Anonymous
Collected on:
Thank you Jenna
Jenna, Thank you so much for dealing with our Ems new home, its a dream come true for us all !! Thank you, Thank you
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Paul Crowley & Co Solicitors Limited
0151 264 7363
Paul Crowley & Co Solicitors Limited has been built on its solid reputation of providing quality legal advice to the communities of Liverpool since 1991, and to this day remains committed to providing an exceptional level of service to the people of Liverpool from its Anfield based head office. Read more...
Also known as - Paul Crowley & Co
- Address
- L5 6PX
- 0151 264 7363
- www.paulcrowley.co.uk
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Accreditations
Available lawyers at Paul Crowley & Co Solicitors Limited
How Paul Crowley & Co Solicitors Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Paul Crowley & Co Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Paul Crowley & Co Solicitors Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Paul Crowley & Co Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Paul Crowley & Co Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Paul Crowley & Co Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Paul Crowley & Co Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Paul Crowley & Co Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
MrB
Collected on:
Thank you
Well Organised
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MrJ
Collected on:
Thank you to everyone involved
All your staff did all they were able to do for me and helped put my mind at peace.
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AM
Collected on:
Jenny
I was very pleased with Jenny Harrison, she always kept me up to date with things, went out of her way to get the best quotes off different departments, even right down to getting all I needed from the hospital such as getting reports etc. Thank you.
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MrsB
Collected on:
Would recommend
Really pleased with the service. Carla Neal carefully explained the trust to us and our wills � she made the process less daunting.
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MrB
Collected on:
Great support
Mark, Thank you so much for all your help.
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MrsSB
Collected on:
5 stars
Great work
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Matter Type:
Residential Conveyancing
Anthony
Collected on:
Unprofessionalism and displeased
Never again have I experienced a unprofessional, slow and incompetent firm. If you are an investor that deal with time, speed and quick turn over, stay far away from here. I have started the process of using this solicitor last year October time and didn't get completed until March of this year. Initially I was told it would be completed 6 to 8 weeks, which is normally the correct time frame.
This was an conveyancing for a property, the agent that dealt with the case was called jenna gall, which is also head of director in regards to the conveyancing department. She is by far the worst director I have come across. She is very slow, made alot of mistakes and incorrect information which then contributed to delays on the application, not to mention costing me additional cost.
For example.
1. I told her where to send a specific documents, which was my personal address and not the company's in order to not encounter any delays, told her a day before and the following day after she sends it to the company's address the same address I told her not to send it too. That then delays the process 2 weeks and from my understanding the documents was also lost in the post because it wasn't be registered has first class, hence why he took so long.
2. She send incorrect information to the lender ie. Wrong figures and coated wrong dates for the insurance without contacting me first.
3. She went as far as setting completion date and wasin't able to make those deadlines, aslo without including myself, so I wasin't aware.
4. She totally ignore my brokers calls and emails. She barely returned my calls or reply to email. I have to be constantly chasing her for information which then encounter delays. Her sponse to not replying to my broker was that, she is not apart of the process, so no need for her to reply. Which I think was rude and shows their unprofessionalism.
As I have mentioned before they are the worst. These reviews is not correct about what they actually have to offer. But from my experience and my brokers this good reviews are a lies. Unless they are from different departments within the frame but I can speak for the conveyancing department that they are by far the worst I have came across. If I could give 0 stars I would .
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C
Collected on:
Patient and friendly
Wayne and Nicola, Thank you both for all your help these past few months. Nicola: Thanks for always being so patent with me, it was definitely third time lucky! I really appreciate everything!
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SB
Collected on:
Thanks everyone
Thank you and the team so much Nicola.
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Reviews collected from
natalie
Collected on:
natalie
Crowleys is an upmost genuine guide, you may not always agree with everything, the guidance given is of 5* qualities, never judgemental, or biased towards others, it’s on you! FAMILY LAW EXPERTS!
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Michael
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Michael
I Contacted Paul Crowley & Co regarding a family law matter. Amy was my case handler and i was well informed throughout. I was appointed a barrister by Amy who was absolutely fantastic and led the court session professionally and also achieved the best result possible for myself. I highly recommend - thanks again 👍🏻
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Michelle
Collected on:
Michelle
We can’t thank Matthew Kay enough for his exceptional service as our conveyancing solicitor. After a truly disappointing experience with a previous solicitor, working with Matthew was a breath of fresh air. His communication throughout the entire process was outstanding—clear, prompt, and reassuring at every stage.
He kept us informed, answered every question with patience and professionalism, and made what could have been a stressful process feel smooth and manageable. It was evident that he genuinely cared about getting the best outcome for us.
We honestly couldn’t have asked for better representation, and we’re so grateful for his hard work and dedication. Matthew is an absolute credit to his profession, and we would highly recommend him to anyone in need of a conveyancing solicitor.
Thank you again, Matthew!
A representative from Paul Crowley & Co Solicitors Limited responded to this review on 15 April, 2025:
Hi Michelle, We are delighted to hear that you had a positive experience with Matty and our conveyancing team and that you were kept informed throughout the process. Thank you so much for your kind words, your feedback means a lot to us, we hope you are happy in your new home and thank you from Paul Crowley & Co for your 5 star review and recommendation, it is much appreciated.
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Brindusa
Collected on:
Brindusa
A big thank you to Edwina Harkin and Kim Spencer, very professional ,knowledgeable and helpful.
I highly recommend Edwina and Kim to anyone looking for the best legal representation. Regards B. Ciumanghel.
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Kwadwo
Collected on:
Kwadwo
This is just to commend the integrity of this company I erroneously sent a payment to them and they were so swift to reimburse me once I Let them know what happened. Reception was really helpful
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Paul Crowley & Co Solicitors Limited are accredited by
About this branch
Description
Paul Crowley & Co Solicitors Limited has been built on its solid reputation of providing quality legal advice to the communities of Liverpool since 1991, and to this day remains committed to providing an exceptional level of service to the people of Liverpool from its Anfield based head office.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Litigation - Property litigation claims
- Litigation Law
-
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Domestic violence
- Drugs offences
- Fraud
- Harassment
- Juvenile
- Murder and Manslaughter
- Prison law
- Professional Conduct
- Regulatory Defence
- Sexual allegations including Rape and Sexual Assaults
- Theft
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Driving offences
- Drink driving
- Drug driving
- Speeding offences
- Totting Up Driving Ban
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Employment
- Settlement Agreements
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Child Access
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Domestic Abuse
- Domestic Violence
- Family Mediation
- Family law
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Parental responsibility, paternity disputes, surrogacy
- Separation Agreement
- Social Services
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Disrepair
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Professional Negligence
- Barristers
- Professional Negligence
- Professional Negligence law
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Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Contractual Disputes
- Data Protection
- Franchising
- Intellectual Property