Russel + Aitken (Falkirk + Alloa) Ltd

01324 622888

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result. Read more...

Address
Unit 5 The Courtyard
Callendar Business Park
Stirlingshire
FK1 1XR
01324 622888
www.randa-fa.co.uk

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How Russel + Aitken (Falkirk + Alloa) Ltd Compares

Value for money

This firm - 87%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russel + Aitken (Falkirk + Alloa) Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russel + Aitken (Falkirk + Alloa) Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 14%

About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 91%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel + Aitken (Falkirk + Alloa) Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russel + Aitken (Falkirk + Alloa) Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%

No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 1

493rd / 4507

Housing & Property

1st / 3

664th / 4212

Family Law

1st / 7

483rd / 3816

Wills, Trusts & Probate

1st / 4

264th / 3466

Employment

1st / 2

431st / 3058

Crime/ Criminal Defence

1st / 1

282nd / 2084

Money & Tax

1st / 2

349th / 1831

Notary

1st / 3

110th / 710

Driving offences

1st / 1

162nd / 381

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

Excellent

77
Very Good

7
Average

3
Poor

1
Awful

9

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Lesley

June 07, 2025

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Collected on:

Legal Advice

Always a good service and good advice in often difficult circumstances.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 16 June, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Verified review

Brian

June 04, 2025

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Collected on:

Wills and Power of Attorney

The advice and service we received from Kerri was first class. All explanations were delivered clearly and easily understood. All tasks were carried out expeditiously.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 05 June, 2025:

Thank you for taking the time to leave us this review, which has been passed on to Kerri We appreciate the positive feedback and look forward to working with you again.

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Verified review

Jean

June 04, 2025

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Calm from relative chaos.

I previously had my business managed by another firm. Unfortunately, their services were not very professional and they seldom let me know what was happening and matters were a bit messy. Happily, R&A were recommended to me by a financial advisor. From there, things have been handled smoothly, efficiently and effectively, by friendly, polite and likeable people.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 05 June, 2025:

Thank you for taking the time to leave us a review, which has been passed on to Karen. We appreciate the positive feedback and look forward to working with you again.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Linda

May 22, 2025

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Collected on:

Will and Power of Attorney

I attended to have a Will and Power of Attorney prepared the lawyer explained fully what was available to suit my needs, it gave me peace of mind to have this completed.
The lawyer was friendly professional and very knowledgeable, I was grateful for the assistance.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 23 May, 2025:

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us, which has been passed on to the department, and we look forward to working with you again in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Janet

May 22, 2025

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Collected on:

Will

Very friendly and helpful, explained all my options.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 22 May, 2025:

Thank you for your review which we have passed on to the Solicitor and her team. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Verified review

James

May 15, 2025

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Collected on:

Very professional

All business transacted to my satisfaction and with little fuss. Good advice given for specific issues

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 16 May, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Verified review

Paul

May 09, 2025

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Collected on:

Great Service

Got the job done quickly and professionally and will be continuing as a client.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 13 May, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Employment

Verified review

Matter Type:

Redundancy

Andrew

May 06, 2025

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Collected on:

Legal advice for redundancy package

Outstanding service sorted out the paperwork for my voluntary redundancy package would thoroughly recommend to anyone

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 07 May, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Audrey M

April 03, 2025

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Collected on:

Excellent Service for my House Sale

Really happy with the service from start to finish. Communication was first class throughout. Costs were clear from the start. Would definitely use Russel + Aitken again.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 04 April, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Verified review

Allan

April 01, 2025

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Collected on:

Excellent Service.

The service and advice we have received from Russei + Aitken has been nothing short of excellent.
Anyone needing a good Solicitor should contact them right away.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 01 April, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

Mark

April 03, 2025

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Mark

Good value and effective conveyancing - the proof of the pudding is that we are now, within the expected timeframe, living in our new house!

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 04 April, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Andrea

December 13, 2024

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Andrea

All staff very approachable and passed on any relevant information quickly and efficiently. Would not hesitate to engage the services of this law firm again if required

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 19 December, 2024:

Thank you for taking the time to leave a review., which has been passed on to the team. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Kristy

October 01, 2024

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Kristy

Very professional. They kept me up to date on their progress, and explained everything to me as we went along. Highly recommend.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 02 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us, which has been passed on to the department involved. We look forward to working with you again in the future.

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Frances

August 07, 2024

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Frances

All staff friendly, helpful and caring. Excellent communication.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review on 12 August, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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March 12, 2024

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Collected on:

A client

Easy parking and. Helpful staff

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