01656 665022
Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Anonymous
Collected on:
All round professional, quick reply and post.
Relaxed and friendly staff. Not easy to write your Will and talk about death. As my Mum said many years ago: "Write your Will then forget it".
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Stephanie
Collected on:
Rhys was very friendly, knowledgeable and understanding. He made the whole process of creating my Will easy and nothing was too much trouble.
A representative from Devonalds responded to this review on 20 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Nancy
Collected on:
Fixed fees are good and clear.
Process was easy. Solicitor helpful with good advice.
Would recommend.
A representative from Devonalds responded to this review on 15 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Christine
Collected on:
Excellent service. Clear explanation of all aspects. Guidance given at each stage. Quick, accurate service. Friendly and approachable. Highly recommended.
A representative from Devonalds responded to this review on 15 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Christine
Collected on:
Extremely pleased with service received from Luke Williams. Friendly, professional and efficient. A pleasure to deal with. Good advice throughout. Would highly recommend.
A representative from Devonalds responded to this review on 28 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Susan
Collected on:
Pleasure to deal with. Friendly and approachable. Would use again and recommend.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Phillip
Collected on:
We went to Devonalds, Bridgend to prepare both our Wills.
We saw Mr Rhys Jones, and the whole experience was friendly, straightforward and easy to understand. Rhys was efficient and professional. Very satisfied. Thank you.
A representative from Devonalds responded to this review on 28 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Mr Lloyd
Collected on:
Professional and knowledgeable. First class service.
A representative from Devonalds responded to this review on 28 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
Daniel
Collected on:
We were recommended Devonals, for the sale of our house. We had first class service from start to finish. Would definitely recommend this company.
A representative from Devonalds responded to this review on 02 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
Neil Mogford
Collected on:
Excellent, was kept informed throughout the sale. All emails were responded to in an efficient manner.
A representative from Devonalds responded to this review on 27 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Purchase and Sale
suresh
Collected on:
Hi have used this company for my property purchase through modern method of Auction.
Luke Williams & his team are really helpful from start to completion.
Highly recommended and use again in the near future.
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Sharon
Collected on:
Not a good experience, felt like I was constantly chasing them.
Ignoring important emails that only they could action.
Added stress that I didn’t need.
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Philip
Collected on:
I had the pleasure of having Luke Williams' team from the Bridgend branch looking after the sale of my property, and the purchase of a new one. Luke was outstandingly good; I've bought and sold properties before, and Luke and his team are head and shoulders above the rest. Luke was everything that you could ask for from a conveyancing solicitor: diligent, responsive, proactive. I cannot recommend Devonalds highly enough.
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Linda
Collected on:
Prompt , professional service with a human touch ! From reception to senior partner , response time to query is quick and efficient .
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Angela
Collected on:
Rang Devonalds Bridgend to make an appointment for my elderly father. Was told Luke would call me back. Never got a phone call back so I rang them again. Was told by the receptionist he couldn’t deal with our request at this time. No explanation as to why? Very unprofessional!
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.
