
halima
Collected on:
Amazing
Vanisha shah was amazing solicitor understanding my concerns and spotlighting when I was in the court room. Highly recommended
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02036015051
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of National Legal Service Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using National Legal Service Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used National Legal Service Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how National Legal Service Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used National Legal Service Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how National Legal Service Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that National Legal Service Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
halima
Collected on:
Vanisha shah was amazing solicitor understanding my concerns and spotlighting when I was in the court room. Highly recommended
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Natalie
Collected on:
Adam was really helpful for me got me the protection I needed
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Matter Type:
Child contact
Chelsea
Collected on:
I have had an excellent experience with National Legal Service. Thakmina and Mehreen have made me feel at ease all throughout my case (nearly 2 years - mainly due to covid). They both have been very helpful, compassionate and have gone the extra mile in helping me in any which way they can. I was always informed and updated with any information regarding my case, which gave me peace of mind. Thakmina and Mehreen are both amazing at what they do! And I couldn't be anymore grateful for all they have done for me. Thanks again, Chelsea x
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Matter Type:
Adoption, Surrogacy, Care and Special Guardianship
James
Collected on:
Hi just want to let everyone no ,about the professional advice and caring and kindness ,of Teresa McEwan from national legal service ,she is some what special really ,as I hadn't been approved for legal aid yet but the advice and talking ,what Teresa done for me restored my faith that actually even with no legal aid she really went above and beyond her work for me ,to all solicitor in the world I think she should be held at the highest standard ,and a great big bench mark for how solicitor should be with ,any one seeking advice in law and life ,she helped me believe in people and that ,regardless of no money ,any money some times ,you find people in the world that just care and want to help ,for her help advice ,kind heart ,and everything she helped and showed me what to do ,I will be eternally grateful for ever ,for not even meeting but for her advice over the fone ,thank you so much if anyone ever needs a solicitor please I recommend and advise myself ,this is the firm to go with , everything she has done so far has been first class service ,thank you so much Teresa ,and thank to national legal service ,she is more than a credit to your company and to all who are solicitors everywhere ,thanks ,James
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Evelyn
Collected on:
This review is for a different branch.
I had been constantly contacting the National Legal Service since my last court hearing because I have every right as a client to find out when my next court hearing would be because the paralegal does not keep me updated and her unprofessional response today was that I do not need to keep calling her office but instead I must send an email what rubbish is this. You as a paralegal who suppose to be doing her job properly should be contacting me instead as I am the “Victim” not you and I find your email Ms Daisy Middleton very rude and unprofessional. Every time I was contacting you, your giving me the same dry response that you’ve been constantly contacting the court for an update which i do not even believe. If I knew that I was going to get a slack service from the National Legal Service I would have never of got in contact with you in the first place.
I am sorry when I woman is or coming out of an abusive relationship authorities in the UK do not know how to be supportive nor show empathy for the female victim which is a big problem for me.
I’ve lost trust for the “National Legal Service as a whole including the Family court in Central because all I’ve been told by Ms Daisy Middleton is that there is a interim court order in place which is not even the point because when I had attended the court on the 7th May 2025 the court said that they were going to grant the final order there and then and then as soon as I left the court on that day the court decided to not issue the final court order therefore what has caused this discrepancy and dishonesty because that is not fear on me at all. Now I have to wait longer than 28 days for the court to list my final hearing date which was not stated on my last correspondence it said that I would get another court hearing date listed within 28 days since my last final hearing date that was booked on the Wednesday 7th May 2025.
All of you are absolute liars.
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Matter Type:
Children Act proceedings
Judith
Collected on:
This review is for a different branch.
Krishna Booi was my solicitor while I was fighting for my child custody, was a though process but she was there standing for me and my family. I would chose her as many times possible. Krishna is very professional and she has empathy and she put all effort to help me. I trusted her since day one and she never failed me. Her advise is always to the best.
She knows what she is doing and no doubt that she is the best.
Even when I wanted to give up as the case seen without solution, she never gave up and she fought to the end with me.
Thank you Krishna for everything.
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Matter Type:
Child Arrangements Following Divorce
Areeba
Collected on:
This review is for a different branch.
Helen oaks was absolutely fantastic
She dealt with a family matter which was very complex
She was very professional
Great legal knowledge very understanding and efficient
Thank you so much Helen
Would 💯 recommend her
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KEVIN
Collected on:
This review is for a different branch.
2 months ago
Absolutely Amazing service and I must give a special mention to two staff members especially Elizabeth hay &Helen Oakes who was my solicitor but she was not just a solicitor to me an advisor someone who takes great care and has such compassion with helen it's not just the about earning a living she actually really cares about her clients.
I was going through a very difficult time and without helen it woukd have been much more difficult. I can not recommend these guys any more 5 stars doesn't really cut it. And they still continue to support me even after the closure of the file. Amazing
Thanks National Legal Service you helped me change my life .
Kevin Miller
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Kev
Collected on:
This review is for a different branch.
2 months ago
Absolutely Amazing service and I must give a special mention to two staff members especially Elizabeth hay &Helen Oakes who was my solicitor but she was not just a solicitor to me an advisor someone who takes great care and has such compassion with helen it's not just the about earning a living she actually really cares about her clients.
I was going through a very difficult time and without helen it woukd have been much more difficult. I can not recommend these guys any more 5 stars doesn't really cut it. And they still continue to support me even after the closure of the file. Amazing
Thanks National Legal Service you helped me change my life .
Kevin Miller
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Aisha
Collected on:
This review is for a different branch.
Jasmin Khatun assisted me my case she dealt with the matter very professionally and politely, understanding of my circumstances.
Jasmin was incredibly friendly and professional, she maintains constant and thorough contact with you keeping you up to date with everything. Kept me updated with everything.
She is an asset to The National Legal service and deserves praise and recognition for all she does. I would highly recommend her to anyone.
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