After over 2 years my dealings with Dootsons has come to an end I dealt with 1 solicitor plus 2 conveyancing solicitors plus office staff and today the least I am glad I don't have to deal with them again the standard of competence and proficinalism range from average to poor, my main complaint is that some of the staff seem to be totally indifferent to what the clients needs are, lack of communication and the feeling that you are nothing more than a file number. In fairness there were something's out of their control like dealing with obstructive and non compliant executors, but the things that they did have control of they were below average and in the case of some of the solicitors I have had to deal with the service was bad. As I look at the many,many emails and letters over a 2 years 4 month period I still can well understand why it took so long, there was mistakes made, me constantly asking for updates because I had not heard anything for weeks so no I would never use dootsons again.