I can utterly concur what Barry Jones has said. This is the truth, I was not impressed with my representation and encountered poor service. As this was a divorce case, they pride themselves on understanding divorce is a stressful time, they don't take your feelings into account. They love the fact that anger and emotion gets in the way, as they clock up the fees as a fee earner. If you do complain don't bother speaking with a partner, they get very defensive and close ranks and don't take your comments into account. Their advice is misleading with their solicitor jargon, they don't explain things properly, they do it to allay fear and worry, to rack up costs of another email and letter. Then you have to ring them to clarify, more money for the phone call. The PART TIME representation I received left a lot to be desired due to scattiness and the long weekend made for disorganisation. When it comes to court, against the opposition it was a cringeworthy no show, get out if it to earn their cut from you paying a barrister. It was nothing short of racketeering as well as arrogant and ignorant. For me their credibility and reputation as an individual and firm of solicitors is in utter disrepute. Look at previous reviews and avoid them, find one with 5 stars.
