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How Pepperells Ltd Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 5%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Pepperells Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1869
  • Very Good

    170
  • Average

    26
  • Poor

    13
  • Awful

    23

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Daniel Benson

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Daniel Benson

June 07, 2025

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Collected on:

Outstanding Service – Highly Recommend

I had the pleasure of working with Meg for my recent house purchase, and I can confidently say she was exceptional from start to finish. Meg came highly recommended by friends, and with very good reason.

Throughout the process, Meg handled everything that came her way from the seller and their solicitor with professionalism, patience, and a constructive attitude. Her communication was consistently excellent. I was always kept informed, updated, and supported in making the right decisions at the right times. She provided clear guidance and helped to apply the right pressure on the seller when needed, all without adding unnecessary stress to the process.

I have no hesitation in recommending Meg to friends, family, or anyone looking for a solicitor who is not only capable and efficient but also approachable and genuinely supportive. I understand it may seem excessive to tick every positive box in a review, but in this case, Meg truly earned it.

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Annie

Matter Type:

Residential Conveyancing

Annie

May 29, 2025

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Collected on:

John is fantastic

John at Pepperells was extremely helpful throughout the process. Very quick, efficient and always happy to help. Would highly recommend Pepperells from Johns excellent service.

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Sue

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Mediation

Sue

May 29, 2025

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Collected on:

Appointment with Simon Davies

Found Simon to be extremely professional, he made himself fully aware of our issues and seemed to be well prepared for the interview. By the end of our session we were fully informed of all matters regarding our problem. He gave clear guidance of our situation and of how to move forwards. We found he dealt with us in an attentive and friendly manner and would not hesitate to use him regarding future matters.

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Kimberley

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Kimberley

May 27, 2025

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Collected on:

Amazing

Such amazing experience with Sophie and Amy from start to finish. The made the whole process of buying and selling our property a breeze. No question was ever to daft for them and they would always support with paper work if needed. We had weekly updates, which put my mind at ease. They were worth every penny. They was amazing and I would definitely recommend them to anyone

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Christopher

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Christopher

May 24, 2025

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Collected on:

House sale and purchase

Parminder was very good at keeping me informed throughout the process- and any questions or comments I have were dealt with very promptly and in a professional but friendly manner

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Anonymous

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Wills

Anonymous

May 23, 2025

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Collected on:

Will making

Friendly service, straight forward process. Staff were pleasant and helpful.

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Samantha

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Children

Samantha

May 23, 2025

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Collected on:

Excellent service.

I cannot recommend Brooke Rimmer and Pepperells Solicitors highly enough, particularly for anyone navigating the family court system involving children.
After being let down last minute by another firm with a looming court appearance, Brooke Rimmer stepped in and immediately hit the ground running. From our very first interaction, she was incredibly supportive and understanding, truly listening to every word I said. Her guidance throughout the entire process was invaluable.
The paperwork was consistently top-notch and exceptionally well-organized, and great communication which significantly reduced my stress. My case was well looked after which took alot of the weight off my shoulders.
Brooke's dedication and the firm's understanding approach to sensitive issues were truly remarkable. They are wonderful people who genuinely care.
If you are looking for compassionate, competent, and highly effective legal representation in family court, I wholeheartedly recommend Brooke Rimmer and Pepperells Solicitors.

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Stephen

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Wills

Stephen

May 23, 2025

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Collected on:

Mr S Rusling.

Very efficient and organised in my experience. A smooth and satisfying outcome to my needs.

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Derek

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Mediation

Derek

May 22, 2025

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Collected on:

Honestly

Told Rebecca my solicitor about the accident to best of my memories and still waiting to hear from insurance

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Wayne

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Wayne

May 22, 2025

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Collected on:

Sale with Pepperells

Very helpful and good to work with. Would recommend.

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Reviews collected from

Ian

Ian

April 05, 2025

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Collected on:

Ian

Very efficient, met our requirements to the letter

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Chantelle

Matter Type:

Divorce

Chantelle

March 13, 2025

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Collected on:

Chantelle

After dealing with pepperells with numerous things, i can honestly say i would use no other firm. Definetley a solicitor for life

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Amy

Matter Type:

Residential Conveyancing

Amy

March 11, 2025

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Collected on:

Amy

John did a great job throughout our house move. He kept us up to date and patiently explained all of the nuances we came across to make sure we could make fully informed decisions. Additionally we rarely had to chase he was always on top of everything and letting us know straight away any updates

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Ricky

Matter Type:

Criminal defence - All

Ricky

February 19, 2025

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Ricky

Absolutely over the moon with the service and dedication to all those that was involved with my not guilty charges, thank you so much keep doing what you are doing and you will go far.

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Shauna

Matter Type:

Employment Law

Shauna

February 05, 2025

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Shauna

They were very responsive, the solicitor was professional, very personable and efficient.

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Pepperells Ltd are accredited by

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About this branch

Description

Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety
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