Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Holly
Collected on:
Would recommend
Was able to communicate through email throughout the process
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Shared Direction Conveyancing Limited
01227 531000
Shared Direction Conveyancing is the only law firm in the UK dedicated solely to acting for purchasers of new build shared ownership properties. We act for more new build shared ownership purchasers than any other firm in the country, in the 2022/23 financial year our team acted for nearly one in four buyers nationwide. If you are buying a new build shared ownership property, Shared Direction Conveyancing are your ideal choice of law firm to share your journey into home ownership, as we have the experience and expertise to guide you through the process as quickly and simply as possible. Read more...
- Address
- CT2 8AJ
- 01227 531000
- www.sdc-legal.co.uk
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Accreditations
Other locations
Other locations
Shared Direction Conveyancing Limited
have 2 other locations
How Shared Direction Conveyancing Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Shared Direction Conveyancing Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shared Direction Conveyancing Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Shared Direction Conveyancing Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Shared Direction Conveyancing Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Shared Direction Conveyancing Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Shared Direction Conveyancing Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Shared Direction Conveyancing Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Doru
Collected on:
Great service!
The best!easy from start to the end!
We will recommend to everyone!
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Philip
Collected on:
Efficient
Really great communication and quick responses
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Emma
Collected on:
Great experience
Shared direction was great to work with especially Gary Poole who was an absolute star! Quick and helpful responses from Gary and overall nice person. My only complaint would be an interaction I had with Isobella Jarrett who I found unprofessional, she was the only downfall of my experience with shared direction.
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Abimbola
Collected on:
Shared Ownership
Pleasant and lovely pleasure to deal with
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Beverley
Collected on:
Highly recommend
We used shared direction conveyancing limited for the buying process of our property. I would definitely recommend them. They were so efficient and kept us updated throughout the whole process. No hiccups at all and everything went smoothly for us.
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Alexandra
Collected on:
Great experience
During the entire process we've been informed about any updates.
All the steps were explained clearly even for myself who I have no clue regarding legal stuff
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Owen
Collected on:
Nice and smooth
No issues, quick, simple and effective way of buying a house
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Matter Type:
Residential Conveyancing
Fridah
Collected on:
Best choice for shared ownership specialists
Using Shared Direction Convincing was the best decision I could’ve made. They made the entire process incredibly easy to understand and complete, ensuring a quick turnaround for purchasing my new home. I’m very happy with the service I received!
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Verified review
This review has been left by a verified client who used Shared Direction Conveyancing Limited.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Very helpful
Very knowledgeable and helpful. I felt very supported
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Reviews collected from
Shay
Collected on:
Shay
Currently using this firm and don’t often leave reviews but feel I have to given how poor they have been. Avoid! If you’re looking for any phone call to be answered, think again!
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Julian
Collected on:
Julian
The can’t process ID, spent ages using thirdfort and no one has come back to me and I’m trying to exchange and complete now!!!! What a nightmare!!!
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Sam
Collected on:
Sam
I rarely leave reviews, but I feel compelled to share my experience with Shared Direction Conveyancing. I found the handling of my case incredibly frustrating from start to finish. Communication was poor, responses were vague or dismissive, and I was left chasing answers to very reasonable questions — particularly around timeframes for exchange and completion. This caused unnecessary stress when trying to coordinate removals and time off work.
What disappointed me most was the complete lack of empathy or accountability from my case handler, who often came across as rude and uninterested. Despite all parties in the chain working toward an agreed completion date, it was only thanks to the intervention of my mortgage broker and the housing association that we managed to get there — not my own solicitor. I also felt misled over a £90 Fee Protection Scheme charge that I felt wasn’t clear enough was an opt-out.
As someone who works in a high-end client-facing role, I know what good service looks like — and unfortunately, this fell well below any acceptable standard, without a single apology for the stress caused. I hope this review encourages a rethink in how clients are treated going forward, and I hope it urges you to find an alternative company to spend your hard earned money with.
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Matter Type:
Residential Conveyancing
Natasha
Collected on:
Natasha
Would highly recommend, I used SDC for buying my new property and they really provided exceptional service (which is very rare now days)! Very responsive to every communication.
Unfortunately I had nightmare selling solicitors (nothing to do with SDC) but throughout the whole process I was wishing I could have used SDC for selling my previous property too, a lesson learned for me for next time.
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Kelvin
Collected on:
Kelvin
The whole experience of moving was extremely stressful.
But with Shared-direction the process was fantastic. Always available for any questions. And quick to respond with any problems. Would highly recommend.
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Shared Direction Conveyancing Limited are accredited by
About this branch
Description
With unrivalled experience in new build shared ownership conveyancing, Shared Direction Conveyancing's Canterbury office is recommended by most of the largest Housing Associations in London and the South East. We know that buying a home is an exciting time, but can also be quite daunting, especially if buying for the first time, so our aim to make your purchase simple and trouble free and to progress your case through to exchange and completion as swiftly as possible.
Practice areas
Residential Conveyancing, specialists in Shared Ownership
Regulated by
Legal services
Personal areas of law
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Housing & Property
- Residential Conveyancing