
Natalie
Collected on:
Purchase and sale of properties
Long stressful process.
Lack of communication and empathy.
Lack of communication with the vendors and buyers solicitors.
Lack of response to concerning emails with regards to purchase property.
Disregard to personal circumstances and no reassurance of any timeline.
Felt like a lot of last minute issues to deal with to insure completion on the chosen day.
The original solicitor Tara Cain left the company so understand the case was handed over but very little had been done with regards to searches and enquiries until a couple of month's after paying for them and still coming in a week before completion which was very stressful, i was told they should take approximately 3-4 weeks to complete.
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