Liberay Legal Limited

0333 011 5105

At Liberay Legal, our focus is simple: to use our superior technical and strategic legal knowledge and experience to achieve the best possible outcome for our clients and place them in the financial position they would have been had they not been manipulated. Read more...

Address
Atria
Spa Road
Bolton
Lancashire
BL1 4AG
0333 011 5105
www.liberaylegal.co.uk

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Accreditations

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How Liberay Legal Limited Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%

Overpriced 7%

About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

5th / 20

311th / 4527

Housing & Property

4th / 19

198th / 4220

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

101
Very Good

11
Average

2
Poor

0
Awful

3

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Michael

May 24, 2025

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Bad serrvice

Verry lintel correspondence with clients

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Verified review

Zoe

May 22, 2025

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Disrepair claim

Wonderful service friendly polite and understanding team

A representative from Liberay Legal Limited responded to this review on 27 May, 2025:

Thank you for your lovely feedback, Zoe. We're so pleased to hear that you found our team friendly, polite, and understanding. Providing a supportive service is always our goal, and it's great to know we made a positive impression.

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Verified review

Donna

May 22, 2025

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Housing despair

I found liberay to very competent all questions answered very efficient from start to finish. Really friendly people.

A representative from Liberay Legal Limited responded to this review on 27 May, 2025:

Thank you for your kind words, Donna. We're glad you found our team friendly, efficient, and helpful throughout.

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Latifah

May 21, 2025

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Service satisfactory

I am happy to recommend family or friends
To be supported by your team who are experiencing same issues with council houses like my self.

A representative from Liberay Legal Limited responded to this review on 22 May, 2025:

Thank you so much for your lovely review Latifah. We're so pleased that you felt so supported and appreciate your recommendation! It was a pleasure working with you and want to thank you for placing your trust in us.

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Verified review

Sharron

May 15, 2025

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Housing Disrepair Claim

Laura dealt with my claim for housing disrepair and kept me fully updated at every step, highly recommend

A representative from Liberay Legal Limited responded to this review on 19 May, 2025:

Thank you for your feedback, Sharron. We're glad Laura kept you well informed throughout—your recommendation is much appreciated.

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Kerry

May 15, 2025

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Fantastic service

Very professionell
Very helpful and polite
Great communication
I would 100%recomend
I would use again if I did need to.

A representative from Liberay Legal Limited responded to this review on 19 May, 2025:

Thank you for your kind words, Kerry. We're pleased you had a great experience and would be happy to assist you again in the future.

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Verified review

Afzal

May 09, 2025

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Brilliant service

I instructed Liberay Legal to help with a housing disrepair claim and they helped to resolve what I have not been able to for a few years now. They were very helpful throughout and done a very good job with the whole process.

A representative from Liberay Legal Limited responded to this review on 12 May, 2025:

Thank you for your kind words, Afzal. We're glad we could help resolve your housing issue and appreciate your trust in us throughout the process.

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Verified review

Danny

May 08, 2025

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Damp and mould in 2 bedrooms of our 4bed house

Always kept informed and upto date with what happens next would use again without a doubt

A representative from Liberay Legal Limited responded to this review on 12 May, 2025:

Thank you for your kind feedback, Danny. We’re thrilled to hear that we were able to keep you informed and up to date throughout the process. It’s always our goal to ensure clear communication and support every step of the way. We truly appreciate your trust in us.

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Catherine

May 08, 2025

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Scamming company, avoid at all costs

These guys flood social media with fake posts and are responsible for the call centres ringing you. If you are foolish enough to use them, you'll get a tiny percentage of any compensation - you are nothing but food for these bottom dwellers.

A representative from Liberay Legal Limited responded to this review on 08 May, 2025:

Hi Catherine, We are really sorry to hear you're unhappy with the service you were provided and we're keen to put it right. Unfortunately from the details you've provided we have been unable to locate your file to look into this further for you. Please could you e-mail me directly on [email protected] so that I can look into your concerns in more detail? Thank you

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Verified review

Desmond

May 07, 2025

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My review

I the service to be very useful, friendly and accommodating. I found that it was regular communication and updates on my current situation.

A representative from Liberay Legal Limited responded to this review on 08 May, 2025:

Thank you very much for your review Desmond. We're delighted we could have such a positive impact on your case and that you found our services so helpful. Please don't hesitate to get in touch if you need anything further from us.

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Reviews collected from

Keisha

June 05, 2025

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Keisha

⭐⭐⭐⭐⭐ 5/5 Stars
Review for Liberay Legal Limited

I wasn’t sure how to feel about my housing situation for a long time. It had become overwhelming, and I felt stuck — unsure of where to turn or how to get the repairs I desperately needed. It wasn’t until I found Liberay Legal Limited that things started to turn around.

From the beginning, the team made me feel heard and supported. They took the time to understand my situation and guided me through the process of getting the repairs done properly. What really stood out to me was their attention to detail and genuine care. They didn’t just treat me like another case — they treated me like a person who deserved a safe and livable home.

On top of getting the necessary repairs sorted, they also helped me claim compensation for some of the possessions I had lost or that had been damaged as a result of the poor housing conditions. I never expected to get anything back, but they fought for me — and I’m truly grateful for that.

Now, I feel like I’ve gotten a part of my life back. I’m in a much better place emotionally, and it’s thanks to the help and dedication of Liberay Legal Limited. If you’re feeling lost, like I was, I highly recommend reaching out to them. They made a real difference in my life.

A representative from Liberay Legal Limited responded to this review on 06 June, 2025:

Hi Keisha, Thank you so so much for such a thoughtful review! It means the world to us that you felt so supported and that we were able to have such a positive impact and we really appreciate you sharing your experiences with us. Hopefully you won’t need our assistance in future, but please do get in touch if you require any further help with your disrepair issues. Thank you again for your review and for trusting us with your case.

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Alexander

June 02, 2025

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Alexander

Almost gave it 5 stars — and honestly, Liberty Legal did a stellar job! The surveyor was a genuinely nice person, great to chat with, and clearly knew his stuff. Somehow, though, a little detail we’d discussed must’ve gone on vacation and didn’t make it into the report. Probably just wanted a break — we’ve all been there!

A representative from Liberay Legal Limited responded to this review on 06 June, 2025:

Hi Alexander, Thank you so much for your positive feedback on our service! We are however sorry to hear that there was an issue with the report you received from the independent Surveyor. We will of course take this feedback on board and take all steps we can to make sure that this does not happen again. Thank you again for leaving us a review and for trusting us with your case!

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Pablo

May 20, 2025

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Pablo

Your experience with me was great. You have done a good job. congratulations on your brilliant job done.

A representative from Liberay Legal Limited responded to this review on 20 May, 2025:

Dear Pablo, Thank you for your kind words. We are thrilled that we were able to bring your case to a successful conclusion and that you were happy with the service you were provided. We appreciate you taking the time to provide the feedback, which we will pass on to our team. Thank you again, Liberay Legal

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PATRICK

May 16, 2025

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PATRICK

I was very happy with the way library legal dealt with my case I would highly recommend this company

A representative from Liberay Legal Limited responded to this review on 20 May, 2025:

Dear Patrick, Thank you so much for your kind review and recommendation. It was a pleasure to represent you in your case. Wishing you all the very best for the future from all of us at Liberay Legal.

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Katrina

May 16, 2025

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Katrina

Fantastic helpful and friendly. Would recommend

A representative from Liberay Legal Limited responded to this review on 16 May, 2025:

Hi Katrina, Thank you so much for your lovely review. We're so glad that we were able to help and that you were happy with the service we provided. Wishing you all the very best for the future, Liberay Legal Limited

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