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Gould & Swayne offers legal advice to individuals and businesses in Street, Paulton, Glastonbury and Wells. Part of a national network of law firms QualitySolicitors Gould & Swayne is a local name you can trust.
Also known as - Qualitysolicitors Gould & Swayne (Practising Style For - Gould & Swayne)
Gould & Swayne Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gould & Swayne Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gould & Swayne Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gould & Swayne Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gould & Swayne Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gould & Swayne Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gould & Swayne Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gould & Swayne Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Tim Crow
Collected on:
We dealt with Jackie Ford throughout the recent process of successfully selling and buying a house and Jackie was excellent throughout: fast, professional, efficient and always friendly. Based on our experience we would have no hesitation in recommending her.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Mark Thornton
Collected on:
Both Jacky and Jade (Gould & Swayne) were always helpful and responded to questions promptly. Made the sale/purchase go as smoothly as it can. 2nd time I have used them without any issues. Recommend.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Residential Conveyancing
Simon Patrick Duffell
Collected on:
This is the second property we have sold in a year. We used Laura Middleton for the first sale/purchase and as a result of her excellent service we didn’t look anywhere else for the second sale.
She is a credit to her company and also her profession. I cannot recommend her highly enough. Her communication and commitment to get the job done for you is impressive.
Simon
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Transfer of title
Jane Whiting
Collected on:
Gould & Swayne staff were all lovely, helpful and informative and easy to approach to ask questions.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Residential Conveyancing
Amanda White
Collected on:
Excellent solicitors. I was dealing with Jackie & Michelle who always replied to my emails or phone calls. Quick with searches for our new house & great under pressure when our buyers suddenly wanted to move in quick!!
Highly recomend.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Residential Conveyancing
Claire
Collected on:
I was confident in your firm so decided so sell without an estate agent. The sale took way longer than I expected and it was sometimes difficult to see where it was snagging. I was impressed that when my main contact was away from her desk, that someone else would always step in and cover the work straight away. The price seemed very reasonable for the amount of two-ing and fro-ing.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Residential Conveyancing
Claire Walbridge
Collected on:
Michelle Taylor and the team have been absolutely amazing, have really gone above and beyond for me. I have now got my dream home after a lot of hard work from theses brilliant ladies. Great communication, answering all questions with great ease so I could understand everything and never to busy that someone would be their to help. Even the final bill was fair considering all the hard work and a failed sale. Highly recommend this company they are simply the best.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Residential Conveyancing
Simon Duffell
Collected on:
Initially we had very poor service from our allocated solicitor. Sale fell through (nothing to do with her). Spoke with senior partner after complaining about her and he understood and assured us he would take over when we sold again.
When we sold again, Laura Middleton looked after us and handled everything in a very professional manner. Her communication was excellent as well as her determination to get the task completed. As a result of Laura’s service we would use Gould & Swayne in the future and would highly recommend Laura.
A representative from Gould & Swayne Limited responded to this review on 06 February, 2025:
Thank you for your kind words! We’re glad we could assist you with your conveyancing case and help make the process smooth for you. Should you need further legal assistance in the future, whether it's for property matters or anything else, don’t hesitate to reach out. Regards
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Residential Conveyancing
Nicole Schloegl
Collected on:
I've had an excellent experience throughout the purchase process of my new home. From start to completion I always knew the status, received frequent communication and information requests were made clearly and easy to follow.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Residential Conveyancing
Jenny B
Collected on:
Gould and Swayne have been extremely helpful and efficient from my initial phone call through to the sale of my parents house. The ability to drop off required paperwork and to call in to sign documents in person made the whole process faster and more secure as I did not need to post anything. They were always on hand to answer my queries by email and phone call and excellent at concluding the sale at very short notice from the buyer of a wish to complete.
I would recommend this firm highly and plan to use them again in the future.
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Matter Type:
Purchase and Sale
Kim
Collected on:
We used Gould & Swayne for selling/buying and cannot fault Hollie and Jackie for being so efficient and helpful. Considering this was during the peak of the covid busy period and having to wait for probate, we were kept in the loop at all times and had responses to any questions in a timely manner. I would 100% recommend Hollie and the team to anyone looking to sell/buy as they made the process easy and as stress free as possible.
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Matter Type:
Residential Conveyancing
Amy
Collected on:
As a single, first time buyer I was nervous and apprehensive towards buying my first house. I cannot fault my solicitor Hollie Burns. She was absolutely brilliant and went above and beyond to make this experience very easy. Any questions or queries I had about any part of the process Hollie was able to answer them. I have since recommended her to many of my friends who have said exactly the same. If I need a solicitor again I know exactly who I’ll be going with. Thank you for everything Hollie!
A representative from Gould & Swayne Limited responded to this review on 31 January, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Linda
Collected on:
Very helpful
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Matter Type:
Residential Conveyancing
Peter
Collected on:
I would recommend their conveyancing services. I have used Hollie Bailey and her team Grant and Jackie for two purchases now. Both of which have had very tight schedules to achieve. Both of which have been achieved.
The team work efficiently and effectively even with problematic purchases and I have been impressed with their service. I will be using them again for a 3rd transaction shortly. There were a couple of minor technical & admin issues due to the circumstances of the sale/purchase which were incredibly quickly rectified and finalised with no issue. Over all a very effective and positive service, process and team who have always delivered on my stringent timeline and their commitments.
A representative from Gould & Swayne Limited responded to this review on 28 May, 2021:
Thank you Peter for your fantastic review. We are very pleased our team met with your expectations during these challenging times. We pride ourselves on our client services and always do our best to get the job done in a efficient, timely manner. We look forward to assisting you with future transactions.
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Gary
Collected on:
used many times for house sales wills etc always very professional and prompt response to any enquiry would highly recommend to others
Gary( Somerset)
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The first time you talk to one of our legal experts is free. You can talk to us about a legal problem without the worry of a large bill. When we start a working for you, we promise ‘no hidden costs’. You will know what to budget. You can always talk directly with your lawyer. Questions are never an inconvenience – that’s why we promise a ‘same day response’. And we promise not to hide behind legal jargon. To make sure you understand everything we use plain and simple English.
