Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Luke
Collected on:
My experience with Thompsons Solicitors has been great.
Gavyn Cook handled by case with compassion and honesty for the last 5 Years. He was approachable, knowledgeable and gave me direct instructions of what I needed to do and when. All correspondence was almost immediate which was really appreciated.
He also got the result we both wanted.
I highly recommend Gavyn Cook and Thompsons Solicitors.
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Andy
Collected on:
Having dealt with Thompson Solicitors through an accident I had in January 2020 I can say the help and service that was provided was 100% and the outcome when the case was finally resolved was most acceptable.
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Rick
Collected on:
We dealt with Gemma Jones from Thomsons Solicitors reference our claim for medical negligence after my wife had a fall. Gemma was very helpful and professional and we received compensation from the Health Board following her intervention.
We were very happy with the service we received from Gemma.
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Matter Type:
Accident At Work
Michelle
Collected on:
This review is for a different branch.
I have so much thanks to offer to the above solicitors and Joanne Soccard in particular. I suffered life changing injuries at work and Joanne and the team worked tirelessly for years to hold my employer to account. Joanne always explained the next steps kindly and in lay persons terms. She was very knowledgeable and tenacious in her battle! I felt safe and well represented throughout. I received total commitment through years of back and forth and I always knew that she had my best interests at heart. Thank you, Joanne and the team.
A representative from Thompsons Solicitors LLP responded to this review on 25 June, 2025:
Dear Michelle, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons Solicitors. I will pass along your comments to Joanne. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE
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John
Collected on:
This review is for a different branch.
Thompsons provided me with outstanding advice, but always in a personable and easy to understand manner. Whilst I valued their expertise of course, it was made all the easier by the warmth and understanding shown by my solicitor. This was particularly the case when speaking with my children. I felt like I was given considerable time.
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Conor
Collected on:
This review is for a different branch.
My case was handled by Simon with the Oxford office, and throughout the entire process, he kept me informed and was incredibly approachable. He provided responses in a timely manner, gave me very appropriate advice, and shared the knowledge he had in an easy to understand way. I wouldn't hesitate to use Thompsons if needed in the future
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Rosie
Collected on:
This review is for a different branch.
Well what can I say outstanding service, friendly solicitors and made each stage of my case easy to understand, always helpful and no question asked was silly. Originally I contacted Thompsons solicitors LLP through Usdaw for some advice as I was in an accident no fault of my own.
Outstanding service
Friendly helpful and professional staff
Made me feel at ease and make each stage easy to understand
Thank you again so much
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Linda
Collected on:
This review is for a different branch.
I was kept fully up to date by my solicitor Rachel Hart she was efficient and professional, Rachel worked hard to provide a positive outcome to my claim, she is friendly and always approachable and I would highly recommend her
A representative from Thompsons Solicitors LLP responded to this review on 23 June, 2025:
Dear Linda, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Rachel and the team at Thompsons. I will pass along your comments. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE
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Geraldine
Collected on:
This review is for a different branch.
Having suffered a serious accident at work, I used Thompson's Solicitors in my fight for compensation against my employer. My case was handled by Michelle Blakemore and her team. From the very start, Michelle provided a very professional and diligent service. All of my queries and emails were answered immediately, in a clear and concise manner.
Even though my case was complex and protracted, Michelle supported me whole heartedly, all the way through, to a successful conclusion.
I have no reservations in recommending Thompson's Solicitors.
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Pamela
Collected on:
This review is for a different branch.
Very helpful and very understanding. Couldn't thank them enough for the patience and professionalism.
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