
Verified review
This review has been left by a verified client who used Leadenhall Law Group Ltd.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Moving house
Amber was helpful and avaliable when needed but some our interactions felt superficial. When I asked for clarification of a detail I was referred to a document rather than given a clear answer. Emails were answered promptly but when our paperwork went missing in the post there was no letter box at the office to allow us to deliver out of hours. Our case was repeatedly addressed to my male partner despite him not initiating or being across proceedings. The firms portal was baffling with frequent automatic email updates showing something was happening but little clarity around what was taking place and if I needed to action it.
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