0151 443 6121
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of First Legal Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Legal Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how First Legal Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how First Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Kristina
Collected on:
Very helpful and empathetic with my needs
A representative from First Legal Solicitors Ltd responded to this review on 04 April, 2025:
Thank you for your kind feedback, Kristina. We're glad to hear Aaron could assist you with empathy and support.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Litigation - Property litigation claims
David
Collected on:
Always some one available for advice and help.lynsey solicitor very approachable and experienced 100%
A representative from First Legal Solicitors Ltd responded to this review on 24 January, 2025:
Thank you for your review, David! We're so pleased your experience with Lindsay was 100%. She will be so pleased to read this!
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Beullah
Collected on:
No repairs have been done up to this date. We are now in 2025& the solicitors have stopped chasing the City Council for Repairs to be completed
A representative from First Legal Solicitors Ltd responded to this review on 24 January, 2025:
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Anonymous
Collected on:
Friendly and easy to talk too. Clear advice and update on the case given.
A representative from First Legal Solicitors Ltd responded to this review on 24 January, 2025:
Thank you for your review! We're thrilled you found our team friendly and approachable and they gave you clear and accurate advice throughout.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Housing Disrepair
Leonard
Collected on:
Very experience and professional Solicitor, kind and very helpfull. The realy help me about my case and was very successful.
A representative from First Legal Solicitors Ltd responded to this review on 24 January, 2025:
Thank you Leonard, for you kind review. We're so pleased Tayla was able to give you a successful outcome!
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Housing Disrepair
Nicola
Collected on:
Gave me very good advice, clear and easy to understand dealt with everything within a few months , I have a large amount of repairs that need to be done to my property that I have been waiting to get done for 2 years hopefully in the new year some of these will get done. But some things I’ve been told would take until September 2025 so it will be nearly 3 years but hopefully will get fixed in the end. I’ve been told I’ll get a few hundred pounds which will help to cover about half of the costs to redecorate after all the many repairs have been done inside my home. I think my case has been ended by my solicitor now I haven’t had a call to let me know but received an email so hopefully I’ll get my compensation very soon and everything will get sorted soon. But overall good service and very friendly and would definitely recommend
A representative from First Legal Solicitors Ltd responded to this review on 24 January, 2025:
Thank you for your review, Nicola! Your kind words and recommendation mean a lot to us. Thank you for your patience during your Housing Repair matter.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
David
Collected on:
I found everyone very helpful and very supportive in getting repairs done on my property and dealing with a council who don’t want to help or repair anything…
A representative from First Legal Solicitors Ltd responded to this review on 24 January, 2025:
Thank you for your review, David! We're so pleased Tayla provided you with a very helpful and supportive service throughout your matter.
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This review has been left by a verified client who used First Legal Solicitors Ltd.
Lauren
Collected on:
Never get back to me taken months been court still not had no update or payout
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Bibi
Collected on:
I needed help to deal with mold in my flat but my landlord repairs team ignored my complaint for many years. I was rushed to hospital many times as I suffer from Asthma. At the end tired of complaining to my landlord I went online trying to find people who could help me and I find the First Legal Solicitors who offered help but I was worried as I could not afford a solicitor but I gave it a try and they reassured me and offered to help me.
I am happy that I conacted them. My flat is now clean and my Asthma attack has stopped. I can breath clean air and like to be in. Thanks, First Legal Solicitor for your help, understanding and advice. Happy New Year to all of your team.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Carl Lawerence
Collected on:
I'm disabled and of failing health. My Landlord is a large and well-known housing association, and for several years I have been in a constant struggle with them to get the home warm and free of moisture, mold, cracks and draft. So I signed up with First Solicitors to fight my case.
The case is still on-going, proving more complicated than first anticipated. However, I'm confident First Solicitors will find a way forward, as they've done an excellent job so far.
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Tommy
Collected on:
Great, helpful and friendly
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Ru
Collected on:
Aileen my agent was amazing.
Outcome was not brilliant but satisfactory
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yvette
Collected on:
Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing.
Couldn't be more thankful 🙏
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Simon
Collected on:
Great service, very happy with the results.
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Raven
Collected on:
Eileen Williams is a star, the ratings are from years ago, not now, I couldn't recommend them higher, it took years of fighting, it took months with Eileen, we need more Eileen's in this world 10/10
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At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.
