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How Leadenhall Law Group Ltd Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Leadenhall Law Group Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Leadenhall Law Group Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 11%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Leadenhall Law Group Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Leadenhall Law Group Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Leadenhall Law Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    1041
  • Very Good

    87
  • Average

    18
  • Poor

    17
  • Awful

    102

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Anonymous

July 30, 2025

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Collected on:

Moving house

Amber was helpful and avaliable when needed but some our interactions felt superficial. When I asked for clarification of a detail I was referred to a document rather than given a clear answer. Emails were answered promptly but when our paperwork went missing in the post there was no letter box at the office to allow us to deliver out of hours. Our case was repeatedly addressed to my male partner despite him not initiating or being across proceedings. The firms portal was baffling with frequent automatic email updates showing something was happening but little clarity around what was taking place and if I needed to action it.

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Anonymous

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Anonymous

July 24, 2025

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Collected on:

Good service

Good communication via email and online account with all info and files accessible. Regular updates when house news and good service overall.
Only negative would be couldn’t through via phone call when tried, but understand they are busy.

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Paul

Paul

July 21, 2025

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transfer of equity

Sadly my experience was not great, instructed the firm and Michael Mcnally was looking after me, having left messages and emails and not one returned after approx 6 weeks from Michael, whilst his assistant emailed back at the start not once from Michael, felt I had to find a new firm that were more proactive

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Jeanette

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Jeanette

July 10, 2025

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Collected on:

Conveyance

We were happy with the service provided by Amber

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Hannah

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Hannah

July 04, 2025

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Collected on:

Excellent service

Amber and Kacey provided an excellent service from start to finish. They were really efficient with any queries and kept us updated the whole way through the process which kept stress to a minimum. Would definitely use again!

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Lewis

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Lewis

June 30, 2025

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Amber Howarth

Amber is one of the best solicitors that I worked with. All my purchases were dealt professionally with clear advice, I was always kept informed and I would use Amber services again.

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Matteo

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Matteo

June 28, 2025

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Collected on:

My first home

absolutely positive experience, Amber and Kacey were very professional and punctual. I was assisted in all the steps of buying my first home. Highly recommended.

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Donna

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Donna

June 23, 2025

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Collected on:

Excellent from start to finish

Good communication, timely, clear communication, easy to use secure app where needed. Easy to contact

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Kirsty

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Kirsty

June 04, 2025

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Collected on:

Felt in safe hands with Shelley

Shelley was friendly, polite and professional. She was very responsive to any communication and queries I had and was in regular contact throughout the whole purchase process. I found her work to be very thorough and she took the time to explain and clarify anything I had questions on. I trusted Shelley’s expertise and felt in a safe pair of hands- that she was considering and representing my needs as a buyer well. I also appreciated having the app to track the process too. I would recommend Shelley without hesitation.

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Finn

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Finn

May 30, 2025

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Collected on:

Speedy Process

Amber was absolutely top notch. I couldn’t recommend her enough, specifically if you want to get things done fast. A lot of people talk about reminding solicitors of various tasks in the upcoming process, but Amber was always one step ahead. Top work!

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Reviews collected from

cheryl

cheryl

July 30, 2025

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cheryl

As a family this is the second time we’ve used Leadenhall regarding house sales and purchase. Both times we have had excellent service.
We worked with Birgul regarding our recent Leasehold property sale and she was very efficient and thorough. Communication was friendly and any questions raised were dealt with promptly, and we understood at what stage of the process we were at all times.
Highly recommend

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Tony

Tony

July 16, 2025

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Tony

We couldn’t recommend this firm enough.

Ethan Currie managed a very fast completion on a leasehold property and communicated well throughout.

This has restored our faith in legal firms.

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Stephen

Stephen

July 10, 2025

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Stephen

Definately a zero star review but not an option. LLG Norwich and particularly Amber provided an absoloutlely terrible conveyancing service. Communication was very poor and it was impossible to speak to her on the phone. We sent many emails asking for a call but only ever received an email back. Quite often our emails would be ignored or only selected items would be responded to. The whole process was extremely slow and drawn out costing us thousands in additional stamp duty. At one point we were all geared up to move the following week only to be told the Friday our seller was still weeks away in the legal process. On the final day we were sent through 4 different sale and purchase statements all with incorrect figures, not just small differences but over £100k in variations some in our favour and some not! Clealrly they had no idea what was going on. Its taught us that when dealing with probably the most expensive item your ever likely to sell or buy, pay a little more for a decent solicitor and avoid LLG

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caityjade10

caityjade10

May 17, 2025

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caityjade10

Amber from Leadenhall was brilliant for me and my partner when buying our first time! Quick communication and explanation throughout really helped us to feel supported through the home buying process. Amber was friendly and approachable. I would recommend to anyone buying a home

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Karl

Karl

April 30, 2025

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Karl

A massive thank you to Daniela and Michael for their assistance in selling our property in Norwich. They’ve been truly professional from the start, have communicated really well throughout and have managed to help us complete the sale in a little over two months which is fantastic for a process which we thought could take so much longer. We are eternally grateful and will not hesitate to use Leadenhall again.

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Leadenhall Law Group Ltd are accredited by

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About this branch

Description

At LLG, we are proud to be able to look back over a very successful history. Over the past 25 years, LLG has been involved in a large number of significant transactions and legal matters. This is what really distinguishes us as one of the leading law firms in our respective fields. Our Housing Law Department has the Legal Aid Agency contract to provide Duty Legal Advice as well as advocacy at hearings at County Courts in Norfolk and Suffolk. Our Family Department is on the highly sought after Children's Law Panel for care proceedings, as well as being accredited as a Resolution Specialist department and provides a free legal clinic at Earlham Early Years Centre in Norwich. The Conveyancing department, both residential and commercial, are Conveyancing Quality Accredited and the firm as a whole is Lexcel Accredited, which means we exceed the practice management standards outlined by The Law Society. All of these factors show that professional agencies and bodies that require the best representation for clients, understand that we can deliver it time and again and put their trust in us to do so.

Regulated by

Solicitors Regulation Authority

Legal services

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