Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Luke
Collected on:
My experience with Thompsons Solicitors has been great.
Gavyn Cook handled by case with compassion and honesty for the last 5 Years. He was approachable, knowledgeable and gave me direct instructions of what I needed to do and when. All correspondence was almost immediate which was really appreciated.
He also got the result we both wanted.
I highly recommend Gavyn Cook and Thompsons Solicitors.
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Andy
Collected on:
Having dealt with Thompson Solicitors through an accident I had in January 2020 I can say the help and service that was provided was 100% and the outcome when the case was finally resolved was most acceptable.
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Rick
Collected on:
We dealt with Gemma Jones from Thomsons Solicitors reference our claim for medical negligence after my wife had a fall. Gemma was very helpful and professional and we received compensation from the Health Board following her intervention.
We were very happy with the service we received from Gemma.
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Pamela
Collected on:
This review is for a different branch.
Very helpful and very understanding. Couldn't thank them enough for the patience and professionalism.
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Lisa
Collected on:
This review is for a different branch.
We dealt with Joseph Dowey of the Newcastle asbestos team. Excellent service's from start to finish, always kept updated. Joseph was very professional but was always friendly which we found Excellent as it was very easy to talk too
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Matter Type:
Stress at Work
John
Collected on:
This review is for a different branch.
Absolute nightmare dealing with…
Absolute nightmare dealing with Thompsons Solicitors. They are representing me through my Union, The PCS. Thompsons have been shockingly unprofessional beyond belief. Please think carefully before you use them. Nearly 3 years and very little done by them. My case was passed from Newcastle to Leeds due to failings by Thompsons and now, nothing has happened in over a year. The solicitor in Leeds now tries to blame me - stating I asked for more time. Totally incorrect and it seems a clear attempt to try to cover up for their mistakes. No health reports have been sought. A teams call with the barister, which was promised, has not happened. A review of the statement, which is now out of date, due to change of approach, has not been done and today an attempt to blame me for this too, has been made. Witnesses have moved jobs in the delayed process. A witness who provided her phone number but stated she wasn't sure if she could help, but was happy to talk, has crucially not been contacted. It's been a total disgrace. Please do not put your self in this horrible position I find myself in. I'm in tears following a call from them 20 minutes ago. Disgraceful.
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Andrew
Collected on:
This review is for a different branch.
Helped in my time of need. Sean Conway(also Fatima) thank you for the service and support. Guided me through every step and decision.
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Gary
Collected on:
This review is for a different branch.
Fiona Smith helped me from start to finish also got me extra support when times were tough nothing was a problem 👏👏
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Matter Type:
Accidents In Public Places
Becca
Collected on:
This review is for a different branch.
I am extremely pleased with the highly skilled, professional, patient and supportive service & outcome I received from Beverley Hicks at Thompsons with my personal injury claim. She took her time to explain in detail each step of the process and answer any questions I had along the way. Sometimes things took longer than I expected, but there was always a reason such as awaiting specialist consultant reports or appointments etc. I'm really pleased with the outcome and felt the process was thorough and respectful. Beverley was adept at making an extremely stressful and at times unknown situation feel very well handled, trustworthy and well advised.
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Matter Type:
Accident At Work
Peter
Collected on:
This review is for a different branch.
First of all i would like to thank Thompsons for the service,
And most of all Phillip James.
The service thay he provided me over the last few years has been brilliant.
He explained everything to me, what was happening, what to expect.
Always going above and beyond to ensure I knew what was going on and assure on everything that was going on.
I couldn't thank him enough.
So a review will help .
Thanks
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