Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Probate
Jane
Collected on:
Probate and Wills
Professional service and retaining to do conveyancing
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Burnett Barker Solicitors Limited
01284 701131
Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees. Read more...
- Address
- IP33 1NX
- 01284 701131
- www.burnettbarker.co.uk
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Available lawyers at Burnett Barker Solicitors Limited
How Burnett Barker Solicitors Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Burnett Barker Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burnett Barker Solicitors Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Burnett Barker Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Burnett Barker Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Susan
Collected on:
Sale of my late parents property
The conveyancing team handled the sale of the property in a professional and respectful manner. Katy was able to deal with the majority of the buyers solicitors enquiries on our behalf as we were Executors and could not have known the answers, making the process less stressful.
I would be happy to use Burnett Barker in the future and would recommend them to others.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Probate
Margaret
Collected on:
Probate Application
Most helpful. This Probate Application was done quickly and efficiently and I would highly recommend this Solicitor - Henrietta Brett is so easy to deal with.
A representative from Burnett Barker Solicitors Limited responded to this review on 19 May, 2025:
Thank you for your kind words, Margaret. We're glad Henrietta provided efficient and helpful service—your recommendation means a lot.
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Matter Type:
Litigation Law
Rocco
Collected on:
PAUL HERBERT - YOU NEED LOOK NO FURTHER FOR A SOLICITOR
Hi all,
Im compelled to put pen to paper regarding my experience with Burnett Barker.
I have been so impressed with ALL members of the team that I have been in contact with, Receptionist, Hattie and Paul.
A real credit to the industry, exceptional, professional service from word go,
many other practices could learn a huge amount form the way Burnett Barker approach their clients and conduct business, they clearly have some of the BEST people working for them.
I arranged a 1 hr telephone consultation with Mr Paul Herbert regarding a
Litigation matter.
Paul showed, understanding, empathy, approachability with exceptional standard and knowledge, Paul then went on to explain options & the process involved in very clear language.
I can not thank you enough. An extremely satisfied client.
LOOK NO FURTHER FOR A SOLICITOR - PAUL HERBERT OF BURNETT BARKER.
Rocco Sciaraffa.
A representative from Burnett Barker Solicitors Limited responded to this review on 19 May, 2025:
Thank you, Rocco, for your wonderful feedback. We’re thrilled Paul, Hattie, and the entire team provided exceptional, professional, and supportive service. Your kind words mean a lot to us!
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Paul
Collected on:
Professional Service
My case was handled with professional service. I was kept informed throughout. Would use Melanie again if needed.
A representative from Burnett Barker Solicitors Limited responded to this review on 16 May, 2025:
Thank you for your feedback, Paul. We’re pleased Melanie provided professional service and kept you informed. We look forward to assisting you again if needed.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Residential Conveyancing
Trevor
Collected on:
House sale and purchase
The only negative was how difficult it was to contact by phone. Always went to an answerphone. Otherwise, pretty good.
A representative from Burnett Barker Solicitors Limited responded to this review on 15 May, 2025:
Thank you for your feedback, Trevor. We’re glad you were satisfied overall and appreciate your note about phone access—we’ll work on improving that.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Kerry
Collected on:
Good experience
I had a friendly and approachable experience, very informative but kept the communication to a minimum which keeps the cost down but also quick to answer any queries I had sent by email.
A representative from Burnett Barker Solicitors Limited responded to this review on 06 May, 2025:
Hi Kerry. Thank you for your feedback! We’re so glad to hear that your experience was friendly, informative, and cost-effective. We strive to provide efficient communication while keeping things straightforward, and we’re happy that we could meet your expectations. If you have any further questions in the future, don’t hesitate to reach out!
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Rachel
Collected on:
Divorce and financial order
Joanne was very helpful and explained everything in an easy to understand way. I appreciated her objective support at a difficult time. Laura was helpful and prompt with any queries I had. Thank you both.
A representative from Burnett Barker Solicitors Limited responded to this review on 06 May, 2025:
Thank you for your kind feedback, Rachel. We’re so glad to hear that Joanne was able to provide clear and supportive guidance during a difficult time, and that Laura was quick and helpful with any queries you had. We truly appreciate your trust in us.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Anonymous
Collected on:
Updating my Will
Thoroughly professional and super helpful. All achieved without any hiccups. Thank you.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Karen
Collected on:
Advice and preparing Will
From start to finish I found Burnett Barker solicitors and Henrietta Brett very professional, yet friendly and approachable. Henrietta advised me about preparing my Will in an easy to understand and straightforward manner, giving sensible and honest legal advice. I felt comfortable asking questions. It was a smooth and painless process and I was kept fully informed of each stage as the Will progressed. I was advised of the cost from the outset. I would definitely use Burnett Barker again and have no hesitation in recommending them.
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Reviews collected from
Michael
Collected on:
Michael
Waste of time - go elsewhere. They quoted me for some urgent work I needed which I accepted. They then ignored me for over a week and finally after multiple chasers and emails I got hold of them and they said they could no longer help because they're at capacity. What a waste of time.
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Clarice
Collected on:
Clarice
Very helpful team especially Karen and Katy. Well recommended.
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Jonathan
Collected on:
Jonathan
I submitted a request on their website and no one came back to me. Another company did and I went with them.
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David
Collected on:
David
Cannot recommend the wills and probate team highly enough, looked after my elderly mother and reasonably priced compared to others in the town.
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Billy
Collected on:
Billy
Used Burnett Barker for my sale and purchase and Miranda was exceptional. Always kept me up to date and was very friendly and helpful. Her assistants Jane and Viv were also very helpful when Miranda wasn’t available. Couldn’t fault the service.
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Burnett Barker Solicitors Limited are accredited by
About this branch
Description
We provide expert practical legal advice in straightforward language. We have been doing so from our town centre offices in Bury St Edmunds since 1979, and many of our clients and their families use us time and again for their legal matters. Our team of lawyers includes members of The Law Society, The Chartered Institute of Legal Executives and The Council for Licensed Conveyancers, Conveyancing Quality Scheme, Resolution, and The Society of Trust and Estate Practitioners. Between them, they have many decades of experience and are supported by a large, dedicated team.
Regulated by
Legal services
Personal areas of law
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Consumer
- Consumer Disputes
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Employment
- Redundancy
- Senior Executives
- Settlement Agreements
- UK Employment Laws
- Unfair Dismissal Claims
-
Family Law
- Change of name
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of Way and Rights to Light
- Service Charge Disputes
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Trusts
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Landlord and tenant
- Rights of way issues
-
Company & Commercial
- Alternative Dispute Resolution (ADR)
- Commercial Litigation Matters
- Contractual Disputes
- Debt Recovery
- Employment - business
- Partnership and LLP law
- Shareholder and Partnership Disputes
- Small businesses
- Statutory Demands
- Summary Judgment