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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Martin-kaye LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Martin-kaye LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Martin-kaye LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Martin-kaye LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Martin-kaye LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Martin-kaye LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Martin-kaye LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Bill
Collected on:
We can't praise Jo and her team at Martin Kay enough, she confidently put us at ease through what can be an anxious time when moving home. She was always available to quickly reply and keep us updated on the whole process. This is our thirteen move and certainly Martin Kay solicitors have proved to be the best we have dealt with.
Again many thanks Bill and Dorothy
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Matter Type:
New home purchases and sales
Stuart
Collected on:
David and Janet always a pleasure doing business with martinkay solicitors. Can not highly reconmend them enough. Thank you for all your help.
A representative from Martin-kaye LLP responded to this review on 26 March, 2025:
Hi Stuart, Thank you for your kind review, we are delighted to hear that you have received great service from Janet and David in our Shrewsbury team. We look forward to working with you in the future!
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Matter Type:
New home purchases and sales
John
Collected on:
We recently moved to Shrewsbury and we used Jo through a recommendation and I’m so glad we did. The whole process from start to finish was made so much easier thanks to her professionalism. We were kept up to date with everything through emails and calls and no stone was left overturned. Jo is an asset to the town and is very passionate about the people and we will definitely be using her services again in the near future. Thank you again for everything and we are so very happy in our new home and work life.
A representative from Martin-kaye LLP responded to this review on 26 March, 2025:
Hi John, Thank you for your kind review, we are delighted to hear that you have received excellent service and professionalism from Joanne in our Shrewsbury team. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
David
Collected on:
Dealing with a difficult chain, Janet and David really did go the extra mile and although stressful for us it was also stressful for them but they got us over the line.
A representative from Martin-kaye LLP responded to this review on 17 March, 2025:
Hi David, Thank you for your kind review, we are delighted to hear that you have received excellent service from Janet and David in our Shrewsbury team. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Maria
Collected on:
The whole team at Martin Kaye were excellent but I would like to especially like to thank Christopher, Tilly and Danielle. Their responses were always quick and I very much appreciated the time Christopher spent with me face to face.
I wouldn't hesitate in recommending them to family and friends.
A representative from Martin-kaye LLP responded to this review on 17 March, 2025:
Hi Maria, Thank you for your kind review, we are delighted to hear that you have received excellent service from our Shrewsbury team, in particular Chris, Tilly and Danielle. We look forward to working with you in the future!
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Matter Type:
Purchase and Sale
Lynn
Collected on:
All the processes required when purchasing a property were carried out professionally, efficiently, smoothly. Excellent work carried out. Many thanks.
A representative from Martin-kaye LLP responded to this review on 03 March, 2025:
Hi Lynn, Thank you for your kind review, we are delighted to hear that you have received excellent service from our team. We look forward to working with you in the future!
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Matter Type:
Purchase and Sale
Alice
Collected on:
First time using this firm
House sale went smoothly overall.
Good level of contact, advice and support.
Friendly manner
Good value for money
A representative from Martin-kaye LLP responded to this review on 03 March, 2025:
Hi Alice, Thank you for your kind review, we are delighted to hear that you have received excellent service from our Property Department. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Charles
Collected on:
Throughout Joanne always impressed us with her professional and friendly approach. Throughout what was quite a protracted move she was always quick update us and to respond to queries. We always felt fully supported by her and her team. We have no hesitation in recommending Joanne and Martin Kaye.
A representative from Martin-kaye LLP responded to this review on 10 February, 2025:
Hi Charles, Thank you for your kind review, we are delighted to hear that you have received excellent service from Joanne in our Shrewsbury Office. We look forward to working with you in the future!
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Russell
Collected on:
All staff worked well and professional to complete contract.
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Matter Type:
New home purchases and sales
Rehna
Collected on:
I have bought four one bed flats. I have no words with my solicitors Karen and Janet Hawley. These women are remarkable, outstanding, knowledge, competent beyond imagination. Extremely thorough find a needle haystack Safeguarding clients interest. Honest, efficient, speed Janet my solicitor working amazing. Excellent communication always respond emails, phone calls.
Their Fee Charge is very reasonably and getting A* buying Bentley service.
I am please they get the job done, arrears retention protect buyer whom is their client, N0 1 Solicitors UK.
I will use them again, again, excellent experience Solicitors recommended all family friends. Thank you to the entire team special thanks Janet Hawley top class !
A representative from Martin-kaye LLP responded to this review on 10 February, 2025:
Hi Rehna, Thank you for your kind review, we are delighted to hear that you have received excellent service and communication from Janet and Karen. We look forward to working with you in the future!
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