Request a callback

Book an appointment

How First Legal Solicitors Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of First Legal Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Legal Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%
Overpriced 11%
About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how First Legal Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how First Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    118
  • Very Good

    24
  • Average

    6
  • Poor

    3
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Anonymous

June 06, 2025

Report to admin

Collected on:

Disrepair

Very concern .they talk you through step by step.and what to expect.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Matter Type:

Housing Disrepair

Anonymous

June 04, 2025

Report to admin

Collected on:

Disrepair claim

My experience was really Good I was kept under to date with the status of my case. I also found it easy to forward supporting documents to them, professional and helpful also easy to understand

Was this review helpful?

Jason

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Jason

June 03, 2025

Report to admin

Collected on:

Efficient, courteous easy process

Having had issues with flood damage and ongoing flooding with my social landlord for eighteen months, the team at First Legal stepped in to ensure the necessary repairs were carried out, nothing was too much trouble and the process was made easy to follow from start to finish.

Was this review helpful?

Kirsty

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Kirsty

May 31, 2025

Report to admin

Collected on:

Leaking roof

I havnt been able to contact the people who delt with my claim and when i do email for an update i get no reply the links that was sent to me i carnt open them which i emailed back to tell them i carnt open the links i still get no reply and i havnt recieved my compo so i can replace my stuff what was ruined through the leak

Was this review helpful?

Tanya

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Tanya

May 30, 2025

Report to admin

Collected on:

Housing repair claim

I can honestly say this Company are absolutely fantastic in their job.
From beginning to end nothing was too much trouble for the lawyers. I literally explained about my problem and they took over on everything..

Was this review helpful?

Paige

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Paige

May 21, 2025

Report to admin

Collected on:

Good

Good would defo use these again
Very professional

Was this review helpful?

Tiger-rose Jasmine J

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Tiger-rose Jasmine J

May 16, 2025

Report to admin

Collected on:

Good

They help me out and help me to understand what they was on about

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Anonymous

May 09, 2025

Report to admin

Collected on:

Disrepair

I am not jumping for joy yet because the work for my flat hasn't started yet but the professionalism that was exhibited by this firm is tremendous and it didn't take as long as I had anticipated it to be.

Was this review helpful?

Lee

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Lee

May 08, 2025

Report to admin

Collected on:

Help me so much

If wasn’t for them my home be still the same disrepair

Was this review helpful?

Joanne

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Matter Type:

Housing Disrepair

Joanne

May 01, 2025

Report to admin

Collected on:

Amazing service

Stacey was very efficient, professional took the stress away in an instant of a 4 year frustrating stressful time

Was this review helpful?

Reviews collected from

Jacqui

Jacqui

April 09, 2025

Report to admin

Collected on:

Jacqui

Easy to deal with kept me informed with updates v2ery friendly and helpful and thanks to them my case was sorted and got the result I wanted

Was this review helpful?

Tommy

Tommy

December 18, 2024

Report to admin

Collected on:

Tommy

Great, helpful and friendly

Was this review helpful?

Ru

Ru

December 11, 2024

Report to admin

Collected on:

A client

Aileen my agent was amazing.
Outcome was not brilliant but satisfactory

Was this review helpful?

yvette

yvette

January 25, 2024

Report to admin

Collected on:

yvette

Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing.
Couldn't be more thankful 🙏

Was this review helpful?

Simon

Simon

September 01, 2023

Report to admin

Collected on:

Simon

Great service, very happy with the results.

Was this review helpful?

First Legal Solicitors Ltd are accredited by

accreditation

About this branch

Description

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Associations
    • Housing Disrepair
    • Housing disputes
    • Landlord and Tenant
Book an appointment