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How Hay & Kilner LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hay & Kilner LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hay & Kilner LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 9%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hay & Kilner LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hay & Kilner LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hay & Kilner LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    249
  • Very Good

    5
  • Average

    1
  • Poor

    0
  • Awful

    17

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Anonymous

May 28, 2025

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Collected on:

Probate - Complex

Hay & Kilner have provided excellent service during a very complicated probate resolution. I could not have asked for a better team, led by Tom Bridge.

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Anonymous

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Anonymous

May 27, 2025

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Collected on:

My Will

Tom listened to what I wanted my will, was happy to make amendments to wording based on my needs and opinions, but make sure everything was right legally so my Will was robust. I was kept up to date the entire time and Tom was very friendly and down-to-Earth. He was very patient with me when filling out things on paper and explained it all to me. Thank you to Tom's trainee Anna too.

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Stephanie

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Children

Stephanie

May 25, 2025

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Collected on:

Outstanding!

I am absolutely thrilled with the service I received from my Kayleigh. From start to finish, her communication was amazing, ensuring I always understood what was happening. Kayleigh’s incredible expertise shone through in every decision, and her strategy was nothing short of amazing, ultimately securing the best outcome I could have possibly asked for. The support Kayleigh provided was outstanding, making a challenging time much easier, and her efficiency was truly incredible. I felt genuinely cared for and expertly represented. A five-star experience all around!
Highly, highly recommend!

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Keith Blake

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Keith Blake

May 22, 2025

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My Case

I found Bethany to be both friendly and extremely professional during her representation of myself.

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Emma

Matter Type:

Litigation - Property litigation claims

Emma

May 16, 2025

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Collected on:

Excellent service

H&K helped me navigate getting a rogue tenant out of my house with great skill, honesty and compassion.

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Melissa Davis-Robinson

Matter Type:

Residential Conveyancing

Melissa Davis-Robinson

May 13, 2025

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Fantastic conveyancing solicitor.

Sophie Miller was an absolute credit to Hay and Kilner. She was professional, knowledgeable and so helpful throughout our remortgage process.
Sophie was efficient and fast at responding and I couldn’t recommend her enough.

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Tom

Matter Type:

Residential Conveyancing

Tom

May 12, 2025

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Collected on:

Excellent from start to finish - a standout professional.

Sophie Miller acted on our behalf in relation to the purchase of our new property - Sophie was nothing short of excellent from start to finish. She was professional, efficient and incredibly responsive to our queries. Sophie kept us updated throughout the process, no matter how small the update and pushed the chain where appropriate and really led on the transaction. We felt incredibly confident in Sophie - an absolute standout professional in her field, and we cannot recommend her more highly. Thank you again for all your hard-work, which is greatly appreciated!

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Anonymous

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Anonymous

April 30, 2025

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Collected on:

Wills and Lasting Powers of Attorney

Having previously used Hay & Kilner, we approached them regarding updating our Wills and obtaining Lasting Powers of Attorney. It was a pleasure to meet Tom Bridge. He was excellent in explaining all legal aspects of both changing our Wills and LPAs. A competent lawyer in his field who gives confidence and reassurance to his clients.

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Madeline Walker

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Residential Conveyancing

Madeline Walker

April 12, 2025

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Collected on:

Complicated house sale and purchase

I have been a private client with Hay and Kilner for nearly 25 years and bought 3 houses with their help . The most recent purchase was a but more challenging and Lynn Liddle was exceptional ! Lynn was very helpful and polite and she really went above and beyond to get us over the line with our sale and purchase . Lynn is very capable and her calm professional attitude was second to none . I would not hesitate to recommend Lynn and Hay and Kilner .

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Billy

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Billy

April 06, 2025

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Collected on:

Drafting of new will

Really pleased with the service giving by Emma Pringle from start to finish.
Would definitely recommend.

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Reviews collected from

Billy

Matter Type:

Wills

Billy

April 06, 2025

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Collected on:

Billy

I got a new will drafted and went smoothly from start to finish.
I was dealt with by Emma Pringle who was a pleasure to deal with.

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Richard

Richard

March 21, 2025

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Richard

Thoroughly professional, friendly and approachable staff. Everything was explained clearly, questions answered, queries clarified. It was our first meeting at their new premises and the only issue for us was finding convenient parking!!

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steve

steve

March 11, 2025

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steve

Responsive, professional, pragmatic and good value for money!!

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Sheila

Matter Type:

Family law

Sheila

May 16, 2024

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Collected on:

Sheila

The help that Hay & Kilmer gave to us when we were fighting a Court case was absolutely invaluable., in particular I would like to give thanks to Louisa Beresford, who guided us through what was a very difficult time. Her commitment and integrity were absolutely second to none!
We won the case hands down but we could not have done it with her legal expertise and guidance.
I can unreservedly recommend this Firm!!

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Daniel

Matter Type:

Clinical Negligence

Daniel

March 29, 2024

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Collected on:

Daniel

Excellent. I felt completely supported by the team. They work very hard for the client. My settlement was life changing.

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About this branch

Description

We know that choosing a lawyer isn’t an easy decision. As well as excellent legal advice, you need a lawyer who will put you first One who will take the time to listen, offer practical solutions, build a rapport with you and communicate clearly so you know exactly what is going on every step of the way. At Hay & Kilner, we know it’s all about you. So whether you are looking for support for your business or your individual needs, we look forward to building a successful, supportive and enduring relationship with you.

Practice areas

• Commercial Contracts • Commercial Litigation & Dispute Resolution • Commercial Property • Commercial Property Disputes • Construction & Engineering • Corporate • Data Protection • Employment & HR • Information Technology & Software • Intellectual Property • Professional Negligence • Restructuring & Insolvency • Agriculture & Rural • Children • Clinical Negligence • Criminal Defence • Digital Assets & Cryptocurrencies • Divorce & Family • Inheritance Disputes • Residential Conveyancing • Wills, Trusts & Estates

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Dangerous driving
    • Death By Careless Driving
    • Death by dangerous driving
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Mobile phone offences
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Speeding offences
  • Education
    • Education
  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Housing disputes
    • Investment and buy to let properties
    • Landlord and Tenant
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Right of Way and Rights to Light
    • Transfers of equity
  • Money & Tax
    • Debt and Bankruptcy
    • Insolvency and bankruptcy
    • Trusts
  • Personal Injury
    • Personal Injury Law
  • Professional Negligence
    • Professional Negligence
  • Welfare & Benefits
    • Mental Health - Court of protection
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Mergers and Acquisitions
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • In-house training
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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