Jon was excellent throughout. From his initial contact, which was before proceedings commenced, through to the conclusion of this case, Jon kept me fully informed all the way and his advice and guidance has been invaluable. This was a difficult situation/case for myself personally but Jon's help, professionalism and empathy has helped me get through what would otherwise been an intolerable experience.
I want thank Jon, not just for his expertise, but for his support and understanding throughout, which was very much appreciated. Yes, we all have jobs to do, but we are also human and this was demonstrated by Jon and his team from their side throughout.