Rosemary
Collected on:
Shocking service
Worst firm of solicitors I've ever had to deal with. Little to no communication, and slow to act. Takes over a week for anyone to respond to an email. Just shocking.
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Bendall & Sons
01638 712243
We are a small long established firm with a sound reputation for friendly and efficient service, offering a broad range of legal services to clients both local and international, with particular expertise in domestic and commercial conveyancing, family law and wills and probate. Read more...
- Address
- IP28 7DW
- 01638 712243
- www.bendallandsons.co.uk
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Other locations
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Bendall & Sons
have 1 other location
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How Bendall & Sons Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bendall & Sons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bendall & Sons. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Bendall & Sons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bendall & Sons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Bendall & Sons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bendall & Sons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Bendall & Sons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Bendall & Sons.
Matter Type:
Residential Conveyancing
J
Collected on:
House purchase
When we first thought of using Bendall & Sons Solicitors we had worries about their efficiency and also effectiveness. Time was crucial in our case. We approached them and immediately they got to work after presenting to us what they expected of us.
A representative from Bendall & Sons responded to this review on 15 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Bendall & Sons.
Matter Type:
New home purchases and sales
Emma
Collected on:
Amazing Service
Lyn was absolutely spectacular, and helped us get the keys to our house less than 5 weeks after the first viewing!!! We were stunned at how quickly she managed to get us through the process
A representative from Bendall & Sons responded to this review on 30 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Bendall & Sons.
Adrian
Collected on:
Professional and caring,what more do you want?
At a difficult time following my wives passing, the advice and clear instructions was a real bonus.
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Anonymous
Collected on:
Returning client
Many thanks for your help and assistance in this matter.
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Matter Type:
Probate
Anonymous
Collected on:
Helpful
Jamie Green was very helpful to me. It was no trouble to him when I had questions I did not understand
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Matter Type:
Family law
Julie
Collected on:
Fantastic
Anthony and Jane are absolutely fantastic overall. Extremely helpful and knowledgeable in all areas. Extremely happy with their work, would definitely use them again.
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Anonymous
Collected on:
Excellent
My son and I have used Bendall & Sons in the past for both business debt collection and for conveyancing (both sale & purchase). We have always had good, professional, and pleasant dealings with all people at the company.
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Matter Type:
Wills
Anonymous
Collected on:
Pleasure to deal with
Both Rachel Smith and Tina Younger were a pleasure to liaise with and between them they make a 'crack team'! Both very professional, knowledgeable and efficient, and their cheerful attitude helped to make the whole Will process much pleasanter. I would readily recommend them, and Bendall & Sons in general.
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Jean
Collected on:
Excellent
Thank you for your great service, Jackie and team.
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Reviews collected from
Matter Type:
Residential Conveyancing
Harry
Collected on:
Harry
Excellent from start to finish
Lyn Stonebrook was great and explained things in plain English when I couldn't understand some of the technical terms
Also the reception staff I dealt with were very friendly and helpful
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Nicola
Collected on:
Nicola
Recently used for conveyancing. Staff were efficient and really good at communicating. I highly recommend their services.
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Roger
Collected on:
Roger
Family solicitors. First time using the company. Friendly and efficient.
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Stuart
Collected on:
Stuart
Highly recommended
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Colin
Collected on:
Colin
Sad time due to lose of a love ones however put at ease over legal matters by very professional employees. Prompt and polite.
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Bendall & Sons are accredited by
About this branch
Description
We are a small long established firm with a sound reputation for friendly and efficient service, off ering a broad range of legal services to clients both local and international, with particular expertise in domestic and commercial conveyancing, family law, and wills and probate. We are based in West Suffolk, with offices in the historic market towns of Newmarket and Mildenhall. The service we offer is a personal one with mature, approachable, fully qualified staff who are happy to deal with matters in whichever way you prefer – in person, by phone, letter or email. We understand that using a lawyer can sometimes be daunting so we endeavour to use plain English and avoid jargon where possible. Please see our list of services. Some of our services can be dealt with on a fixed fee basis, such as straightforward wills, uncontested divorces, lasting power of attorney, conveyancing and debt collection letters. We also offer a low cost fixed fee first half hour consultation. The list of services is not exhaustive so, if the matter which interests you is not included, please contact us anyway as we have a wide experience of the law. We have client private parking at Mildenhall and public parking within very easy walking distance of our Newmarket office. Both offices have ground floor interview rooms and home or hospital visits can be arranged, where necessary. Phone us for an appointment or if you would like a quotation Please Click Here , alternatively complete our online Enquiry Form and a member of staff will get back to you.
Regulated by
Legal services
Personal areas of law
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Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Employment - business