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How Backhouse Solicitors Ltd Compares

Value for money

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Limited data.

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Backhouse Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Backhouse Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Backhouse Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Backhouse Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Backhouse Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Backhouse Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Backhouse Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    727
  • Very Good

    13
  • Average

    1
  • Poor

    1
  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Elspeth

Matter Type:

Probate

Elspeth

June 21, 2025

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Collected on:

Uncle's Estate Intestate

Colin was very helpful and dealt with my Uncle's probate professionally and efficiently. As my Uncle's estate was intestate, he gave good avice in protecting my liabilities as administrator of the estate. He responded positively to my requests and gave good advice when required. He was prompt in responding to emails. I was impressed when his team pursued an old certificate of John Lewis shares which stumped John Lewis in realising the value of the shares. They were able to achieve a successful outcome due to their tenacity in dealing with this. I was especially grateful for this as these shares were a matter of pride for my Uncle.

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Jonny

Matter Type:

Employment Law

Jonny

April 28, 2025

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Collected on:

Employment Dismissal Issue

Natalie was excellent and clear in her initial advice and giving me the available options.

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Anonymous

Anonymous

April 28, 2025

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Collected on:

Highly recommend

Made something people don't like to think of easy and gives peace of mind. We used Rebecca at Backhouse Solicitors to handle our Wills when we needed to update them. We were impressed with the professional and friendly but relaxed manner and expert advice given throughout the whole process - highly recommend them

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Iffat

Iffat

April 23, 2025

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Very impressed

I was very impressed by Julia Sood's professional and caring attitude towards my wishes throughout. She has listened, respected and acted on my wishes accordingly. Couldn't ask for much more. Thank you Julia for your diligent and prompt response throughout.

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Anonymous

Anonymous

April 19, 2025

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Went above and beyond

Robert Pointer and his team went above and beyond all my expectations to help with our sale and purchase of our property. With the amount of work involved it was value for money. So friendly and helpful.

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Anonymous

Anonymous

April 14, 2025

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Collected on:

Great

Response to queries and concerns were dealt with promptly, efficiently and courteously. The team, led by Sharan were great. I can't thank you enough for helping to bring this sale to a successful completion. I would like to thank Sharan in particular for her kindness and consideration to myself and my husband. We were very anxious throughout the 28 days between exchange of contracts and completion and Sharan managed to reassure us and remain confident throughout. The buyer also proved challenging both before and after completion. Sharan also continued to advise us on how to handle him. Thank you! All staff were very helpful and responsive. If I phoned, I was confident that my calls would be well handled and messages would be passed on and dealt with. This doesn't sound like a great deal but, as a customer, it means a lot especially when so many companies use AI-generated call handling, which is impersonal and often frustratingly unhelpful

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Anonymous

Anonymous

April 11, 2025

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Collected on:

Valuable service

In the last three years I have used Backhouse Solicitors for conveyancing, Probate and Will writing. Each time, I have been impressed with the understanding and knowledge. The initial 30 minute consultation with your solicitor is a valuable service. The prompt response to enquiries is reassuring and the time taken to answer any questions that i had was very much appreciated. Thank you.

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Henrijs

Henrijs

April 09, 2025

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Collected on:

Smooth service

A very professional and yet friendly interaction and business relationship. Everything happened quickly, smoothly and the communication was always quick and very helpful. All the instructions and paperwork were clear and easily understood. Outstanding service - both fast and high-quality. It was a pleasure to have business with you. Special thanks to Alfie Lake. Thank you.

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Anonymous

Anonymous

April 07, 2025

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Collected on:

Quick and simple

A very quick and simple process and completed on time as requested by my buyers.

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Anonymous

Anonymous

April 01, 2025

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Collected on:

Friendly

Customer services was first-class and given in a friendly and professional manner.

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Reviews collected from

laurence

laurence

June 27, 2025

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laurence

Backhouse have dealt with a number of matters for me including Power of Attorney, preparation of wills, probate, tax advice etc. I have always found them efficient, courteous and very helpfull in all matters. Their admin staff are friendly and give good advice and deal with all matters quickly and well. I will certainly use them again when necessary and would recommend them to others requiring legal advice generally.

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Lesley

Lesley

June 24, 2025

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Lesley

Chardae and her colleagues at Backhouse Solicitors have been absolutely the best solicitors I have ever dealt with. Near instant responses to my emails, great guidance in dealing with a very challenging land registry and helpful in keeping our costs down. I would highly recommend them!

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Emily

Emily

June 24, 2025

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Emily

Great solicitors, good at communicating and very professional

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Samantha

Matter Type:

Employment Law

Samantha

June 19, 2025

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Collected on:

Samantha

I recently contacted Backhouse for advice concerning an employment issue my daughter was having.
Charlotte suggested we make an appointment on Teams to speak with Minal for a free 30 minute consultation, which she then set up for us.
Minal not only made suggestions for how we could proceed, but also asked questions we hadn’t thought of, and sent us in a slightly different direction. She was good to point out the areas not in our favour, but also made suggestions on how to work with this.
All in all it was so very helpful and helped us focus on the next steps we should take for my daughter’s sake.
Thank you very much Backhouse, you helped in more ways than we can say. You were efficient, helpful, and not pushy. You listened to what we had to say and provided us with options.

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Esme

Matter Type:

Residential Conveyancing

Esme

June 14, 2025

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Collected on:

Esme

Couldn’t recommend Backhouse Solicitors enough for conveyancing. Rob, Meg & Macy were extremely helpful and very quick to respond every time. A great company & great service.

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Backhouse Solicitors Ltd are accredited by

accreditation
accreditation

About this branch

Description

Backhouse Solicitors is a family-owned firm of specialist, problem-solving solicitors based in Chelmsford, Essex. Our experienced team offers expert help and legal advice to clients across Chelmsford, throughout Essex and further afield.

Practice areas

Legal Services for Individuals: Employment Law Buying, Selling or Re-mortgaging your property Preparing your Will Lasting Power of Attorney Probate and Estate Administration Divorce and Family Law Legal Disputes and Litigation Deeds of Trust Legal Services for Business Employment Law and HR services Business contracts and T&Cs Buying, Selling or Restructuring your business Shareholder and Partnership Agreements Buying, Selling or Leasing your business premises Start-up legal advice Debt Recovery Litigation and contract disputes Independent Legal Advice for directors raising finance

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Collective Actions
    • Consumer Credit
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Redundancy
    • Restrictive Covenants
    • Settlement Agreements
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Housing & Property
    • Declarations of trusts
    • Deeds of Gifts
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Alternative Dispute Resolution (ADR)
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Data Protection
    • Debt Recovery
    • Sales and Purchases
    • Setting up a business
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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