The 5 stars are for Nicola Hartley, as is this review. Her professionalism and determination to resolve a long-standing stalemate between executors enabled a resolution to the matter. I hope that Henry Hyams appreciate the work Nicola has done, and ensures she is justly rewarded for her efforts. I only wish Nicola had been dealing with this right from the start.
I would give Henry Hyams 3 stars, and that is generous. They initially sent letters to my old postal address, even though I had sent my new address to them by email before any correspondence was sent out. There was no drive, desire or determination to progress proceedings, and no advice offered to move things forward. Mistakes were made along the way, and while these may not have been deliberate, it became increasingly frustrating to deal with them.