01702 410880
We are a family-owned law firm offering high levels of expertise and exceptional service to individuals and businesses. The Backhouse team are friendly and approachable with a wealth of knowledge in many areas of law. Whether you need advice for yourself or your business, we offer a free initial consultation allowing you the opportunity to discuss your legal problem over a coffee and to find out how we can help. Read more...
Backhouse Solicitors Ltd
have 1 other location
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Backhouse Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Backhouse Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Backhouse Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Backhouse Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Backhouse Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Backhouse Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Backhouse Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Employment Law
Jonny
Collected on:
This review is for a different branch.
Natalie was excellent and clear in her initial advice and giving me the available options.
A representative from Backhouse Solicitors Ltd responded to this review on 06 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Anonymous
Collected on:
This review is for a different branch.
Made something people don't like to think of easy and gives peace of mind. We used Rebecca at Backhouse Solicitors to handle our Wills when we needed to update them. We were impressed with the professional and friendly but relaxed manner and expert advice given throughout the whole process - highly recommend them
A representative from Backhouse Solicitors Ltd responded to this review on 19 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Iffat
Collected on:
This review is for a different branch.
I was very impressed by Julia Sood's professional and caring attitude towards my wishes throughout. She has listened, respected and acted on my wishes accordingly. Couldn't ask for much more. Thank you Julia for your diligent and prompt response throughout.
Was this review helpful?
Anonymous
Collected on:
This review is for a different branch.
Robert Pointer and his team went above and beyond all my expectations to help with our sale and purchase of our property. With the amount of work involved it was value for money. So friendly and helpful.
Was this review helpful?
Anonymous
Collected on:
This review is for a different branch.
Response to queries and concerns were dealt with promptly, efficiently and courteously. The team, led by Sharan were great. I can't thank you enough for helping to bring this sale to a successful completion. I would like to thank Sharan in particular for her kindness and consideration to myself and my husband. We were very anxious throughout the 28 days between exchange of contracts and completion and Sharan managed to reassure us and remain confident throughout. The buyer also proved challenging both before and after completion. Sharan also continued to advise us on how to handle him. Thank you! All staff were very helpful and responsive. If I phoned, I was confident that my calls would be well handled and messages would be passed on and dealt with. This doesn't sound like a great deal but, as a customer, it means a lot especially when so many companies use AI-generated call handling, which is impersonal and often frustratingly unhelpful
Was this review helpful?
Anonymous
Collected on:
This review is for a different branch.
In the last three years I have used Backhouse Solicitors for conveyancing, Probate and Will writing. Each time, I have been impressed with the understanding and knowledge. The initial 30 minute consultation with your solicitor is a valuable service. The prompt response to enquiries is reassuring and the time taken to answer any questions that i had was very much appreciated. Thank you.
Was this review helpful?
Henrijs
Collected on:
This review is for a different branch.
A very professional and yet friendly interaction and business relationship. Everything happened quickly, smoothly and the communication was always quick and very helpful. All the instructions and paperwork were clear and easily understood. Outstanding service - both fast and high-quality. It was a pleasure to have business with you. Special thanks to Alfie Lake. Thank you.
Was this review helpful?
Anonymous
Collected on:
This review is for a different branch.
A very quick and simple process and completed on time as requested by my buyers.
Was this review helpful?
Anonymous
Collected on:
This review is for a different branch.
Customer services was first-class and given in a friendly and professional manner.
Was this review helpful?
Leigh-Anne
Collected on:
This review is for a different branch.
Your firm charged a reasonable fee, and although it might be slightly higher than others, the fee is 100% worth it. You took over from another solicitor/ conveyancing firm that dropped our case, due to the fact that the deposit came from a high risk country. Your firm handled our matter nevertheless, and your staff were efficient and professional. Very satisfied, staff were in constant contact with us throughout the process. I love the fact that your firm is racially diverse in terms of staff and solicitors. The service we were provided was also excellent. Susan and Madalina were fantastic. They both answered emails almost immediately. They are absolute gems! Huge thank you to Susan and Madalina.
Was this review helpful?
Erin
Collected on:
Backhouse solicitors has been nothing short of amazing for us. They were always there to help and guide us along the whole process of buying a house. We would highly recommend Backhouse solicitors as your choice for a solicitor when purchasing a property!
Was this review helpful?
Jack
Collected on:
Catie and Chelsea did everything I needed from them quickly and were always willing to answer my questions. They helped move my purchase through smoothly with no worries at all.
Was this review helpful?
Colin
Collected on:
Backhouse solicitors dealt with the sale of our house. The admin assistant Madalina was very helpful & always responded to our emails in a timely manner.
We felt very supported & had a lot of confidence in their professionalism. Thank you
Was this review helpful?
Matter Type:
Residential Conveyancing
John
Collected on:
I've only ever used Backhouse Solicitors and there is a reason for it. They are so professional, polite, knowledgeable and have never let me down! The prices for their conveyancing, transfer of equity and wills are so reasonable, you can't complain!
A huge thank you to Susan and Madalina who have worked with me these past few months, absolute credit to Backhouse Solicitors. Thank you.
A representative from Backhouse Solicitors Ltd responded to this review on 22 May, 2025:
Dear John, thank you for taking the time to leave a great review for the Backhouse team, in particular, Susan and Madalina. We will be sure to pass on your compliments to the whole team and if there is anything else can help with, please do not hesitate to contact us. Thank you again from everyone at Backhouse Solicitors.
Was this review helpful?
Matter Type:
Residential Conveyancing
Celeste
Collected on:
I just wanted to extend my sincere thanks to Robert and Megan, for all their help and support throughout the process of purchasing my new home. I truly appreciated how promptly they answered my questions (sometimes silly questions, but it kept me up) and how clearly they kept me informed every step of the way. Their professionalism and attention to detail made what could have been a stressful experience feel much more manageable.
Thank you again for your excellent service.
Warm regards,
Celeste
A representative from Backhouse Solicitors Ltd responded to this review on 19 May, 2025:
Dear Celeste, thank you for taking the time to leave a wonderful review for Rob and Meg. We are glad to have dealt with your conveyancing and wish you luck in your new home! Thank you again from the Backhouse Team.
Was this review helpful?
Backhouse Solicitors is a family-owned firm of specialist, problem-solving solicitors based in Chelmsford, Essex. Our experienced team offers expert help and legal advice to clients across Chelmsford, throughout Essex and further afield.
Legal Services for Individuals: Employment Law Buying, Selling or Re-mortgaging your property Preparing your Will Lasting Power of Attorney Probate and Estate Administration Divorce and Family Law Legal Disputes and Litigation Deeds of Trust Legal Services for Business Employment Law and HR services Business contracts and T&Cs Buying, Selling or Restructuring your business Shareholder and Partnership Agreements Buying, Selling or Leasing your business premises Start-up legal advice Debt Recovery Litigation and contract disputes Independent Legal Advice for directors raising finance
