Wendy
Collected on:
Potential insurance claim
Adrian called me to discuss the viability of an insurance claim I am considering making. He gave me some clear advice and points to consider which were very helpful.
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Crane and Staples LLP
01707 329333
We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you. Read more...
- Address
- AL8 6TU
- 01707 329333
- www.crane-staples.co.uk
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How Crane and Staples LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Crane and Staples LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Crane and Staples LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Crane and Staples LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Crane and Staples LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Privacy and Data Protection
Louise
Collected on:
Data Protection enquiry
Michael was knowledgeable, courteous, friendly and pro-active in giving us clear advice and guidance over the telephone, with regard to a personal data protection concern.
A representative from Crane and Staples LLP responded to this review on 10 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Disputed Wills
Lisa
Collected on:
Thank you Mischa for a First Class Service, highly recommended.....
I cannot thank Mischa enough for all her help and support dealing with a distressing Will dispute in 2024. Not only was Mischa professional and approachable with great legal knowledge, she was friendly and easy to understand. I had direct contact with her and great communication which I was really grateful for. Mischa kept me fully aware of any updates and was tenacious with her approach to my case. I had every confidence with her at a such a worrying time for me. I would definitely Crane & Staples again and recommend Mischa to anyone who is looking for a first class and personable service.
A representative from Crane and Staples LLP responded to this review on 05 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Boundary Disputes
Keith
Collected on:
Property Boundary Dispute
I really appreciated Adrian's honest advice and support which allowed me to think about how to resolve my issues in a different way and not be worried about them. The clear and easy to understand advice and support were refreshing and simple. I would recommend Adrian and Crane & Staples to my friends, family and my business partners and colleagues and feel assured that they would receive the same service.
A representative from Crane and Staples LLP responded to this review on 15 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Family law
Stuart W
Collected on:
A decade of support
My experience with Crane and Staples started over 10 years ago. During that period, whenever I've needed advice Sharon has always made herself available and acted with professionalism. Fingers crossed my need for legal services are nearing an end now but I would not hesitate to recommend Sharon should you need advice in relation to family law or property law.
A representative from Crane and Staples LLP responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Divorce
Sharon
Collected on:
Divorce
Natasha Khakhar has been my rock during my very emotionally draining divorce . She has been calm during my anxious moments and giving me sound advice as my situation has been very bespoke and difficult dealing with a divorce when one party being situated in another country and being totally unresponsive. Juliette Fletcher was also a great help assisting Natasha. What was supposed to have been an online no fault divorce has turned out to be a long logistical nightmare. Thank you so much Natasha!!
A representative from Crane and Staples LLP responded to this review on 04 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Residential Conveyancing
S & K
Collected on:
Exceptional and Simply The Best Solicitors in the Business
We have used this firm of solicitors on quite a few occasions and every time the service and professionalism exceeds expectations. Focusing on the conveyancing department headed up by Chris Brewis and Tracey Fenner and their team, they always go above and beyond to ensure all matters are dealt with professionally and quickly and efficiently making all the legal transactions easy and straight forward to deal with. Also what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays.
As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.
A representative from Crane and Staples LLP responded to this review on 31 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Children Act proceedings
Heather
Collected on:
Sian Churchill
I first met Sian in 2019 when care proceedings were initiated and from our very first phone call I could tell that this wasn't just a job to her. Sian has fought for me legally but also personally. She is passionate and dedicated to helping people get the best possible outcomes that she can. Sian was honest caring and nothing but kind to me and really made an effort to understand how to communicate with me and adapted meetings in order to make sure I fully understood what was required of me and also understand all the legal terms. I would highly recommend Sian to anyone who found themselves needing support in the family courts. Everyone at crane and Staples were so helpful to me and kind. They always returned calls or responded to emails quickly and kept a professional high standard at all times.
A representative from Crane and Staples LLP responded to this review on 31 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
New home purchases and sales
Ruth
Collected on:
Professional, Efficient & Stress free
Manish provided a great service I would highly recommend.
Stress free home move 🙂
A representative from Crane and Staples LLP responded to this review on 31 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Crane & Staples LLP.
Matter Type:
Divorce
Anonymous
Collected on:
Superb Service
I found Natasha to be extremely patient and understanding. She listens and takes note no matter how small the query. Upon receipt of correspondence from the other side I was advised whether it was well into an evening or other out of office times. Over the past three years she has advised and guided me to a outcome that could have been much worse than it was. I am extremely grateful to Natasha for her all her help, knowledge and expertise.
A representative from Crane and Staples LLP responded to this review on 31 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Reviews collected from
Daniel
Collected on:
Daniel
Do not let David Bird make a McMeal out of your inheritance.
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Mo
Collected on:
A client
Used this firm and had orginal documents sent to a wrong address, Very dissapointed
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Gareth
Collected on:
Gareth
We recently moved home and engaged Crane & Staples to effect all the conveyancing required etc.
I cannot recommend them highly enough.
Our requirements were managed by Kuldip Chima, Senior Associate Solicitors at C&S, who we found exceptional in her
professionalism, attention to detail, and speed of response. The advice she provided was a great asset.
We also found C&S fees very competitive.
As such, we will now be using Crane & Staples for all our future requirements.
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Rupert
Collected on:
Rupert
Crane & Staples helped us sell our parents property - they were excellent. Recommend.
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Matter Type:
Child Law
Toni
Collected on:
Toni
Absolutely amazing solicitors they go above and beyond for their clients I can't thank them enough for all of their help and guidance. I highly recommend
A representative from Crane and Staples LLP responded to this review on 27 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Reviews collected from
Matter Type:
Residential Conveyancing
Shamim Akhtar
Collected on:
Shamim Akhtar
I would recommend Crane &Staples , team has been very professional in dealing with our conveyancing. I have absolutely no issues at all.
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Matter Type:
Residential Conveyancing
Petros Spiliopoulos
Collected on:
Petros Spiliopoulos
I have received outstanding service in the conveyancing process of my new home. Tom Axon and all the team have been very professional in their work and extremely helpful throughout. i would not hesitate to use them again.
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Matter Type:
Children
Emma Ansell
Collected on:
Emma Ansell
I use crane and staples as my main solicitors ( normally Janet Martland) , I find them very helpful and very consistent ! There quite quick at responding to you aswell
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Matter Type:
Residential Conveyancing
Martin Warner
Collected on:
Martin Warner
Tom Axon handled the conveyancing of both the sale and subseqent pruchase of a new property. He is the best conveyancing solicitor that I have used. He is efficent, dilligent and just as important, he is approchable. The agents involved in the transaction noted how refreshing it was to deal with Tom. Would highly recomend him.
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Matter Type:
Residential Conveyancing
Matt Smith
Collected on:
Matt Smith
Tom Axon and the team were absolutely fantastic! The service could not have been better. I was updated on my purchase at almost daily intervals and the utmost professionalism was displayed in all aspects of the transaction. Tom made everything easy to understand and as stress-free as possible. Cannot recommend highly enough.
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Reviews collected from
Matter Type:
Residential Conveyancing
David Ian
Collected on:
David Ian's experience...
Tracey Fenner was particularly helpful and friendly. Ann excellent service
A representative from Crane and Staples LLP responded to this review on 03 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Vicki
Collected on:
Richard's experience...
Kuldip was extremely professional & kept me updated with all the developments concerning the sale of my property.
I would highly recommend anyone to use Crane & Staples conveyance dept especially Kuldip.
Thank you
A representative from Crane and Staples LLP responded to this review on 03 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Clair Frances
Collected on:
Clair Frances's experience...
Bonnie and her team went above and beyond to finalise my transaction. I would not hesitate to recommend the team.
A representative from Crane and Staples LLP responded to this review on 02 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Salvatore
Collected on:
Salvatore's experience...
Thank you to the whole team involved. Great service.
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Matter Type:
Residential Conveyancing
Diane
Collected on:
Diane's experience...
Overall a good service. Process was relatively easy and hassle free
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Crane and Staples LLP are accredited by
About this branch
Description
We have been helping the local community with their legal matters since 1938. Many of our clients have been clients of the firm for over 40 years and we act for some families stretching back over the generations. We are entirely independent and put our advice to our clients first. We do not pay referral fees. Clients come to us because they have been our clients for many years and have received a good service or because they are recommended to us by other satisfied clients. Over 90% of our work comes to us in this way.
Regulated by
Legal services
Personal areas of law
-
Consumer
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Inheritance Tax
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges