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Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Burnett Barker Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burnett Barker Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Burnett Barker Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Burnett Barker Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Paul
Collected on:
My case was handled with professional service. I was kept informed throughout. Would use Melanie again if needed.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Residential Conveyancing
Trevor
Collected on:
The only negative was how difficult it was to contact by phone. Always went to an answerphone. Otherwise, pretty good.
A representative from Burnett Barker Solicitors Limited responded to this review on 15 May, 2025:
Thank you for your feedback, Trevor. We’re glad you were satisfied overall and appreciate your note about phone access—we’ll work on improving that.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Kerry
Collected on:
I had a friendly and approachable experience, very informative but kept the communication to a minimum which keeps the cost down but also quick to answer any queries I had sent by email.
A representative from Burnett Barker Solicitors Limited responded to this review on 06 May, 2025:
Hi Kerry. Thank you for your feedback! We’re so glad to hear that your experience was friendly, informative, and cost-effective. We strive to provide efficient communication while keeping things straightforward, and we’re happy that we could meet your expectations. If you have any further questions in the future, don’t hesitate to reach out!
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Rachel
Collected on:
Joanne was very helpful and explained everything in an easy to understand way. I appreciated her objective support at a difficult time. Laura was helpful and prompt with any queries I had. Thank you both.
A representative from Burnett Barker Solicitors Limited responded to this review on 06 May, 2025:
Thank you for your kind feedback, Rachel. We’re so glad to hear that Joanne was able to provide clear and supportive guidance during a difficult time, and that Laura was quick and helpful with any queries you had. We truly appreciate your trust in us.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Anonymous
Collected on:
Thoroughly professional and super helpful. All achieved without any hiccups. Thank you.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Karen
Collected on:
From start to finish I found Burnett Barker solicitors and Henrietta Brett very professional, yet friendly and approachable. Henrietta advised me about preparing my Will in an easy to understand and straightforward manner, giving sensible and honest legal advice. I felt comfortable asking questions. It was a smooth and painless process and I was kept fully informed of each stage as the Will progressed. I was advised of the cost from the outset. I would definitely use Burnett Barker again and have no hesitation in recommending them.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Sharon
Collected on:
I have used Burnett Barker previously to update an older Will so used them again after the death of my husband. Henrietta Brett provided me with information which was very helpful in preparing my new Will. The Will was prepared and I was very happy with it. It was a very easy process and was completed quickly. Excellent advice and service.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Residential Conveyancing
Claire
Collected on:
Under the circumstances of a very tricky transaction, the Solicitor, Rania Clarke and her assistant Dee Cronin gave us an excellent service. Would highly recommend. Certainly would use them in the future.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Yvette
Collected on:
Mr Herbert assisted me with an issue involving my property.
Guidance and support provided to an exceptional standard and delivered with empathy and understanding.
I highly recommend.
A representative from Burnett Barker Solicitors Limited responded to this review on 14 February, 2025:
Thank you for your kind review, Yvette. We're so pleased to hear that Paul provided you with exceptional guidance and support. Delivering a service with empathy and understanding is something we truly value. We appreciate your recommendation and are always here to help if you need anything in the future.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Residential Conveyancing
Nick
Collected on:
Having obtained a fixed fee quote, I instructed Burnett Barker to assist in the sale of my parents' former home, as Executor of my late mother's estate. Demonstrably professional, knowledgeable and approachable. The matter was concluded in a timely and responsive manner within the quoted amount, and with no shortcomings. I received clear, honest and practical communications throughout. Thank you and well done to all concerned.
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Clarice
Collected on:
Very helpful team especially Karen and Katy. Well recommended.
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Jonathan
Collected on:
I submitted a request on their website and no one came back to me. Another company did and I went with them.
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David
Collected on:
Cannot recommend the wills and probate team highly enough, looked after my elderly mother and reasonably priced compared to others in the town.
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Billy
Collected on:
Used Burnett Barker for my sale and purchase and Miranda was exceptional. Always kept me up to date and was very friendly and helpful. Her assistants Jane and Viv were also very helpful when Miranda wasn’t available. Couldn’t fault the service.
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Matter Type:
Residential Conveyancing
Deserthedgehog
Collected on:
Recently moved house and Rania and dee were brilliant. Nothing was to much trouble,from asking help to fill in forms to queries we had about absolutely anything.
Would definitely recommend this solicitor if you want things to go smoothly
A representative from Burnett Barker Solicitors Limited responded to this review on 14 October, 2024:
Thank you for your review and feedback. We're delighted that you were happy with the service you received from Rania and Dee. We'd be very pleased to help again in the future, should a need arise.
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We provide expert practical legal advice in straightforward language. We have been doing so from our town centre offices in Bury St Edmunds since 1979, and many of our clients and their families use us time and again for their legal matters. Our team of lawyers includes members of The Law Society, The Chartered Institute of Legal Executives and The Council for Licensed Conveyancers, Conveyancing Quality Scheme, Resolution, and The Society of Trust and Estate Practitioners. Between them, they have many decades of experience and are supported by a large, dedicated team.
