01694 723818
Based in Shropshire, we have offices in Clun, Church Stretton, Knighton, Ludlow, Shrewsbury and Telford. Our solicitors’ expertise covers all aspects of private and commercial law. We believe that our clients deserve the best in service and advice. From Litigation and Dispute Resolution to Criminal Law, or Family Matters through to sound advice about Wills. We pride ourselves on standing out from the crowd with an approachable team who share a can-do attitude. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of PCB Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using PCB Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used PCB Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how PCB Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used PCB Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how PCB Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that PCB Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Probate
Oliver
Collected on:
Horrendous communication, more often than not just ignored and no real complaints procedure. Mistakes made on HMRC forms and missed deadlnes resulting in HMRC fines.
Recommend steering well clear and finding a firm of solicitors who actually value you as a customer.
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Matter Type:
Wills
Michael
Collected on:
I have used the Church Stretton office several times now and they are always pleasant to work with and very professional.
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Matter Type:
Wills
Peter
Collected on:
Adam Hawkes was efficient, informed, friendly and approachable. I would recommend this solicitors to anyone making a will.
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Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
Paula Hatfield
Collected on:
A professional and reliable service. The Solicitor went the extra mile to make sure our exchange and completion went through on time. She started all the parties talking properly and spent nearly the whole day on our transaction
A representative from PCB Solicitors LLP responded to this review on 13 November, 2023:
Hi Paula. Thank you for your positive feedback. We're delighted to hear that you experienced a professional and reliable service from our solicitor. Going the extra mile to ensure a smooth exchange and completion is a testament to our commitment to our clients. We appreciate your acknowledgement, and if there's anything more we can assist you with in the future, please don't hesitate to reach out.
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Matter Type:
Wills
John
Collected on:
mrs pugh will not allow your complaint to be escalated it gets ignored when you request escalation
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Matter Type:
Residential Conveyancing
Alan
Collected on:
Our conveyancing solicitor Melissa Graves based at the Church Stretton office handled our sale/purchase in an excellent efficient manner and alway returned our calls and kept in contact with us throughout the process, we were very pleased with how she handled the process from start to finish. Many thanks!
A representative from PCB Solicitors LLP responded to this review on 05 September, 2023:
Dear Alan, thank you for your kind words. We are thrilled to hear that Melissa provided excellent and efficient service during both your sale and your purchase. Your feedback is greatly appreciated. Best Regards, PCB Solicitors.
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Anne
Collected on:
PCB provided a sensibly priced quote. The solicitor I dealt with was quick to respond to any queries and ensured timely responses from the purchasers. I would definitely recommend.
A representative from PCB Solicitors LLP responded to this review on 02 March, 2023:
Thank you for your review, Anne. We are thrilled to hear that you had a great experience using our services and appreciate your kind words in regards to the pricing and promptness of responses. Jayne and the team would be delighted to act on your behalf again in the future. Thanks again for your recommendation. Best Wishes, PCB Solicitors.
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Paul
Collected on:
Friendly, professional and efficient service.
A representative from PCB Solicitors LLP responded to this review on 08 November, 2022:
Thank you for your wonderful review, Paul. We are so pleased that you were happy with the service Jade & the team provided. Your feedback is most appreciated.
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Matter Type:
Residential Conveyancing
Rob
Collected on:
Made the selling of my father's house a very smooth process. Thank you.
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Matter Type:
Deeds of easements, variation, deeds of rectifications
Rhys
Collected on:
Great service with a friendly smile. Always goes that extra mile
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David
Collected on:
A painful house buying experience for me using these solicitors. My experience was that they were slow and unresponsive and got certain details wrong.... with lots of duplication. My original solicitor with PCB was replaced with a locum after contracting Covid.... and it went wrong from there.
I got to the point where I needed to ask a partner to step in who reviewed, and overruled the other solicitor in some cases. They told me that my £1,200 quote had increased significantly (without notification) and they would accept £2,000.00 (which I paid). However, the solicitor I used to sell my house (yes I retracted using PCB for selling) went through without any fuss or hassle, despite buyer problems.
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Catherine
Collected on:
We were selling and buying a new home. It turned out not to be straight forward but Jessica was amazing and worked long hours to get it through before the stamp duty deadline. Can't speak highly enough of how great she was and would recommend her any day. All done with her beautiful smile.
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El
Collected on:
Not very sensitive towards people in difficult situations including loss of family/parents/partners.
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gretaretaa
Collected on:
I am very impressed with their service, were able to see them at short notice and they dealt with our issue straight away.
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Jacqui
Collected on:
Exceptionally professional and efficient throughout. 5 plus stars.
Thank you all at PCB.
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A modern approach to the law • The highest level in professional standards • Full Case Management • Value for money • Understanding and compassionate service • Visitor car parking • Full disabled access We strive to keep up-to-date on the latest developments in the practice of law and we offer continuous improvement through training and investment in new technology, which benefits our clients by providing consistent quality and value, now and in the future.. Our commitment to quality and service is absolute, and we are proud to have been awarded the Lexcel Quality Mark by the Law Society for the standards of practice management we deliver. Our membership of the Conveyancing Quality Scheme (CQS), a recognised quality mark for legal experts in buying or selling property, ensures a first class service for our clients.
