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How Liberay Legal Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 8%
About Right 86%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Liberay Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    124
  • Very Good

    13
  • Average

    4
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Donna

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Donna

July 30, 2025

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Collected on:

Issue with the L.L.C repairs

The team was very good and understanding. AND it's a must use again, and I'll recommend liberay to anyone

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Pacer

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This review has been left by a verified client who used Liberay Legal Limited.

Pacer

July 27, 2025

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Compensation

It was OK. Having got my fee I feel that this company took to much in fees and other expenses .

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Anonymous

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This review has been left by a verified client who used Liberay Legal Limited.

Anonymous

July 24, 2025

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Good outcome

After having no joy with Sanctuary Housing for a few years of trying to get some work done, we were left with damp, mold on the walls.
Once the solicitor became involved this was finally rectified.
A small compensation was paid to us after fees.
What we did like was the case was not closed until all the work was completed.

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Sandra

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Sandra

July 23, 2025

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Outstanding Legal Support with Housing Repairs




I would like to take this opportunity to highly recommend Jamie Kelly ([email protected]) and the entire team at Liberay Legal for their hard work and persistence in supporting me with long-standing issues involving my local council.

They have been instrumental in helping me address serious problems with damp in my property, the replacement of the outside soil pipe, and the restoration of electricity in the outdoor W/C—which had been unresolved for over 10 years, along with other outstanding repairs.

Jamie has remained professional, patient, and supportive throughout the process, keeping me regularly updated via email and phone calls. I am truly grateful for the dedication and care he has shown.
Thank you again to Jamie and everyone at Liberay Legal—I would not hesitate to recommend your services to others facing similar housing issues.


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Dawn

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Dawn

July 18, 2025

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Mrs Barrett

I put my trust in them and they fulfil what I needed with my problem in my property

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Bella Sue

Matter Type:

Housing Disrepair

Bella Sue

July 09, 2025

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Collected on:

Successful claim

James Robinson from Liberay Legal handled my case. He successfully got all works completed and got my compensation.
I am happy with the service I received.
The case was handled withing the expected time frame and I got the compensation I wanted.
I would recommend this company.

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Ada

Ada

July 09, 2025

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Collected on:

housing disrepair

“I won the lawsuit I filed against the council in less than a year. I’m so glad I worked with this law firm.”

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Melanie

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This review has been left by a verified client who used Liberay Legal Limited.

Melanie

July 05, 2025

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Collected on:

Brilliant to deal with

From start to finish Liberay dealt with my claim fabulously

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Dawn

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Dawn

July 04, 2025

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Collected on:

Good

Was very efficient especially towards the end of my case

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Debra

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Debra

June 19, 2025

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Guaranteed Professional Service

In my honest opinion this was my very first experience of seeking support and advice from a law firm. From the onset, my initial experience of the company and individuals I spoke to was positive. I found them to be polite, understanding of my issue and situation. They immediately go things going and kept me updated on the progress of my case. I initially began the process with Privileged, then Jamie Kelly took over. I was a bit apprehensive because of sudden change. But Jamie was brilliant, effective and efficient. He handled my case professionally and I strongly believe his knowledge and expertise was the reason my case was successful. I would definitely recommend Liberary Legal Limited.

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Reviews collected from

Lisa

Lisa

July 23, 2025

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Lisa

The service was very good and they kept me informed with everything that was going on and was always there if you had a problem and they were there to guide you and give good information
Very good service highly recommend them

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Emma

Emma

July 21, 2025

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Emma

I had terrible damp, mould and loads of repairs that needed doing. Council didn't want to do anything. So made contact with liberay , I delt with Jamie who was very good at getting the result I wanted, he didn't sit back and wait for them to respond, he was on it. Plenty of communication through email. After a very long 10-11 months I got the result I wanted. A payout and works have to be completed.
Will use them again if anything more does arise with my property. Thank you, Emma.

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caz

caz

July 04, 2025

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caz

Brilliant got my roof fixed no more leaks council wouldn't sort for 3 years house got so bad they got on to them and it's sorted and got some money back for stuff had yo replace due to mold etc so yeah im happy thankyou :)

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trevor

trevor

June 30, 2025

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trevor

Very friendly and helpful service

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Zami

Zami

June 27, 2025

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Zami

Such a lovely team—always so kind, helpful, and supportive. I truly appreciate everything you do. Thank you so much for your continued support!”

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Liberay Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

With over 50 years collective experience in the legal industry, we place our clients at the forefront of our focus, providing exceptional individual client care with constant communication, excellent professional advice and impressive settlement results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
    • Landlord and Tenant
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