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How Richard Reed Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Richard Reed Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Richard Reed Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 7%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Richard Reed Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Richard Reed Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Richard Reed Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    520
  • Very Good

    39
  • Average

    4
  • Poor

    3
  • Awful

    17

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Karen

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Karen

April 17, 2025

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very friendly and professional at all times

I dealt with Kat very friendly no issues at all very informative and professional

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Mia

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This review has been left by a verified client who used Richard Reed Ltd.

Mia

April 16, 2025

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Quick & Effecient

Kat helped with a settlement agreement and explained everything thoroughly. She was quick in helping and made the process very smooth.

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Belinda

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This review has been left by a verified client who used Richard Reed Ltd.

Belinda

April 16, 2025

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Help to buy loan redemption

I would like to thank abbey and Sharon also who had input in my case. All were very helpful and made the process easy .

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Darren

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Housing Disrepair

Darren

April 15, 2025

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A first class professional service.

Section 8 notice served on tenant , now have my property back!

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Lisa

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Employment Law

Lisa

April 15, 2025

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Employment Agreement

A high quality service from the start. Responsive and helpful with great advice given.

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Victoria Brown

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Wills

Victoria Brown

April 10, 2025

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Power of attorney

Jonny was a fantastic help supporting both myself and my mam through a complicated process in an easy to understand way. I can’t thank him enough.

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Anonymous

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Discrimination at Work

Anonymous

April 09, 2025

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Personable No Nonsense Legal Advise

Expertise and invaluable Legal Advise every time, easy to understand.

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Kayleigh B

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Residential Conveyancing

Kayleigh B

April 08, 2025

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Selling and purchasing a property

I was recommended Steven Douglas to sell my property and I also used his to purchase one. He took care of everything, was very easy to talk to and nothing was to much effort. Margaret is his PA and she is also lovely. I would recommend them.

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Ryan

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Redundancy

Ryan

April 08, 2025

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Simple, easy to understand and efficient

Kat was great, she clearly explained everything to me regarding my settlement agreement and answered all my questions, she kept me updated throughout the entire process and ensured all my needs were covered, can't recommend highly enough!

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Anonymous

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Employment Law

Anonymous

April 04, 2025

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Highly recommend this solicitor services

I would like to express my gratitude to this firm and Kat Moody for her professionalism and attention to detail. While working on my case, she and her team were very friendly and approachable. They have provided clear and timely responses to all of my enquiries and resolved the issues in my favour.
I highly recommend Kat and her team and would reach out to them again in the future.

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Reviews collected from

Drewcorleone

Drewcorleone

February 27, 2025

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Drewcorleone

Review of Services

I am writing to share my experience with Richard Reed, which I found to be unsatisfactory due to several factors that significantly impacted the overall process.

The duration of the transaction was prolonged, primarily attributed to what I can only describe as a lackluster approach from the team. Communication was poor, particularly in navigating the complexities of working with a young, first-time buyer. This lack of support was disappointing, especially given the importance of empathy and understanding in such situations.

Throughout the process, I felt that there was a noticeable absence of compassion or empathy, which are essential qualities in customer service. Instead, I encountered numerous excuses that shifted blame away from the team, rather than taking responsibility for the delays and frustrations experienced.

Additionally, I found the handling of my concerns to be unprofessional. When I expressed my frustration, the response was to threaten to terminate our conversation, rather than addressing the issues at hand. This reaction seemed disproportionate and indicative of a thin-skinned approach, which is surprising for a team in this industry.

Given my experience, I would advise potential clients to reconsider using Richard Reed. The lack of effective communication, empathy, and professionalism in handling customer concerns has left me with little confidence in their services.

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Lori

Matter Type:

Residential Conveyancing

Lori

February 14, 2025

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Lori

As a first time buyer, it can feel quite daunting when the house buying process starts. Nicola and Joanne have been nothing but fantastic. They made the buying process so hassle free and their communication was excellent - cannot fault them one bit!

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Brian

Matter Type:

Residential Conveyancing

Brian

February 06, 2025

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Brian

Best solicitors in Sunderland

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Veronica

Matter Type:

Commercial Law

Veronica

January 30, 2025

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Veronica

Very professional and efficient service.

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Natty

Matter Type:

Residential Conveyancing

Natty

January 13, 2025

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Natty

Need it urgent doc verified.
Excellent service and the same day as I need it! No waiting time, thank you!!!

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Richard Reed Ltd are accredited by

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About this branch

Description

As a well-known and reputable law firm in Sunderland, Richard Reed Solicitors is recognised throughout Wearside and right across the North East for our dedication to the outstanding provision of legal services to both individual and commercial clients. We have a long and well-respected history, with Richard Reed himself establishing the business back in 1948. We are very proud of our heritage and it’s close to our hearts in everything we do. We have come a long way since 1948 and the firm has gone from strength to strength, year after year.

Practice areas

For You: Family Law Wills, Trusts & Probate Personal Disputes Residential Property Employment Law For Your Business: Corporate & Commercial Commercial Property Dispute Resolution Employment Law & HR

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Notary
    • Notary
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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