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How Richard Reed Ltd Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Richard Reed Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Richard Reed Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 6%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Richard Reed Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Richard Reed Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Richard Reed Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    552
  • Very Good

    45
  • Average

    4
  • Poor

    3
  • Awful

    17

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kelly

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Residential Conveyancing

Kelly

July 31, 2025

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Collected on:

First time buyer

Couldnt fault them in any way. From the start they were there at hand any time to answer any questions. The sale wasn't the easiest but they were there all the way through offering support.

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Anonymous

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Residential Conveyancing

Anonymous

July 30, 2025

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Collected on:

Very informative

Kept me up-to-date with everything going on and easy to get a hold of. Communication at times wasn’t its best unless I had to chase but other than that they were very good at what they do.

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Deborah Parkin

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Employment Law

Deborah Parkin

July 29, 2025

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Employment

Excellent service thorough service throughout. Everything fully explained and very good advice given. Very pleasant and friendly through a very difficult time

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Lee

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Residential Conveyancing

Lee

July 29, 2025

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Great service

We had a great service from start to finish many thanks to Steven and Margaret

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Philly

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Disputed Probate

Philly

July 28, 2025

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Mothers estate

Very hard and frustrating for all but what a fabulous team they are.

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Brian

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Lasting power of attorney

Brian

July 25, 2025

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Legal Power of Attorney

Annaliese Barber has been excellent with us. Professional efficient and friendly. My Wife and I could not have asked for more.

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Anonymous

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Settlement Agreements

Anonymous

July 24, 2025

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Professional, friendly service

I was supported through an employment process by Kat and found her to be very professional, friendly and easy to communicate with. Combined with her knowledge and expertise this made for an excellent experience overall. Would not hesitate to use again and fully recommend Kat.

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Nancy

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Settlement Agreements

Nancy

July 22, 2025

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HR settlement agreement review

Professional and efficient service from all. Quick and informative responses by email. Quick appointments. Detailed explanation of the document under review.

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Nichola

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Settlement Agreements

Nichola

July 19, 2025

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Professional Service

What a lovely experience, I had my appointment with Kat and she was absolutely lovely, was made to feel at ease instantly. Very professional service but also very personal and I felt completely understood. Also the lady on reception was so lovely, helpful & friendly. Would absolutely recommend.

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Joanne

Verified review

This review has been left by a verified client who used Richard Reed Ltd.

Matter Type:

Property Disputes

Joanne

July 10, 2025

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Tenant evicted with ease

Phil was on the ball and contacting me rather than me chasing him which is the usual case with solicitors. Highly recommend

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Reviews collected from

John

Matter Type:

Residential Conveyancing

John

July 10, 2025

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John

Very professional to deal with but also pleasant with it. Everything sorted very easily and would happily use them again.

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Tanya

Matter Type:

Children

Tanya

May 26, 2025

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Tanya

very good solicitors amy orange is amazing

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Drewcorleone

Drewcorleone

February 27, 2025

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Drewcorleone

Review of Services

I am writing to share my experience with Richard Reed, which I found to be unsatisfactory due to several factors that significantly impacted the overall process.

The duration of the transaction was prolonged, primarily attributed to what I can only describe as a lackluster approach from the team. Communication was poor, particularly in navigating the complexities of working with a young, first-time buyer. This lack of support was disappointing, especially given the importance of empathy and understanding in such situations.

Throughout the process, I felt that there was a noticeable absence of compassion or empathy, which are essential qualities in customer service. Instead, I encountered numerous excuses that shifted blame away from the team, rather than taking responsibility for the delays and frustrations experienced.

Additionally, I found the handling of my concerns to be unprofessional. When I expressed my frustration, the response was to threaten to terminate our conversation, rather than addressing the issues at hand. This reaction seemed disproportionate and indicative of a thin-skinned approach, which is surprising for a team in this industry.

Given my experience, I would advise potential clients to reconsider using Richard Reed. The lack of effective communication, empathy, and professionalism in handling customer concerns has left me with little confidence in their services.

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Lori

Matter Type:

Residential Conveyancing

Lori

February 14, 2025

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Lori

As a first time buyer, it can feel quite daunting when the house buying process starts. Nicola and Joanne have been nothing but fantastic. They made the buying process so hassle free and their communication was excellent - cannot fault them one bit!

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Brian

Matter Type:

Residential Conveyancing

Brian

February 06, 2025

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Brian

Best solicitors in Sunderland

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Richard Reed Ltd are accredited by

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About this branch

Description

As a well-known and reputable law firm in Sunderland, Richard Reed Solicitors is recognised throughout Wearside and right across the North East for our dedication to the outstanding provision of legal services to both individual and commercial clients. We have a long and well-respected history, with Richard Reed himself establishing the business back in 1948. We are very proud of our heritage and it’s close to our hearts in everything we do. We have come a long way since 1948 and the firm has gone from strength to strength, year after year.

Practice areas

For You: Family Law Wills, Trusts & Probate Personal Disputes Residential Property Employment Law For Your Business: Corporate & Commercial Commercial Property Dispute Resolution Employment Law & HR

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Notary
    • Notary
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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