First Legal Solicitors Ltd

0151 443 6121

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve. Read more...

Address
4th Floor 8 Princes Parade
Liverpool
Liverpool
Merseyside
L3 1DL
0151 443 6121
firstlegalsolicitors.co.uk/

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Accreditations

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Available lawyers at First Legal Solicitors Ltd

Eileen Williams

Lindsay Fisher

Jen Ainsworth

Luke Jarmay

Daniel Maxwell

Tayla Shipway

Claire O'Rourke

Stacey Coyne

Alan Curran

How First Legal Solicitors Ltd Compares

Value for money

This firm - 92%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of First Legal Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Legal Solicitors Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 9%

Overpriced 11%

About Right 79%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 94%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how First Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%

No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

213th / 4551

Housing & Property

1st / 2

507th / 4227

Commercial Property

1st / 1

318th / 3294

Personal Injury

1st / 2

245th / 2356

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

110
Very Good

21
Average

5
Poor

3
Awful

2

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Valerie

April 22, 2025

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Needed help

It’s been a bit hard as my mum is old but we’ve got there Stacey has been very helpful and kept us up to date with everything that was happening and has managed to to get the work needed started we are grateful for everything she has done

Lawyer named in this review:
Stacey Coyne

Stacey Coyne

A representative from First Legal Solicitors Ltd responded to this review on 24 April, 2025:

Thank you, Valerie, for your kind feedback. We're so glad to hear that Stacey was able to provide the support and keep you informed during a challenging time. We truly appreciate your trust, and we're here to continue assisting you whenever needed.

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Housing & Property

Verified review

Matter Type:

Housing Disrepair

Anonymous

April 21, 2025

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Good support

I contracted first legal solicitors on December 24 regarding dump and mould in my house, they acted on behalf of my quickly and professionally.

They got in touch with my landlord and sort out all the paperwork accordingly, but my landlord didn't do the Disrepair work mentioned in the surveyor report.
It took months until the landlord agreed to a small amount of compensation but not work has been done yet in my house.

Thank for your support first legal solicitor and all whom worked on behalf of me.

Kind regards.

Lawyer named in this review:
Tayla Shipway

Tayla Shipway

A representative from First Legal Solicitors Ltd responded to this review on 23 April, 2025:

Thank you for your kind words. We’re glad Tayla could support you through this process and will continue to be here to help however we can.

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Verified review

Anonymous

April 21, 2025

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Housing Disrepair

The initial contact were great. After the Solicitors started their procedure. It became dreary. Communication was lacking.

Lawyer named in this review:
Daniel Maxwell

Daniel Maxwell

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Thank you for your feedback. We're glad the initial contact was positive, but we're sorry to hear communication dropped off during the legal process. We’ll work on improving this and appreciate you bringing it to our attention.

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Housing & Property

Verified review

Matter Type:

Housing Disrepair

Lauren Jane

April 18, 2025

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Housing disrepair

Great experience amazing team did help me with everything

Lawyer named in this review:
Tayla Shipway

Tayla Shipway

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Thank you for your kind words, Lauren. We're so glad to hear you had a great experience with Tayla and our team.

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Verified review

Yvette

April 17, 2025

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Excellent service

Excellent service very helpful and has the outcome I was hoping for

Lawyer named in this review:
Lindsay Fisher

Lindsay Fisher

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Thank you for your kind words, Yvette. We're thrilled to hear you’re happy with the service and the outcome.

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Sonia

April 17, 2025

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Really helpful and worth it to try i am very happy with your service

Very good and excellent , and they very underrated and nice to help i am very happy thanks a lot

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Thank you for your kind feedback, Sonia. We're glad to hear you're happy with our service and appreciate your support!

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Verified review

Latoyah

April 17, 2025

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5* Service from all included

At 1st I was sceptical as I came across this company on a Facebook ad, from the beginning they were so pleasant mannered and very informative and they stuck to their word, Stacey was absolutely lovely and handled my case with professionalism and I was happy atleast something came from my case, I would recommend this company but I will say remain patient and they will handle your worries. Thank you first legal I will stay in contact.

Lawyer named in this review:
Stacey Coyne

Stacey Coyne

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Hi Latoyah. Thank you so much for sharing your experience! We’re so glad to hear that your initial scepticism was eased by the service you received from Stacey and the team. It’s wonderful that you felt supported and informed throughout your case. We truly appreciate your patience, and we're grateful for your recommendation. Please don’t hesitate to stay in contact—we’re always here to assist you in the future!

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Verified review

Chris

April 17, 2025

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well done

this was a long drawn out process over 12 months but it paid. off my home is now repaired and looking nice thank you

Lawyer named in this review:
Jen Ainsworth

Jen Ainsworth

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Thank you for your patience throughout the process, Chris. We're so glad to hear your home is now repaired and looking great.

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Verified review

Stacy

April 16, 2025

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Outstanding

So lovely they was with me helped me get Wht I was entitled to and easy to understand

Lawyer named in this review:
Jen Ainsworth

Jen Ainsworth

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Hi Stacy. Thank you for your kind words! We’re so glad to hear that our team was able to assist you and help you get what you were entitled to. It’s important to us that everything is clear and easy to understand, and we’re happy to have made a positive difference for you. If you need any further support, we’re always here to help!

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Verified review

Caroline Denise

April 16, 2025

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Collected on:

Housing

They are very good communicators keep in regular contact and kept me informed all the way threw

Lawyer named in this review:
Lindsay Fisher

Lindsay Fisher

A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:

Hi Caroline. Thank you for your feedback! We’re thrilled to hear that our team has kept in regular contact with you and kept you informed throughout the process. Clear communication is so important to us, and we’re glad it made a positive impact on your experience. If you need any further assistance, we’re always here to help!

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Reviews collected from

Jacqui

April 09, 2025

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Jacqui

Easy to deal with kept me informed with updates v2ery friendly and helpful and thanks to them my case was sorted and got the result I wanted

A representative from First Legal Solicitors Ltd responded to this review on 11 April, 2025:

Thank you for your kind words, Jacqui. We're glad to hear that you were kept informed and that we were able to achieve the result you wanted.

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Tommy

December 18, 2024

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Tommy

Great, helpful and friendly

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December 11, 2024

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A client

Aileen my agent was amazing.
Outcome was not brilliant but satisfactory

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yvette

January 25, 2024

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yvette

Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing.
Couldn't be more thankful 🙏

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Simon

September 01, 2023

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Simon

Great service, very happy with the results.

A representative from First Legal Solicitors Ltd responded to this review on 06 September, 2023:

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Warm regards Jennifer Shaw First Legal Solicitors

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