
Lizzie
Collected on:
Will writing
Very friendly team straight forward instructions and information given to help us rewrite our wills
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01384 371622
Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. In 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wall James Chappell on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wall James Chappell. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Wall James Chappell and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wall James Chappell performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wall James Chappell and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wall James Chappell compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Wall James Chappell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Lizzie
Collected on:
Very friendly team straight forward instructions and information given to help us rewrite our wills
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Purchase and Sale
Glenn Picken
Collected on:
Despite several occasions where our buyers had problems which delayed the completion, Aneeqa Ghaffar was extremely patient and reassured us that the final outcome would be smooth and completion would go smoothly.
She was always available to speak with us and replied within the hour to our emails. She called us whenever there was a problem and explained any additional costs and what they were for.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Residential Conveyancing
J Baylie
Collected on:
Having a buyer for my cottage, the conveyancing was carried out by a Solicitor from Wall James Chappell. The solicitor was friendly, very efficient and any problems were soon rectified. If in the future I needed the help of a solicitor I would have no hestiation in going to Wall James Chappell.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
Anonymous
Collected on:
Rebecca navigated me through the will making process with ease and skill. Wall James Chappell Solicitors have helped and advised me since 2003. I highly recommend them.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
W.E. Hart
Collected on:
Having reached a considerable age and fearful of 'passing-on' and leaving chaos and confusion behind, my wife and I decided to seek advice as to how we could ensure 'things' would go to the people we wished, not (unnceccesarily) to the tax man or in lawyers' fees (in sorting claims and counter claims). We went to a seminar given by Wall James Chappell, who were able to answer all the questions we put to them, and pointed out and answered questions we had not thought of. With their guidance and help (particularly with the legal terminology) we were able to complete our individual Will's and Powers of Attorney. All credit must go to James Rousell (Partner) and his staff at WJC. Without hestitation I would recommend them to anyone with similar concerns.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Residential Conveyancing
Jane Irwin
Collected on:
Excellent service provided. Would certainly recommend and use again.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Residential Conveyancing
Jane Irwin
Collected on:
Excellent service provided. Would certainly recommend and use again.
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Tracy
Collected on:
From day one we couldn't be more conident in Wall James and Chapel, very approachable, great communication, always answered our queries, very professional service and good value for money. They dealt with the sale of our property and couldn't think of anyone better to deal with the purchase of our new property, fantastic
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Matter Type:
Trusts
Matthew
Collected on:
Wall James Chappell were appointed to deal with my parents will and estate, they have consistently provided expert advise, demonstrating their vast knowledge of the financial industry. I have always found them to be courteous, polite and reliable, whilst helping to secure my financial future, and most importantly they are kind, and fair and honest.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Clare was extremely good and had to cope with difficult situations calmly and reasonably.
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Matter Type:
Wills
katie
Collected on:
I have always used this local company. The staff are very professional and very helpful.
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Matter Type:
Purchase and Sale
Abbie
Collected on:
We used Deepa Patel for sale and purchase and we couldn’t thank her enough! She was professional, nothing was too much trouble and provided a great service throughout the process. Would definitely recommend this company!
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Matter Type:
Wills
ROBERT
Collected on:
A welcoming staff for a business meeting concerning settling a will and reviewing my own will. The business offers a competitive professional service compared with London.
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Donna
Collected on:
We used Wall James Chapel for the sale of our property and the purchase of our new property, from start to finish there service was outstanding, particularly Clare Marriott who was extremely helpful, kept me updated throughout, when she was on annual leave near completion she called me to say I could contact Deepa Patel if I needed anything, who was also very helpful. I really couldn’t praise them enough, I feel I had great value for money. Even the receptionist was lovely. Thanks again
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Lorraine
Collected on:
They don’t call back! I have been calling and leaving messages for someone to call me back for over a week…I called every day last week and left my name and number yet nobody returned my calls. Very poor. Can’t comment on value for money, quality or professionalism as I couldn’t even get that far. I’ve given up now and contacted another company only too happy to have my business.
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Matter Type:
Residential Conveyancing
Nimal Patel
Collected on:
Highly recommended! Thank you to Deepa Patel, for all the help and support she provided for us for moving into our first home
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Matter Type:
Residential Conveyancing
Alan Wood
Collected on:
Claire Marriott: very professional and value for money.
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Matter Type:
Residential Conveyancing
Rachel Harper
Collected on:
We cannot thank Deepa enough! She’s helped us with the sale of our property and also the purchase of our new home. We faced some problems along the way but the advice and support from Deepa was always fantastic. We’d highly recommend her to anyone. Thank you so much 😊
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Matter Type:
Residential Conveyancing
Julie Court
Collected on:
Thank you Deepa for all your help, efficient and professional. Would recommend to anyone moving house.
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Matter Type:
Probate
Pat Hutchinson
Collected on:
The Wills, Probate, Trusts and Tax Planning department is absolutely top notch. They are exceptionally knowledgeable and by far the best I have found.
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Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. The firm has expanded both organically and through amalgamation and in 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell. We offer a wealth of specialist expert knowledge to both corporate and individual clients not just locally but across the UK. The firm places importance on providing technically excellent advice with a practical and sensitive approach, working in partnership with its clients. Our clients receive friendly and effective advice from a solicitor whom they can trust. Our commitment to working together with our clients and prioritising the value of our service has allowed us to maintain long-term relationships with our clients and establish a reputation as a trusted legal advisor. In 1986 the firms of Wall, James & Davies and Bannister & King merged. The roots of the two Stourbridge solicitors stretch back nearly 200 years when gas lighting was first installed in the town and the Industrial Revolution was getting up steam. Bannister & King was originally founded in 1830 by William Blow Collis – whose only fees for that year were recorded as being £5 9s 2d for the drawing up of a lease! Meanwhile, back in 1865, when Gladstone became leader of the House of Commons, Thomas J.Wall set himself up as a solicitor at 19 Hagley Road. Some 25 years later he went into partnership with George Francis James. Wall’s son, Oswald Leo Wall, also later entered into partnership with Trevor Davies. In 2009 Wall, James & Davies merged with Chappell & Perry to form Wall James Chappell. Percy Chappell started from 14 Hagley Road, his house in 1906! Today the firm of Wall James Chappell still operates from its office at 15-23 Hagley Road with 7 partners and 40 people.