
Verified review
This review has been left by a verified client who used Stone King LLP.
Anonymous
Collected on:
Face to face
This review is for a different branch.
This was the first practice that listened to my query and arranged a face to face meeting.
All the others seemed to use AI to pick out key words from my query and then try and sell me something that was completely irrelevant to the question I was asking. The best they could offer was an on line meeting. They clearly saw my approach to them as a selling opportunity and cared little for customer satisfaction.
Stone King understood my query and immediately arranged for me to meet in their office. This simple effective approach got them my business! I just hope they don't fall into the trap of trying to automate what should be a personal service.
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