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As one of the longest established firms in Mansfield we offer a reliable, professional and practical service to individuals and businesses. Our aim is to continue this tradition and deliver a quality service ensuring your needs remain at the forefront of our work. Read more...
Bryan & Armstrong
have 1 other location
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bryan & Armstrong on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bryan & Armstrong. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bryan & Armstrong and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bryan & Armstrong performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bryan & Armstrong and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bryan & Armstrong compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bryan & Armstrong offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Wills
Tristan Robinson
Collected on:
This review is for a different branch.
No one likes talking about Wills, it reminds them of mortality! In our case Marykate made everything go smoothly, very personable and professional throughout. I would recommend her and Bryan & Armstrong solicitors.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Karen Barton
Collected on:
This review is for a different branch.
The service was good apart from being asked four times if I was going to settle the account even before I had actually seen my will. First at the initial meeting, then by telephone when I booked the 2nd appointment, then whilst I waited in reception for my husband to go through his own requirements with the solicitor and then just as we were to leave even befire we were actually provided with an invoice. The invoice received after payment was taken stated that I was given 14 days to pay.
You should be clear at the start of interview regarding payment and perhaps take a deposit.
We were never offered a hot or cold drink at any of the meetings. We are offered drinks everywhere else we go even at our bank !
Also my husband is over 80 has walking difficulties and needed the loo to be told that you didn't have one and that he would need to go to your other office. To be honest this is not satisfactory and not acceptable.
This puts off both me and John from wanting to use the services of Bryan and Armstrong again in the future.
A representative from Bryan & Armstrong responded to this review on 06 May, 2025:
Dear Mrs Barton Thank you for taking time to share your concerns. We note that you were happy with the service that Grace offered except for our requirement to settle our invoice and our facilities. We will take on board your comments and we do have regular staff meetings, where we will consider how we can improve our overall client experience. To some extent we are limited by the layout of the office which is why we do not offer toilet facilities at our Albert Street office due to the proximity of the toilet and access to them being by steep stairs. We note that your husband has difficulty walking and please note for our clients who are disabled we do offer home visits free of charge. Notwithstanding your experience on this occasion, we do hope that you will consider using our services again in the future. Kind regards, Catherine Walker
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Alex Popa
Collected on:
This review is for a different branch.
Best experience ever had. Helen helped us from the begining to the end so quick and in a very professional manner, and all the process of buying our first house felt so easy
I can not recomend her enough. We was so happy and definetly will come back anytime will need again.
Amazing company!!!
Wish you all the best
A representative from Bryan & Armstrong responded to this review on 06 May, 2025:
Thank you for the lovely review, Alex. We look forward to assisting you again in the future and wish you all the best in your new home.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Residential Conveyancing
Sophie Waddingham
Collected on:
This review is for a different branch.
From start to finish Ann-Marie, Janet and the team have been absolutely fantastic! Everything has been so quick and efficient, as well as ensuring our searches came back quicker than other solicitors. The process has been so smooth, as well and the team being available to contact whenever needed. It does just prove that using local solicitors makes such a difference. Would high recommended!
A representative from Bryan & Armstrong responded to this review on 06 May, 2025:
Thank you for your review, Sophie. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Wills
Anonymous
Collected on:
This review is for a different branch.
The whole experience of drawing up our wills was very straightforward, and every step was explained thoroughly and clearly throughout each stage. We were really impressed with the way we were dealt with, and have no hesitation in recommending them.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Wills
Anonymous
Collected on:
This review is for a different branch.
Lauren was very helpful and in helping us to re-write our Wills and setting up Lasting Powers of Attorney documents. She explained things to us (not in legal terms) simply and made sure we understood.
Thanks.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Wills
Steve
Collected on:
This review is for a different branch.
From the initial appointment making and through two appointments, B&A have been a pleasure to deal with.
The girls in the office and notably Grace Webster herself were friendly, conducted things in an unrushed manner and were totally professional throughout.
Many thanks.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Probate
Anonymous
Collected on:
This review is for a different branch.
From the first meeting to the last, Lauren displayed empathy with my situation and exhibited considerable patience when explaining the complexities of the law and how it impacted my circumstances.
She is friendly, helpful, knowledgeable and prepared to go the extra mile to ensure that her customers questions are fully answered even if that means further investigation.
Lauren is a credit to the practice.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Change of name
Anonymous
Collected on:
This review is for a different branch.
Amazed at how quick and professional and friendly Holly was. She helped me straight away and was helpful throughout.
I would recommend definitely.
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Verified review
This review has been left by a verified client who used Bryan & Armstrong.
Matter Type:
Wills
Wayne
Collected on:
This review is for a different branch.
The team were so friendly and helpful and professional.
Knowledge second to none.
I used B&A many years ago for some criminal matters and found them to be excellent then also.
Would highly recommend as a firm of solicitors.
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Matter Type:
Residential Conveyancing
lisa
Collected on:
Just used Brian and Armstrong to do the conveyancing on a property we have purchased and we couldn't be more impressed with the service we received.
Our conveyancer was Helen and she was helpful, knowledgeable and very professional, it was a complicated purchase and without her help and the help of her team I don't think the purchase would have completed . I would highly recommend Brian and Armstrong to anyone looking to purchase a property.x
A representative from Bryan & Armstrong responded to this review on 21 January, 2022:
Hi Lisa - we’re really pleased to have been able to help you with your house move - and we wish you all the very best in your new home. Thank you for taking the time to express your appreciation for Helen and her team. We’ll be happy to help with any other legal issues that you may have! Best wishes Bryan & Armstrong
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Matter Type:
Residential Conveyancing
Sian
Collected on:
We used Helen for our sale and purchase and she was fantastic. The staff are all very helpful and nothing is too much. A very prompt and professional service from start to finish. Highly recommended!!
A representative from Bryan & Armstrong responded to this review on 07 September, 2021:
Thank you Sian for taking the time to share your experience with our firm- we are here to help you with your legal issues in the future.
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Tim
Collected on:
I have engaged the services of Bryant Armstrong on a number of occasions and been more than pleased with the service every time. I would recommend them to anyone. Thank you for a very professional and caring service. Tim Parkes
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raj
Collected on:
Always reliable, professional and efficient. Great range of services. Very competitive pricing. I would not use anybody else.
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Matter Type:
Purchase and Sale
KIRSTY
Collected on:
Had a very positive experience with Bryan and Armstrong when moving house. Very proactive, kept me in the loop from start to finish. Would use again and highly recommend to others.
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Since 1866 we have successfully managed and handled the legal affairs of the people of Mansfield and surrounding areas. We hold a Legal Aid franchise and will apply for Legal Aid on your behalf where appropriate. - Regulated by the Solicitors' Regulation Authority www.sra.org.uk - ID number 44368 - Members of the Solicitors Family Law Association - Association of Personal Injury Lawyers panel To find out more about how we can help you and your business click here for an overview of our services. To find out more about us click here. To access a wealth of information visit our resource centre, alternatively view our business and personal factsheets.
