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Burnett Barker Solicitors is a well-established local Bury St Edmunds firm, providing affordable expert legal advice in straightforward language since 1979. Our specialist lawyers and support staff offer a wide range of legal services on personal and business matters. We offer initial legal advice for a low-cost fixed fee, free consultations in some areas of law, and special fee arrangements. When you appoint us, you will find that we are upfront and honest about the options available, our progress and our fees. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Burnett Barker Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burnett Barker Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Burnett Barker Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Burnett Barker Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Burnett Barker Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Burnett Barker Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Anonymous
Collected on:
I needed advice on what to do concerning a building controlley issue. Mr Herbert was very helpful and covered all options open to me.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Anonymous
Collected on:
A few years ago Mr. Robin Burnett helped me with the legal affairs of my sister and I was so very grateful. I am also very grateful to Mrs P Ivory for her guidance and help regarding my Will. I wish her well in her retirement, certainly earned!
A representative from Burnett Barker Solicitors Limited responded to this review on 25 July, 2025:
Thank you for your kind words. We're so pleased that Robin was able to assist you previously, and that Priscilla provided the support you needed more recently. We will certainly pass on your well wishes to her as she enjoys a well-earned retirement. Best regards, Burnett Barker Solicitors
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Residential Conveyancing
Daniel
Collected on:
I was referred to Burnett Barker by my financial advisor when I decided to purchase my house. My solicitor, Miranda and her assistant Heidi made it a very quick, smooth process and kept me up to date with where we were and what was needed from me from day one. I'm really happy with the service they provided.
A representative from Burnett Barker Solicitors Limited responded to this review on 25 July, 2025:
Dear Daniel, Thank you for your kind feedback. We're pleased to hear that Miranda and Heidi made the process smooth and efficient for you. It was a pleasure assisting with your house purchase. Best regards, Burnett Barker Solicitors
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Legal Power of Attorney
Howard
Collected on:
Practical, sensible advice. Efficient use of time at all appointments. Highly recommend.
A representative from Burnett Barker Solicitors Limited responded to this review on 21 July, 2025:
Thank you, Howard, for your positive feedback on our Wills service. We're glad to hear you found the advice practical and the appointments efficient. Your recommendation is much appreciated.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Sharon
Collected on:
I have used Burnett Barker previously to update an older Will so used them again after the death of my husband. Henrietta provided me with information which was very helpful in preparing my new Will. The Will was prepared and I was very happy with it. It was a very easy process and was completed quickly. Excellent advice and service.
A representative from Burnett Barker Solicitors Limited responded to this review on 18 July, 2025:
Thank you so much, Sharon. We’re glad Henrietta could provide helpful information and make updating your Will a smooth and quick process during a difficult time. Your kind words about our advice and service mean a lot to us.
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Matter Type:
Residential Conveyancing
Paul
Collected on:
Great people to do business with. We used them for a house sale, never had to chase them up. Communication was clear and helpful. It was the smoothest property transaction I’ve done.
Would thoroughly recommend.
A representative from Burnett Barker Solicitors Limited responded to this review on 07 July, 2025:
Thank you for your kind feedback, Paul. We're glad we made your property transaction smooth and stress-free. Your recommendation means a lot!
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Wills
Anonymous
Collected on:
Great service. Staff very helpful from front desk, secretary, to solicitor. All work done by specified time. Reasonably priced for straightforward Will. I would highly recommend Burnett Barker Solicitors.
A representative from Burnett Barker Solicitors Limited responded to this review on 04 July, 2025:
Thank you for your kind words and recommendation. We’re delighted to hear you had a positive experience with our team throughout your Will process. It’s great to know everything was completed to your satisfaction and on time. Best regards, Burnett Barker Solicitors
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Probate
Jane
Collected on:
Professional service and retaining to do conveyancing
A representative from Burnett Barker Solicitors Limited responded to this review on 09 June, 2025:
Hi Jane. Thank you for your feedback. We’re glad to hear you were satisfied with our professional service and have chosen to retain us for your conveyancing needs. We look forward to assisting you throughout the process and are here to support you every step of the way.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Susan
Collected on:
The conveyancing team handled the sale of the property in a professional and respectful manner. Katy was able to deal with the majority of the buyers solicitors enquiries on our behalf as we were Executors and could not have known the answers, making the process less stressful.
I would be happy to use Burnett Barker in the future and would recommend them to others.
A representative from Burnett Barker Solicitors Limited responded to this review on 02 June, 2025:
Thank you for your thoughtful feedback, Susan. We're pleased to hear that Katy and the conveyancing team handled your property sale professionally and made the process less stressful for you as Executors. Your recommendation means a lot, and we’d be happy to assist you again in the future.
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Verified review
This review has been left by a verified client who used Burnett Barker Solicitors Limited.
Matter Type:
Probate
Margaret
Collected on:
Most helpful. This Probate Application was done quickly and efficiently and I would highly recommend this Solicitor - Henrietta Brett is so easy to deal with.
A representative from Burnett Barker Solicitors Limited responded to this review on 19 May, 2025:
Thank you for your kind words, Margaret. We're glad Henrietta provided efficient and helpful service—your recommendation means a lot.
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S
Collected on:
First time I have had to use Solicitors other than buying a house. They where the only ones not fully booked after covid times. More interested in making money out of a vulnerable person after relationship breakup. Forever having to repeat the whole situation again every time i contacted them despite them having a file with everything they need there. Very draining to deal with. Got charged for just making an enquirys over the phone. Very cold people to deal with and trying to get help whilst dealing with many other things felt like receiving a fine whilst asking for help rather than feeling like I am using a service and have options to chose from. They like to spin you in circles and keep charging for ridiculous things like taking notes when they clearly have not got time to look at a persons file. Had enough after I had got past the worst of it and realised what they where doing complained and ditched them. Wish I could claim back all the wasted time and money spent there. Better spent on my son.
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Michael
Collected on:
Waste of time - go elsewhere. They quoted me for some urgent work I needed which I accepted. They then ignored me for over a week and finally after multiple chasers and emails I got hold of them and they said they could no longer help because they're at capacity. What a waste of time.
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Clarice
Collected on:
Very helpful team especially Karen and Katy. Well recommended.
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David
Collected on:
Cannot recommend the wills and probate team highly enough, looked after my elderly mother and reasonably priced compared to others in the town.
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Billy
Collected on:
Used Burnett Barker for my sale and purchase and Miranda was exceptional. Always kept me up to date and was very friendly and helpful. Her assistants Jane and Viv were also very helpful when Miranda wasn’t available. Couldn’t fault the service.
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We provide expert practical legal advice in straightforward language. We have been doing so from our town centre offices in Bury St Edmunds since 1979, and many of our clients and their families use us time and again for their legal matters. Our team of lawyers includes members of The Law Society, The Chartered Institute of Legal Executives and The Council for Licensed Conveyancers, Conveyancing Quality Scheme, Resolution, and The Society of Trust and Estate Practitioners. Between them, they have many decades of experience and are supported by a large, dedicated team.
