Do not use this company, avoid at all cost! Worst company I have ever had to deal with in over 40 years!
Over the of purchasing my apartment I had 4 different solicitors dealing with it, so the whole thing took far longer than it should have and due to the delays it cost me an extra £2000 rental cost.
Calls were not returned and communication was very poor, (this was prior to the pandemic), the use of their Hoowla system was next to useless as they did not bother to update it. When asked for things they did not appear blaming it on the Hoowla system.
I complained to the MD and was told if I didn't like the service to go else where, not very helpful, if I had gone else where I would have lost my property.
Definitely not recommended at all!