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At Actons, we are proud to be one of Nottingham’s leading independent law firms. We’re well-known for our open and friendly culture, underpinned by top-quality legal advice. Whilst our origins date back some 200 years, we’re a modern, progressive, ambitious law firm. We provide practical, helpful and expert legal advice to individuals, small to medium-sized businesses, family-managed businesses, charities, through to large national organisations. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Actons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Actons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Actons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Actons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Actons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Actons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Actons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
James
Collected on:
I'd like to thank Actons solicitors and especially Lisa O'Rourke for their absolute professionalism throughout my claim.
From the our first conversation to the last Lisa's expertise and guidance was first class. Always put me at ease and was always straight talking and explained anything I asked her which I think is really important to any client in any claim. I would have no hesitation in passing Actons number to anybody.
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Matter Type:
Personal Injury Law
Rachel
Collected on:
My claim was dealt with speedy and the maximum compensation was received, I’ll be forever grateful for the service you provided.
Thank you.
A representative from Actons responded to this review on 21 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Actons.
Matter Type:
Purchase and Sale Of Commercial Property
Tracey Davenport
Collected on:
We were given 8 weeks to complete a purchase on a large commercial property and from the first moment we began negotiations Actons have been available, professional and efficient. We completed the sale in 6 weeks, and it was complicated in places, but Actons handled everything smoothly and nothing was too much trouble for them. Within the purchase there were leases for sitting tenants and nothing phased Kerry, she dealt with everything knowledgably and quickly. I would recommend Actons, Kerry Elliott in particular and we wouldn't use anyone else.
A representative from Actons responded to this review on 21 May, 2025:
Thanks for taking the time to leave this review, Tracey. We've shared your kind feedback with Kerry and the rest of the team. Don't hesitate to contact us if there’s anything else we can help you with.
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Matter Type:
Accidents In Public Places
Helen
Collected on:
From start to finish Lisa O’Rourke was a pleasure to deal with and ended in a successful outcome. Highly professional, would definitely recommend. Many thanks
A representative from Actons responded to this review on 29 April, 2025:
Thanks for taking the time to leave this review, Helen. We'll share your kind feedback with Lisa and the rest of the team. Don't hesitate to contact us if there’s anything else we can help you with.
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Matter Type:
Personal Injury Law
John
Collected on:
Very Professional, kept well informed of the process and progress. Set realistic expectations which were met.
A representative from Actons responded to this review on 29 April, 2025:
Thanks for taking the time to leave this review, John. We'll share your kind feedback with Heidi and the rest of the team. Don't hesitate to contact us if there’s anything else we can help you with.
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Verified review
This review has been left by a verified client who used Actons.
Matter Type:
Personal Injury Law
Jane Gould
Collected on:
Our solicitor advised us throughout the process with professionalism, knowledge and care. We can't thank her enough for her diligence and support
A representative from Actons responded to this review on 24 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Actons.
Matter Type:
Wills
Martin Hawthorn
Collected on:
Actons provide the all round skills for dealing with all legal issues, quickly assessing the best department and team member, whether property, business, employment and estate planning. A diligent approach that has stood me well for over 25 years
A representative from Actons responded to this review on 24 February, 2025:
Thanks for taking the time to leave this review, Martin. We'll share your kind feedback with the team who will really appreciate it.
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Verified review
This review has been left by a verified client who used Actons.
Matter Type:
Wills
Gordon and Jacky Fisher.
Collected on:
The solicitor dealing with your affairs is usually quite easy to contact. When it is necessary they are prepared to move very quickly to help and protect you.
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Verified review
This review has been left by a verified client who used Actons.
Matter Type:
Personal Injury Law
IGNATIUS
Collected on:
got my compensation at the end but was informed every step of the way they have got a very professional way of doing things thanx Heidi for the job well done really appreciate all your effort
A representative from Actons responded to this review on 24 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Actons.
Matter Type:
Residential Conveyancing
Peter Williams
Collected on:
David Stapleton of Actons acted on my behalf in respect of the sale of my main residence and the subsequent (eventually aborted) onward purchase of another property.
A representative from Actons responded to this review on 24 February, 2025:
Thanks for taking the time to leave this review, Peter. We'll share your kind feedback with David and the rest of the team. Don't hesitate to contact us if there’s anything else we can help you with.
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Matter Type:
Personal Injury Law
Leigh
Collected on:
Exceptional service and sound advice from June and her team. Highly recommended!
A representative from Actons responded to this review on 24 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Gail
Collected on:
So much care and immediate empathy with my issue! Daniel really got 'under the skin' of my problem, understood it, and analysed and explained it with intelligence and insight. I am very impressed - and very grateful.
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Kevin
Collected on:
Have dealt with one partner in particular and needed to effect some changes. Initial contact was a bit shakey but quickly sorted and back on track.
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Heidi
Collected on:
Quick professional service.
A representative from Actons responded to this review on 21 August, 2023:
Thanks for the feedback Heidi!
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Eden
Collected on:
Amazing company! Would 100% recommend to anyone
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At Actons, we are proud to be one of Nottingham’s leading independent law firms. We’re well-known for our open and friendly culture, underpinned by top-quality legal advice. Whilst our origins date back some 200 years, we’re a modern, progressive, ambitious law firm. We provide practical, helpful and expert legal advice to individuals, small to medium-sized businesses, family-managed businesses, charities, through to large national organisations. Based in the heart of Nottingham city centre, Actons is a law firm with a vibrant, friendly culture and a client base that is the envy of many of our competitors. Our lawyers offer real experience and proactive, effective legal advice across a broad range of legal services and industry sectors. We are recommended in several practice areas by The Legal 500 - the definitive guide to law firms. We’re also a member of LawNet, the leading network of independent UK law firms.
