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How Fullers Family Law Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fullers Family Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fullers Family Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 20%
Overpriced 20%
About Right 60%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fullers Family Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fullers Family Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fullers Family Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fullers Family Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fullers Family Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    558
  • Very Good

    28
  • Average

    0
  • Poor

    2
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Clare

Clare

October 31, 2024

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A false economy

I spent several months being advised on my divorce financial settlement by Fullers, but eventually moved firm. I had hoped to see someone local to where I live in Norwich and, although they say they are based in Norwich, I was allocated to lawyers who work elsewhere and never offered an in person meeting. In retrospect I feel this is very important in a divorce case. Online meetings often had very poor reception and I could hear myself talking back even after numerous attempts. Where matters are emotionally difficult, it just isn't the same as seeing a lawyer in person.

Fullers said they would do things in the most cost effective way possible, but for me, that seemed to mean using a para legal to do a lot of my work, which was then also looked at by a solicitor if necessary. Both the solicitor and para legal were very nice people, but I often found there were mistakes eg in spelling, grammar, or more serious factual errors like mentioning "domestic violence" where the correct term was "domestic abuse". There were sentences they wrote in letters that did not make sense sometimes and I just lost my confidence in the team. Having to make corrections costs money to the client as each email or phone call was charged for.

This was not helped by people being off sometimes when I was not told they were going to be off- so I would suddenly find another lawyer was dealing with my case, who inevitably had to be brought up to speed. At one point the advice given by the substitute lawyer was very pessimistic about my prospects of success which was extremely stressful for me; this was later looked at again by the main lawyer, who revised the advice, but only after I had pushed for it to be reconsidered after speaking to a retired family law judge who is a friend of mine.

In addition, I did not feel that leadership was taken in progressing matters. My husband's solicitor is very difficult to deal with, but I felt that no-one was suggesting a course of action when nothing had been resolved for months. In the end I felt a fresh approach was required with someone more bullish handling my case and so I have moved to a well-known, local firm. I straight away had a meeting in person and a course of action was suggested to resolve things- I am feeling much happier now. I am dealing with one lawyer all the time and she is efficient with her time, and providing very clear advice. She is used to a case like this where we are arguing against a 50-50 division of assets and is not fazed by it. I think she has about the same PQE as my Fullers lawyer, so it isn't about years of experience but the fact that the work is high quality and not being done by a para legal. It is not helpful to me to have changed lawyers in the middle of proceedings and I wish I had begun with the better known firm from the beginning.

My impression is that the work Fullers did cost me more than if I had instructed a more expensive solicitor from the beginning. I appreciate that some fees were clocked up simply chasing my husband's solicitor for an answer, but whether to do this is also a judgment call. In the end I feel it was a false economy to go for a "cheaper" firm.

I also want to say that I was not asked for any feedback from Fullers after leaving the firm. I have had to search for a way to leave online feedback. I suspect that they send feedback forms to clients they think are happy, hence the 4.9/5 approval rating online, but those who have left are not offered the opportunity to comment. I am not saying that they do not do good work for most clients, but I suspect there may be unhappy people out there who have not persevered in trying to give feedback (no doubt because they are already occupied with trying to sort out their divorces!)

In additioin, when I came back in to edit the review and add this last point about feedback, all the negative adjectives have disappeared - I can only click on positive adjectives! Pretty strange..

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Rebecca

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This review has been left by a verified client who used Fullers Family Law Limited.

Rebecca

July 29, 2024

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My review

Fullers solicitors were brilliant the whole way through with my divorce, always there to offer support when needed, prompt response to all emails, always ensuring i understand every aspect of situations before they were finalised. I would highly recommend them

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Anonymous

Anonymous

June 26, 2024

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Very helpful lawyers

I have been helped by a couple of solicitors at this firm but most recently Kerry who has really assisted me to understand my best options and legal position. Very clear and no legal jargon! Thank you.

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Adam

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This review has been left by a verified client who used Fullers Family Law Limited.

Adam

June 27, 2025

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Brilliant Solicitor

Kerry was amazing, taking a very emotionally draining situation and making it easy to understand next steps and provide the help required. Her calm, empathetic nature made a stressful situation far easier to deal with. Cannot thank her enough

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Anonymous

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This review has been left by a verified client who used Fullers Family Law Limited.

Anonymous

June 26, 2025

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Reassuring & useful advice.

Courtney is very competent. She answered all of my questions, relieved my concerns and gave very helpful advice. I highly recommend having a consultation, it’s given me a lot of confidence. Thank you for your help.

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Ryan

Verified review

This review has been left by a verified client who used Fullers Family Law Limited.

Matter Type:

Fixed Fee Divorce

Ryan

June 25, 2025

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Excellent service, professional, kind and understanding

Gemma was amazing from the very start, I had two matters that were going on side by side with Gemma taking on one of these, from the get go she was informative and worked with the other matters to ensure they both lined up, she was compassionate and caring and explained everything that would happen and when to expect it, Glad to of picked Fuller's and happy to of received support from Gemma.

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Miss June Smith

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This review has been left by a verified client who used Fullers Family Law Limited.

Miss June Smith

June 25, 2025

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very happy

I was very happy with all the help that Kerry gave to me and i would gladly recommend your company to any one that needed your services

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June Smith

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This review has been left by a verified client who used Fullers Family Law Limited.

June Smith

June 16, 2025

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Happy

I am very pleased that this has finely come to a end . I am very pleased with all the staff that has work on my case and would like to say thank you for all that they have done for me
June Smith

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Amy

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This review has been left by a verified client who used Fullers Family Law Limited.

Amy

June 07, 2025

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Great advice

Self representing and so therefore I needed legal advice and direction. Great advice and insight given. Thank you

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Marc Austin

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This review has been left by a verified client who used Fullers Family Law Limited.

Marc Austin

June 05, 2025

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Turned a horrid situation into a win for all!

When a without-notice application was granted to bring us to court we only had a few days to find legal representation. After reading some reviews we decided to give Fullers a call and honestly, it was the best choice we could have made. Our family had a very helpful free consultation that talked through our needs and their availability and answered a lot of my questions.

After being impressed with the consultation we decided to go with Fullers for our legal team and just wow, Gurjeet had everything in place even given tiny deadlines, helped us choose excellent barristers, informed us on every aspect of the law and what was required of us and ALWAYS advocated for our child.

Without Fullers and primarily Gurjeets help we would have been up the proverbial creek without a paddle but throughout the entirety of the battle Gurjeet led us forward with professionalism, excellent child focused advice, helped us plan the future, liased with all the parties involved and made herself available whenever she could to help with anything she could.

Honestly cant thank Fullers enough for what they did for us all, and Gurjeet, you're an absolute diamond!.

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Reviews collected from

georgia

georgia

June 18, 2025

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georgia

Fuller’s Family Law were very supportive to me, especially Jane Louise burrows who was my solicitor throughout my 5 year divorce. Jane Louise was always there to give me good advice and all the help that I needed.I would recommend Fullers Family Law to anyone who needs legal assistance.

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Karen

Karen

June 03, 2025

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Karen

Great service yet again from the team! Amy lead us through some tough decisions, but for the right reasons. So glad we had her! Thanks tema highly recommend.

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Cliff

Cliff

May 19, 2025

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Cliff

Fantastic support, professionalism and knowledge, delivered with compassion and care. Everyone was truly fantastic during a very traumatic life situation.

Reena Bhanderi led my case for the majority and became a guide at times. Without her, and the Fullers team, I cannot imagine the journey or outcome would had been as manageable.

Thank you

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Justine

Justine

May 13, 2025

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Justine

Firstly what can I say about fullers solicitors apart from they are great, super efficient. They take care of their clients well .

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Margarita

Margarita

May 12, 2025

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Margarita

Fullers family law practice is a very good firm. Very good at explaining paperwork or anything you don't understand. Very prompt with there work and lovely staff

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Fullers Family Law Limited are accredited by

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About this branch

Description

We specialise in family law and are committed to finding the best solution for you and your family in every circumstance. We understand that when your family is in crisis your whole world is in crisis. Our ethos is based upon providing specialist professional advice on your family law matters and to do so with empathy and understanding. We offer a friendly service focused on you and your needs from the first point of contact and throughout our time working on your behalf. We aim to provide the very best legal advice, service and outcomes for our clients. In summary, we provide positive outcomes for a brighter future.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Injunctions
    • International Divorce
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
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