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How Fairstep Solicitors Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fairstep Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fairstep Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fairstep Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fairstep Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    418
  • Very Good

    44
  • Average

    11
  • Poor

    2
  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ian,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Ian,

June 05, 2025

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Collected on:

Very proficient

Good information flow, kept well informed. Completion done as requested.

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Cyner,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Cyner,

June 03, 2025

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Very efficient and straightforward

Fairstep solicitors deals with my remortgaging in a very efficient and straightforward way. Communications are clear and answers to my questions are quick.

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Anonymous,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Anonymous,

June 03, 2025

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Collected on:

Remortgage

The remortgage went through but was extremely stressful within the last week and I received unexpected charges

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Janet,

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This review has been left by a verified client who used Fairstep Solicitors Limited.

Janet,

May 25, 2025

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Making a will

One of those jobs that you put off? Fairstep made this so easy and quick to do. The team and lovely friendly and knowledgable, I would recommend them in a heartbeat.

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Amanda,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Amanda,

May 22, 2025

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Suttie

We wee very happy with the service.

We have used them for a number of property transactions - the fact that we coming back to them says it all!

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Malcolm,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Malcolm,

May 21, 2025

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Reputable company

I have used fairsteps for years and they have always served me well. No complaints 👌

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Jane,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Jane,

May 13, 2025

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Collected on:

Probate

Excellent and professional service was given in this matter.

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Heather

Matter Type:

Residential Conveyancing

Heather

May 10, 2025

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Brilliant service again

I have just completed the sale of my property using the services of Georgina Hawkes at Fairstep Solicitors. This was the 2nd time as I received brilliant service from Georgina when I bought my property.
I have to say the selling process this time was much longer than expected. We met with unexplained delays that were nothing to do with Georgina or myself but she showed great patience and remained extremely professional.
I can not fault her or her company and would not hesitate to use her services again. Highly recommended.

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Luke,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Luke,

May 09, 2025

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Collected on:

Solid service

Happy with the service provided. The team were helpful and available.

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James,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

James,

May 08, 2025

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Collected on:

Re-Mortgage

The team was friendly and helpful and complete remortgage on time. But was disappointed when they charged us more than the quote saying more work was required when it was just a standard remortgage I do not believe we should of been charged more than the quote received when it is a remortgage and do not understand how it could create more work when completion date was not very urgent! Also at no point was this commuicated about price increase until they sent us a invoice which for me is not very professional ! We did work something out but still very unhappy with how this played out and the extra cost for us.

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Reviews collected from

David

David

May 02, 2025

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David

I’ve used many solicitors over the years and found them to be very frustrating, unhelpful and slow but Fairstep always responded quickly and no question was asked stupid question with these. Highly recommended

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Louise

Louise

April 29, 2025

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Louise

Great communication throughout and made everything very easy and stress-free. Highly recommended.

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Ian

Ian

March 12, 2025

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Ian

Before selling my property, I had no idea what I was doing - now it's sold, I still have no clue but it hasnt mattered once because I feel like I've just been taken care of from start to finish, whilst the team have just smoothly sorted everything to a professional standard. Thanks very much to Leia and Gemma for being such terrific solicitors.

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Chris

Chris

February 10, 2025

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Chris

Met our needs in a professional and knowledgeable way

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Samuele

Samuele

January 24, 2025

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Samuele

A friend recommended me Fairstep. They helped me with my flat purchase in London. They were amazing

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Fairstep Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

Fairstep Solicitors are based in Felixstowe, Suffolk and we offer a variety of services to both individuals and businesses. We specialise in all areas of property work and also private client work including wills, probate, powers of attorney and Court of Protection advice.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Settlement Agreements
  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Sales and Purchases
    • Setting up a business
    • Shareholder Agreements
    • Small businesses
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