Matter Type:
Residential Conveyancing
Kirsty
Collected on:
Fantastic
Elliot is just fantastic.
Always prompt, helpful and friendly. Cannot recommend him highly enough.
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Rich & Carr Limited
01162538021
- Address
- LE1 1RD
- 01162538021
- richandcarr.co.uk
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How Rich & Carr Limited Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Rich & Carr Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rich & Carr Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Rich & Carr Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Rich & Carr Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Rich & Carr Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Rich & Carr Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Rich & Carr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Rich & Carr Limited only have 4 reviews listed here
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Client Reviews
Reviews summary
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Excellent
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Average
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Probate
Angela
Collected on:
Absolutely diabolical
This review is for a different branch.
Absolutely diabolical. The solicitor dealing with my fathers will takes many many weeks to respond to my questions, sometimes as long as 10 weeks, if at all. She accepts invalid and false forms of evidence as receipts for supposed expenses against my father’s estate.
She has chosen to ignore the fact that my sister has lied on the grant of probate which is an offence. She failed to inform me that my family had withdrawn over £10,000 from my father’s bank account after his death until two years after his death.
I put a complaint in and they have all closed ranks and stated that there is no case to answer because despite the fact that we are now 3 years in to this case and I have had to do investigations myself which uncovered other bank accounts of my fathers that had been emptied and hidden, false documents and other problems they claim the solicitors actions have not delayed completion of the estate and therefore she has done nothing wrong. Absolutely unbelievable when she took about 7 weeks to reply to a yes or no question asking if I had to sign a form and physically return it or email response was sufficient! It has also taken them 4 months to action and reply to my complaint.
In short unless you want an absolute nightmare constantly chasing up and where illegal and criminal behaviour is ignored then stay well clear of this company!!
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alan
Collected on:
Unprofessional staff
This review is for a different branch.
In overview; they are awful solicitors. They were initially friendly until they secured my business, after which, they showed their true colours. The receptionist (Sharan) was very rude and confrontational, she clearly doesn't understand what customer service is. There is a lack of any communication from them and you have to constantly chase them up. The solicitor assigned to your case is always 'too busy' to receive your calls. Basic things are not completed properly or in a timely manner and it feels like you are having to put more effort than they are. Overall, they are a waste of money, show a distinct lack of common courtesy and show no empathy in helping you. If you appreciate your time and money, and don't want to spend it chasing alleged professionals, then I would strongly suggest you stay away from this company. I hope this review will help people in the future.
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Matter Type:
Purchase and Sale
Nick
Collected on:
Very Professional
This review is for a different branch.
Instructed Rich & Carr as our conveyancer for the 2nd time for selling & buying our home. Very happy with the excellent support & work they did for us. Highly recommend.
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About this branch
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
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- Ophthalmic Negligence Claims
- Oral Cancer Claims
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- Ovarian Cancer Misdiagnosis Claims
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- Periodontal Disease Claims
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- Pressure Sore Claims
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- Restorative Dentistry Claims
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- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
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- Surgical and Transvaginal Mesh Claims
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Consumer
- Consumer Disputes
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- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
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- Travel rights
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Crime/ Criminal Defence
- Assault
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- Criminal defence - All
- Drugs offences
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Employment
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- Whistleblower Protection
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
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- Child Law
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- Child contact
- Children
- Children Act proceedings
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- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
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- Investment and buy to let properties
- Landlord and Tenant
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- New home purchases and sales
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- Unpaid Rent, Service or Ground Charges
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Human rights
- Human rights
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Money & Tax
- Debt and Bankruptcy
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- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
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- Trusts
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
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Professional Negligence
- Barristers
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Wills, Trusts & Probate
- Probate
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Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
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Charities
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Commercial Property
- Commercial Leases
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- Purchase of development land
- Rights of way issues
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
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- Commercial Law
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- Competition law
- Contractual Disputes
- Corporate Law
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- Employment - business
- Franchising
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- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
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- Statutory Demands
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- Tax
- Unfair Loan Charges
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IT & Intellectual Property
- Advertising and Marketing Compliance
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- Confidential Information, Know-How and Trade Secrets
- Copyright
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- Domain Names
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- Patents
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Regulations
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