Brm Legal Limited

Potentially the worst professional experience I’ve had the displeasure of encountering.

I instructed BRM Legal on October 1st 2024 for property conveyancing on a concessionary purchase. Money was paid onto account but it took them until December 13th to initiate any proceedings.

Fast forward to early June 2025, whilst on holiday, BRM Legal emailed notifying my partner and I that they were suspending any further works on the case due to lack of clarity on certain points. (These points were answered and clarified by myself and the sellers solicitor on 6 different occasions).

From being handed around to multiple members of staff, poorly written emails, weeks without response to queries, incompetence and sheer lack of professionalism, I can wholeheartedly suggest you do NOT instruct BRM Legal on any matter whatsoever, particularly conveyancing.

It’s a pity Google does not verify reviews on this platform, as I’m sure 90% of the 5 star comments left for this poor excuse of a law firm are fake.

Avoid. If BRM were the only conveyancing solicitors left in the country, I still wouldn’t use them.

I've bought and sold properties over the years, but never in my life have I had the misfortune of dealing with what I believe to be the worst legal firm in the UK.

I have instructed BRM as my solicitor for a very straight forward property sale with no onward chain, and a first time buyer. I first deal with Sameen, who I could never get hold of and quite literally only ever got copy and paste messages from her, I'm almost certain she is not qualified as she could never answer any queries and had to get guidance on every single item.

She then left the business and I have dealt with Tayyub, who is just as bad, impossible to get hold of on the phone and clearly works offshore based on the times the emails come through.

Do not touch with a barge pole.

I'm surprised by the high rating, especially given the much lower reviews on Trustpilot and Facebook. In hindsight, I wish I had checked those platforms before using this service. Unfortunately, my experience didn't meet my expectations, as they missed the completion deadline for myself, which set me back by three months. I also found it challenging to reach them by phone. I hope they can improve their communication and service standards moving forward but I doubt they will. I have used other solicitors in my other purchases and believe me the process was really good in comparison to BRM Legal

First rate communicators . Very efficient and timely.