I could never have done this without Danielle and she'll never know just how grateful I am for her support.
I came to Nelsons following one of the most personal and painful experiences of my life - the traumatic birth of my second baby. I knew mistakes had been made, but when I tried to raise my concerns directly with the NHS, I was met with denial, indifference, and a complete lack of accountability. I needed an honest apology for what happened – an acknowledgment it was not okay – and the reassurance that it wouldn’t happen to someone else. But instead, I was ignored.
From the moment I first spoke with Danielle, I felt supported. She immediately made me feel heard, respected, and – most importantly – believed. She was warm, compassionate, and genuinely human in every interaction. At the same time, she has a calm, confident professionalism that reassured me I was in the very best hands.
Danielle never rushed, pressured or patronised me. She gave me the space I needed to revisit a traumatic chapter in my life while guiding me gently through every step of the process. She listened, truly listened, and respected my views and feedback throughout. Her advice was clear, fair, and always delivered with kindness and clarity. I never once felt like just another case.
Danielle and the team at Nelsons gave me more than legal representation – they gave me a voice, and the strength to stand up for what’s right. Together, we secured not just a substantial compensation package – but also the written apology I so desperately needed.
If you’re reading this because you’re unsure whether to pursue justice after medical negligence, please let this be your sign. Danielle gave me closure so I can finally move forward.
