in the transaction noted how refreshing it was to deal with Tom. Would highly recomend him.
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Matter Type:
Residential Conveyancing
Matt Smith
Collected on:
Tom Axon and the team were absolutely fantastic! The service could not have been better. I was updated on my purchase at almost daily intervals and the utmost professionalism was displayed in all aspects of the transaction. Tom made everything easy to understand and as stress-free as possible. Cannot recommend highly enough.
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Matter Type:
Residential Conveyancing
David Ian
Collected on:
Tracey Fenner was particularly helpful and friendly. Ann excellent service
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Matter Type:
Residential Conveyancing
Vicki
Collected on:
Kuldip was extremely professional & kept me updated with all the developments concerning the sale of my property.
I would highly recommend anyone to use Crane & Staples conveyance dept especially Kuldip.
Thank you
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Matter Type:
Residential Conveyancing
Clair Frances
Collected on:
Bonnie and her team went above and beyond to finalise my transaction. I would not hesitate to recommend the team.
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Matter Type:
Residential Conveyancing
Salvatore
Collected on:
Thank you to the whole team involved. Great service.
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Matter Type:
Residential Conveyancing
Diane
Collected on:
Overall a good service. Process was relatively easy and hassle free
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We have been helping the local community with their legal matters since 1938. Many of our clients have been clients of the firm for over 40 years and we act for some families stretching back over the generations. We are entirely independent and put our advice to our clients first. We do not pay referral fees. Clients come to us because they have been our clients for many years and have received a good service or because they are recommended to us by other satisfied clients. Over 90% of our work comes to us in this way.