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How Fullers Family Law Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fullers Family Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fullers Family Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 20%
Overpriced 20%
About Right 60%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fullers Family Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fullers Family Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fullers Family Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fullers Family Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fullers Family Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    551
  • Very Good

    28
  • Average

    0
  • Poor

    2
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Clare

Clare

October 31, 2024

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A false economy

I spent several months being advised on my divorce financial settlement by Fullers, but eventually moved firm. I had hoped to see someone local to where I live in Norwich and, although they say they are based in Norwich, I was allocated to lawyers who work elsewhere and never offered an in person meeting. In retrospect I feel this is very important in a divorce case. Online meetings often had very poor reception and I could hear myself talking back even after numerous attempts. Where matters are emotionally difficult, it just isn't the same as seeing a lawyer in person.

Fullers said they would do things in the most cost effective way possible, but for me, that seemed to mean using a para legal to do a lot of my work, which was then also looked at by a solicitor if necessary. Both the solicitor and para legal were very nice people, but I often found there were mistakes eg in spelling, grammar, or more serious factual errors like mentioning "domestic violence" where the correct term was "domestic abuse". There were sentences they wrote in letters that did not make sense sometimes and I just lost my confidence in the team. Having to make corrections costs money to the client as each email or phone call was charged for.

This was not helped by people being off sometimes when I was not told they were going to be off- so I would suddenly find another lawyer was dealing with my case, who inevitably had to be brought up to speed. At one point the advice given by the substitute lawyer was very pessimistic about my prospects of success which was extremely stressful for me; this was later looked at again by the main lawyer, who revised the advice, but only after I had pushed for it to be reconsidered after speaking to a retired family law judge who is a friend of mine.

In addition, I did not feel that leadership was taken in progressing matters. My husband's solicitor is very difficult to deal with, but I felt that no-one was suggesting a course of action when nothing had been resolved for months. In the end I felt a fresh approach was required with someone more bullish handling my case and so I have moved to a well-known, local firm. I straight away had a meeting in person and a course of action was suggested to resolve things- I am feeling much happier now. I am dealing with one lawyer all the time and she is efficient with her time, and providing very clear advice. She is used to a case like this where we are arguing against a 50-50 division of assets and is not fazed by it. I think she has about the same PQE as my Fullers lawyer, so it isn't about years of experience but the fact that the work is high quality and not being done by a para legal. It is not helpful to me to have changed lawyers in the middle of proceedings and I wish I had begun with the better known firm from the beginning.

My impression is that the work Fullers did cost me more than if I had instructed a more expensive solicitor from the beginning. I appreciate that some fees were clocked up simply chasing my husband's solicitor for an answer, but whether to do this is also a judgment call. In the end I feel it was a false economy to go for a "cheaper" firm.

I also want to say that I was not asked for any feedback from Fullers after leaving the firm. I have had to search for a way to leave online feedback. I suspect that they send feedback forms to clients they think are happy, hence the 4.9/5 approval rating online, but those who have left are not offered the opportunity to comment. I am not saying that they do not do good work for most clients, but I suspect there may be unhappy people out there who have not persevered in trying to give feedback (no doubt because they are already occupied with trying to sort out their divorces!)

In additioin, when I came back in to edit the review and add this last point about feedback, all the negative adjectives have disappeared - I can only click on positive adjectives! Pretty strange..

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Rebecca

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This review has been left by a verified client who used Fullers Family Law Limited.

Rebecca

July 29, 2024

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My review

Fullers solicitors were brilliant the whole way through with my divorce, always there to offer support when needed, prompt response to all emails, always ensuring i understand every aspect of situations before they were finalised. I would highly recommend them

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Anonymous

Anonymous

June 26, 2024

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Very helpful lawyers

I have been helped by a couple of solicitors at this firm but most recently Kerry who has really assisted me to understand my best options and legal position. Very clear and no legal jargon! Thank you.

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Amy

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This review has been left by a verified client who used Fullers Family Law Limited.

Amy

June 07, 2025

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Great advice

Self representing and so therefore I needed legal advice and direction. Great advice and insight given. Thank you

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Marc Austin

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This review has been left by a verified client who used Fullers Family Law Limited.

Marc Austin

June 05, 2025

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Turned a horrid situation into a win for all!

When a without-notice application was granted to bring us to court we only had a few days to find legal representation. After reading some reviews we decided to give Fullers a call and honestly, it was the best choice we could have made. Our family had a very helpful free consultation that talked through our needs and their availability and answered a lot of my questions.

After being impressed with the consultation we decided to go with Fullers for our legal team and just wow, Gurjeet had everything in place even given tiny deadlines, helped us choose excellent barristers, informed us on every aspect of the law and what was required of us and ALWAYS advocated for our child.

Without Fullers and primarily Gurjeets help we would have been up the proverbial creek without a paddle but throughout the entirety of the battle Gurjeet led us forward with professionalism, excellent child focused advice, helped us plan the future, liased with all the parties involved and made herself available whenever she could to help with anything she could.

Honestly cant thank Fullers enough for what they did for us all, and Gurjeet, you're an absolute diamond!.

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Anonymous

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This review has been left by a verified client who used Fullers Family Law Limited.

Anonymous

June 05, 2025

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Helpful and succinct advice.

I had a free initial 20 minute consultation with Ms Bosley on the phone. She was very helpful and went through the legal options available to me. Although the consultation was short, she managed to pack everything in and I did not feel rushed.

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Ryan

Verified review

This review has been left by a verified client who used Fullers Family Law Limited.

Matter Type:

Financial Matters

Ryan

June 03, 2025

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Kind, Patient and understanding of circumstance

Going into this process, I was terrified and emotional, from the start Hollie was reassuring, gave me all the information I could need, explained processes and answered all my questions regardless of how simple they may have been.
Fullers helped me when situations changed and gave me the help I needed at a vulnerable point in my life. I Genuinely couldn't of gotten a better experience elsewhere

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Brian

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This review has been left by a verified client who used Fullers Family Law Limited.

Brian

May 29, 2025

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MR BRIAN MCDONALD

Very good service was helpful
They took time to understand my needs in such a short time. Thank you.😀

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Steve

Matter Type:

Child Access

Steve

May 29, 2025

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5 Star Advice and Patience

As with all family matters, advice is what we need, and patience in long drawn out processes and check ins make a big difference. Amy Chesterfield was pleasant to deal with at every interaction, she explained things well, and followed up appropriately. A big thank you during this difficult time.

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Nigel

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This review has been left by a verified client who used Fullers Family Law Limited.

Nigel

May 27, 2025

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Professional and Compassionate Solicitor

I am extremely happy with my decision to instruct Fullers Family Law and my case being allocated to Reena and her team.
My circumstances and emotions changed during the process which was received with understanding and empathy.
Reena guided me through the process in a professional and friendly manner, offering clear explanations of options available to me and prompted the other side to keep the process moving forward.
I would not hesitate in recommending Reena and her team to anyone in need of a family lawyer.

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Reviews collected from

Cliff

Cliff

May 19, 2025

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Cliff

Fantastic support, professionalism and knowledge, delivered with compassion and care. Everyone was truly fantastic during a very traumatic life situation.

Reena Bhanderi led my case for the majority and became a guide at times. Without her, and the Fullers team, I cannot imagine the journey or outcome would had been as manageable.

Thank you

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Justine

Justine

May 13, 2025

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Justine

Firstly what can I say about fullers solicitors apart from they are great, super efficient. They take care of their clients well .

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Margarita

Margarita

May 12, 2025

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Margarita

Fullers family law practice is a very good firm. Very good at explaining paperwork or anything you don't understand. Very prompt with there work and lovely staff

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Faye

Matter Type:

Family law

Faye

February 21, 2025

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Faye

Amy Chesterfield is everything you could hope for in a solicitor - highly professional yet genuinely caring. From the very start, she balanced expertise with empathy, ensuring I always felt supported through what was an incredibly difficult and prolonged divorce. Her experience shone through in every interaction; she anticipated challenges before they arose and navigated complexities with confidence and precision.

What truly set Amy apart was her strategic approach. She didn’t just react to situations, she planned ahead, always keeping my best interests at the forefront. Her ability to think several steps ahead made me feel secure, knowing I had someone fighting for the best possible outcome.

Her excellent connections were also invaluable. She introduced me to top-tier barristers whose expertise perfectly aligned with my case, making a significant difference when it mattered most. It was clear she had built strong relationships in the legal world, and I benefited greatly from them.

On a personal level, Amy’s communication was outstanding. She was always responsive, never leaving me waiting for answers, and explained every step of the process in a way that made sense. No matter how tough things got, I knew she was in my corner, and it truly felt like we were a team.

I can’t recommend Amy highly enough, she’s not just an exceptional solicitor but also a compassionate ally in the most challenging of times.

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Karen

Karen

November 25, 2024

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Karen

Great company who helped me through a very difficult and challenging time of my life. Would highly recommend them. Very down to earth and fought for the best deal I could have hoped for.

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Fullers Family Law Limited are accredited by

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About this branch

Description

We specialise in family law and are committed to finding the best solution for you and your family in every circumstance. We understand that when your family is in crisis your whole world is in crisis. Our ethos is based upon providing specialist professional advice on your family law matters and to do so with empathy and understanding. We offer a friendly service focused on you and your needs from the first point of contact and throughout our time working on your behalf. We aim to provide the very best legal advice, service and outcomes for our clients. In summary, we provide positive outcomes for a brighter future.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Injunctions
    • International Divorce
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
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