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How Msb Solicitors Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Msb Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Msb Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 13%
About Right 82%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Msb Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Msb Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Msb Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    832
  • Very Good

    37
  • Average

    4
  • Poor

    13
  • Awful

    30

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
John Kwok Keung

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Litigation Law

John Kwok Keung

July 30, 2025

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Collected on:

Review of John

My experience with dealing with John was very good customer service and attention to detail

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Anonymous

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Wills

Anonymous

July 30, 2025

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Collected on:

Excellent Probate Service

I recently dealt with Steven Butchart regarding a probate matter, and I couldn’t be more satisfied with the service he provided. He handled everything with professionalism, sensitivity, and clarity during a very difficult time. Steven was always prompt in responding to my queries and kept me informed at every stage of the process. His guidance made the legal side of things much less stressful. I highly recommend him to anyone needing support with probate or other legal matters.

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Stacy

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Family law

Stacy

July 30, 2025

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Collected on:

I can't do put into words the level of support

From the second I started working with MSB the level of support has been incredible. My case was a family case, no question is ever too much, the response time is incredible. The calls I have had have been informative and I have never felt that anything is too much much trouble. I would recommend MSB in a heartbeat and thank them for supporting me through one of the hardest times of my life, I am so glad I am working with Katie through this as I feel her knowledge and support is imperative.

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Trevor

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Lasting Power of Attorney

Trevor

July 29, 2025

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Collected on:

Power of Attorney.

Mr Lee explained very clearly the setting up and putting into place our Powers of Attorney.

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Sam

Sam

July 29, 2025

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Fast and friendly

Great experience with MSB. Came to them mainly for advice, had my query resolved in no time at all. Great staff, great quality of service.

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Anonymous

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Matrimonial finance

Anonymous

July 29, 2025

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Collected on:

Great help but solicitor disorganised and could never get hold of them

Disorganised scatty felt alone through court process could never get response to calls or messages etc and meeting solicitors notes promised i never received scary horrible situation and i felt I had nobody to back md up. Otherwise friendly and kind and the office staff nice answering the phone

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Stuart

Matter Type:

Purchase and Sale

Stuart

July 27, 2025

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Collected on:

Punctual and professional - great team!

Helen, Antonis, and the team are fantastic to work with. Having worked on a tight deadline from offer to completion in eight weeks during the holiday season is remarkable. We look forward to working with you again, with a more realistic timescale :) Thanks again!

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Tom

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Matrimonial finance

Tom

July 24, 2025

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Collected on:

Superb Experience

MSB our absolutely outstanding, and I truly appreciate their legal knowledge and professionalism. I will recommend MSB to anyone who requires a firm that can be trusted. It has been an amazing experience.

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Shirley Hartman

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Family law

Shirley Hartman

July 24, 2025

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Amazing people

Jessica Craig, van not fault her, she is so empathetic and understanding and extremely helpful, felt like I can trust her and ended up with a good relationship with her which helped me in the stressful situation

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Christina

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Matrimonial finance

Christina

July 24, 2025

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Collected on:

Excellent service

Msb and the team have been brilliant very supportive and kept me upto date right the way through the process always explained everything and was very patient with me I would recommend

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Reviews collected from

Robert

Robert

June 17, 2025

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Robert

I must say, my experience with the family division of this firm has been utterly unacceptable. The team, primarily made up of younger staff, seems more interested in their social media presence than in effectively managing client cases. They failed to defend my interests and were quick to send hefty bills without providing the representation I deserved. Be warned; profit is their main priority, rather than proper client care.

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Vishnu

Vishnu

May 27, 2025

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Vishnu

These guys are completely crooked. They discriminate against disabled people's health concerns, and engage in bullying campaigns when lighting that has no planning permission is erected by their employees in a Dark Sky Reserve. Mine and my wife's health has gone downhill and we are holding you responsible Mark Foreman and Rebecca. Expect legal action.

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Molly

Matter Type:

Criminal defence - All

Molly

May 16, 2025

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Molly

Alison Sharples was incredible. She made sure I was included every step of the way and was so reassuring. I cannot thank her enough for her professionalism and support throughout

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Jonathan

Jonathan

May 14, 2025

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Jonathan

Very professional, courteous, and welcoming. I'm very happy with the services I recieved.

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Catherine

Matter Type:

Probate

Catherine

May 14, 2025

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Catherine

Caroline Camberlain handled my case so efficiently and professionally. Very friendly and approachable and nothing was too much trouble for her

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Msb Solicitors Limited are accredited by

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About this branch

Description

At MSB Solicitors, we have developed a reputation for being one of the most trusted law firms in the North West, Merseyside and Liverpool. We have 14 departments that include a range of expertise such as Family law, Property law, Commercial law and Crime. We have an award-winning track record in dealing with issues such as divorce, separation and child disputes. Whatever your circumstances, if you require a solicitor for any aspect of law, we have experts who can provide you with guidance to help you. We provide exceptional services to our clients and go above and beyond to achieve the right results. We know that the legal process can be complex, which is why we always ensure that we provide our clients with the tools and knowledge they need to be able to make informed and educated decisions that are right for them. We’re committed to making the process as stress-free and straightforward as possible. Our award-winning, experienced and professional solicitors provide sector-leading services and legal advice, guiding our clients through the process, to help achieve the very best solutions for them. With a caring and understanding approach, we build long-lasting relationships based on mutual trust, respect and results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Purchase and Sale
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges