Rogers & Norton Limited

01603666001

Established in 1982, Rogers & Norton Solicitors offer a comprehensive range of legal services to businesses, individuals and families throughout Norfolk, the eastern region and nationally.

Address
The Old Chapel
5-7 Willow Lane
Norwich
Norfolk
NR2 1EU
01603666001
www.rogers-norton.co.uk

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Accreditations

Other locations

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Available lawyers at Rogers & Norton Limited

Vikki Lambert

Claire Watson

Chartered Legal Executive

Steven Clarke

Cathy Hipper

Susan Rowe

Chartered legal Executive

Laura Rumsey

Lauren Golder

Alistair Ponder

James Hunt

Conveyancing Executive

Hannah Rudling

5.0 out of 5

(2)

Associate and Chartered Legal Executive

Chloe Tooley

Elizabeth Gibson

Maria Taylor

Associate and Legal Executive

Bruce Faulkner

Jacob Cook

Lauren Nelson-Smith

Olivia Waters

Paige Summers

Phil Kerridge

Tracey Harvey

How Rogers & Norton Limited Compares

Value for money

This firm - 92%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rogers & Norton Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rogers & Norton Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%

Overpriced 13%

About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 91%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rogers & Norton Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rogers & Norton Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%

No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Rogers & Norton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

275th / 4527

Company & Commercial

1st / 2

223rd / 4303

Housing & Property

1st / 8

130th / 4220

Family Law

1st / 2

424th / 3827

Wills, Trusts & Probate

1st / 2

264th / 3472

Commercial Property

1st / 2

351st / 3278

Regulations

1st / 2

133rd / 2517

Personal Injury

1st / 2

231st / 2351

Money & Tax

1st / 2

184th / 1834

Professional Negligence

1st / 1

137th / 1181

Dispute Resolution

1st / 2

177th / 1032

Clinical Negligence

1st / 2

158th / 937

Agriculture

1st / 2

162nd / 610

Construction

1st / 1

88th / 579

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

Excellent

227
Very Good

8
Average

2
Poor

1
Awful

22

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Simon Arnes

June 04, 2025

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Collected on:

Property & Probate transactions

I found Rogers & Norton to be a very helpful but also professional and knowledgeable firm to deal with, they have a "family feel " and empathy with clients.

Lawyer named in this review:
Laura Rumsey

Laura Rumsey

A representative from Rogers & Norton Limited responded to this review on 05 June, 2025:

Thank you Simon! We're delighted to hear that Laura provided an excellent service with your probate and property transactions. It was an absolute pleasure working with you thank you for the positive feedback. We appreciate your trust in us. Many thanks, Rogers & Norton Solicitors

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Verified review

John B

May 22, 2025

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Collected on:

Great firm

Professional, competent, approachable. Honourable mention for Kerry's team, Emma and Saskia.

Lawyer named in this review:
Kerry Dilks

Kerry Dilks

A representative from Rogers & Norton Limited responded to this review on 27 May, 2025:

Thank you for your lovely feedback, John. We're glad you found the team professional and approachable — Kerry, Emma, and Saskia will be especially pleased to be mentioned!

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Carol

May 20, 2025

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Collected on:

Excellent advice.

Professional, prompt and approachable service.

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rogers & Norton Limited responded to this review on 22 May, 2025:

Dear Carol, Thank you for your lovely feedback. We're glad you found Claire's service professional, prompt, and approachable during your housing matter. Best regards, Rogers & Norton

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

James @ Linda Battigan

May 19, 2025

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Collected on:

Everything you need

A very professional experience from day one, receiving paperwork promptly, clearly marked where to sign, legal jargon explained and questions answered via email promptly.

Lawyer named in this review:
Michele Walters

Michele Walters

A representative from Rogers & Norton Limited responded to this review on 21 May, 2025:

Thank you for your feedback, James. We’re glad you found the process professional, clear, and responsive from start to finish.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Edmund Cairns

May 16, 2025

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Collected on:

Conveyancing

We've just bought (in Devon) and sold in Norwich with Rogers and Norton, and had very swift and helpful responses all the way along the process from Claire Watson and Angie Webster. The whole thing took from offers agreed in mid-February to completion in early May. Our son had used Rogers and Norton to buy in London and had also had a very good service.

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rogers & Norton Limited responded to this review on 19 May, 2025:

Thank you for your positive feedback, Edmund. We’re glad Claire Watson, Angie Webster, and the team could provide swift and helpful support throughout your property transactions. It’s wonderful to hear your son also had a great experience with us. We appreciate your trust in Rogers and Norton!

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Verified review

Jonathan

April 22, 2025

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Collected on:

Selling property

Easy to deal with, a very friendly service

Lawyer named in this review:
Vikki Lambert

Vikki Lambert

A representative from Rogers & Norton Limited responded to this review on 25 April, 2025:

Thank you, Jonathan. We're glad you found Vikki's service friendly and easy to work with.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Ian

April 02, 2025

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Collected on:

Great service

Michele helped get us over line before the stamp duty kicked in. We have used Michele before and no doubt will again !

Lawyer named in this review:
Michele Walters

Michele Walters

A representative from Rogers & Norton Limited responded to this review on 04 April, 2025:

Thank you Ian! We're delighted to hear that Michele provided an excellent service with your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us. Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Jack

April 01, 2025

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Collected on:

Outstanding Service from Kerry Dilks – Highly Recommended!

We had the pleasure of having Kerry Dilks from Roger’s and Norton as our solicitor and we couldn’t be happier with the service she provided. Kerry was incredibly fast and efficient, ensuring everything was handled smoothly and without delay.

What truly set Kerry apart was her caring and approachable nature. She took the time to explain everything clearly, making complex legal matters easy to understand. Thanks to her hard work and efficiency, we were able to complete our transaction in time to beat the rise in stamp duty, something we are incredibly grateful for!

If you’re looking for a solicitor who is knowledgeable, professional, and genuinely cares about her clients, we highly recommend Kerry Dilks.

Lawyer named in this review:
Kerry Dilks

Kerry Dilks

A representative from Rogers & Norton Limited responded to this review on 02 April, 2025:

Thank you Jack! We're delighted to hear that Kerry provided a fantastic service with all your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us. Thank you for your recommendation! Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Mark

March 26, 2025

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Collected on:

Brilliant service all the way through the process.

Our experience was made nearly stress free by the service we had.

A representative from Rogers & Norton Limited responded to this review on 27 March, 2025:

Thank you Mark! It was a pleasure working with you, and we appreciate your trust in us. Thank you for your recommendation! Many thanks, Rogers & Norton Solicitors

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Annette Gore

March 25, 2025

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Collected on:

Excellent service, highly recommended

Claire Watson did my conveyance and was a pleasure to deal with. Kept me informed all the way through, was quick and efficient, answered all my correspondence promptly and I was very impressed. I would certainly recommend R&N. Many thanks.

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rogers & Norton Limited responded to this review on 25 March, 2025:

Thank you Annette! We're delighted to hear that Claire provided a fantastic service with all your conveyancing needs. It was a pleasure working with you, and we appreciate your trust in us. Thank you for your recommendation! Many thanks, Rogers & Norton Solicitors

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Reviews collected from

family

March 21, 2025

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Collected on:

family

Incredibly unprofessional and do not get back to people. JAMES HUNT is to be avoided. On stamp duty deadline he resulted in my chain to collapse. The other solicitors cannot believe what they witnessed.

A representative from Rogers & Norton Limited responded to this review on 24 March, 2025:

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused. Your feedback is crucial in helping us improve. Kind regards, Rogers & Norton Solicitors

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Xander

March 15, 2025

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Xander

Smooth process with great communication throughout.

A representative from Rogers & Norton Limited responded to this review on 17 March, 2025:

Thank you for your wonderful feedback. We're delighted to hear the team provided you with an exceptional service. Your kind words mean a lot to us! Best regards, Rogers & Norton Limited

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Housing & Property

Matter Type:

Residential Conveyancing

Edward

January 02, 2025

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Edward

I used Rogers & Norton partly as they have a city centre office which makes it easy to drop in any urgent documents. Apart from that I found Claire was superbly calm and professional throughout a lengthy house purchase that involved unexpected twists and turns as well as negotiating from the other side of the globe at times. Definitely a 5 star service.

A representative from Rogers & Norton Limited responded to this review on 18 February, 2025:

Thank you for taking the time to provide your feedback and 5-star rating. We're really pleased you are satisfied with our legal services. Many thanks, Rogers & Norton Solicitors

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Angela

November 18, 2024

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Angela

I purchased a property before through Rogers and Norton. Claire was my contact and she was excellent. So when deciding to move house we didn't hesitate to contact her. Once again she has given an outstanding service throughout our work with them. Fantastic and timely communication throughout. I wouldn't hesitate to use her again and would recommend her to anyone looking for a professional, reliable and quality service.

Thank you Claire for making the whole process run smoothly.

A representative from Rogers & Norton Limited responded to this review on 20 November, 2024:

Thank you, Angela! We're delighted to hear that Claire provided an outstanding service with your house sale and purchase. It was a pleasure working with you once again, and we appreciate your trust in us!

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Louis

October 29, 2024

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Louis

Appears that James from Roger and Norton has disappeared.
My purchase is ready and no correspondence from these guys for 3 weeks. Even though they have all the required sale information
Appalling communication

A representative from Rogers & Norton Limited responded to this review on 30 October, 2024:

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