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How Holley & Steer Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holley & Steer on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holley & Steer. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 1%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holley & Steer performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holley & Steer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holley & Steer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    219
  • Very Good

    14
  • Average

    1
  • Poor

    2
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Karen

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Residential Conveyancing

Karen

June 26, 2025

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Collected on:

Exceptional service

I was recommended Holley & Steer through my estate agents and am so glad I instructed them for both my house sale and onward purchase. Kim gave me clear and regular updates at every step and I felt well informed and valued throughout the whole process.

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Loretta

Loretta

June 14, 2025

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Kim and her team are amazing!

Kim has been the best conveyancing solicitor we have ever used and we have done 7 moves since we have married for over 25 years. We had 2 failed house purchases that she dealt with by suppling us with the facts and I would trust her experience as a conveyancing solicitor. Her calm natural was always welcome when we were panicking and after a third house purchase we finally made our completion, as quickly as possible. The whole team that we dealt with were professional, kind and aware of what needed urgent action and we would thank the whole team for there service. We now won’t go anyway else and Holley and Steer will always get our legal work when needed

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Helen

Helen

June 03, 2025

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Preparing Will

Micha was very helpful and explained the Will process to us in a straightforward and friendly manner. We would have no hesitation in recommending Micha to anyone who is looking to have a Will prepared.

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Anonymous

Anonymous

May 29, 2025

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Collected on:

Lasting power of attorney

From start to finish first class, easy to understand and value for money

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Ann

Ann

May 25, 2025

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Collected on:

Professional friendly service

Sarah gave us both helpful advice in order to complete our Wills. We were able to make sensible decisions which were acted on quickly. The whole process was smooth.

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Christopher

Christopher

May 21, 2025

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Excellent service

Good value for money and satisfied with advice given. I would certainly recommend to friends and family

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Diane

Diane

May 19, 2025

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Collected on:

Will & Power of Attorney

The whole process was made stress free. The advice and support I was given made a huge difference to me personally. Communication was always timely, it made me feel that my needs were met as they were.

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Sean

Sean

May 16, 2025

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Collected on:

Smooth house purchase

The whole team at Holley and Steer were approachable and helpful while purchasing our first house. Kim was responsive, knowledgeable and helpful with any questions we had, little or big!

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Maxine

Maxine

May 16, 2025

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Late parent's estate

Holley & Steer were great. Helped each step of the way. I would recommend them to family & friends

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Tessa,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Residential Conveyancing

Tessa,

May 09, 2025

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Collected on:

Great communication

Barbara and her team were great at keeping us informed, either by email or if easier a quick phone call. They were also very supportive when we had a buyer pull out and very helpful when we had to push through with our new buyer

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Reviews collected from

Tess

Tess

March 28, 2022

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Tess

Absolutely outstanding. We were on a very tight deadline, Barbara and her team were fantastic. I can not recommend them enough. They were so patient, kind and professional throughout. Any questions we had they were always so quick to answer. Buying a house in such a short amount of time was challenging but Barbara did it. Thank you.

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Patrick

Patrick

October 17, 2021

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Patrick

If you want a solicitor that looks after your interests look no further

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GeraldineBoley

GeraldineBoley

September 08, 2021

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GeraldineBoley

Very professional service throughout. Courteous and approachable, keeping us informed on the progress of both our sale and purchase. Recommended.

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Nigel

Nigel

August 25, 2021

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Collected on:

Nigel

Barbara Cromie, Conveyancing Solicitor is on it ! Excellent service

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Del

Matter Type:

Wills

Del

August 14, 2021

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Collected on:

Del

I used Thomas Murray from the Wills& Probate. My circumstances were particularly unusual. Thomas was so supportive I honestly do not know how I would or even if I would've got through it all. He even took time to speak with me out of office working hours and days. I highly recommend Thomas at Holley & Steer. I recently contacted Thomas to discuss my own Will and it was drawn up, signed and in my possession within 3 hours. Thank you Thomas for everything

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Holley & Steer are accredited by

accreditation
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About this branch

Description

We are proud to be one of the longest-running businesses in Burnham-on-Sea and have represented multiple generations of families both local and nationwide. What makes us different is our people, who are determined to do their best for our clients. We aim to offer a personable approach and are willing to go above and beyond for our clients in their time of need. We are excited to have recently acquired the law practice of John Shirley & Co and now boast two offices in Burnham-on-Sea. Based at the heart of the town centre, John and his team have been servicing the needs of his clients for over 40 years. With both firms dedicated to providing practical and effective legal services, the expansion has been smooth. The move underlines Holley & Steer’s commitment to provide good quality legal services and having two offices shall benefit our clients greatly.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenant Eviction
    • Transfers of parts of land

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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