
Anonymous
Collected on:
Great attention to detail and speed
Explained the process very clearly, dealt with speedily and with accuracy.
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We are proud of our excellent local reputation and are committed to meeting and exceeding our clients’ needs. Our mission is to provide accessible modern solutions that reflect our values of trust, engagement, excellence, accountability and teamwork, while contributing to the growth and wellbeing of our people and local communities. Driven by a dynamic team of passionate professionals, we are committed to fostering meaningful relationships. We are dedicated to delivering exceptional legal services with integrity, innovation and empathy. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Goughs Lawyers Llp on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Goughs Lawyers Llp. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Goughs Lawyers Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Goughs Lawyers Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Goughs Lawyers Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Goughs Lawyers Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Goughs Lawyers Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Anonymous
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Explained the process very clearly, dealt with speedily and with accuracy.
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Anonymous
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Elliot was extremely professional; sensitive when discussing matters of LPAs and wills. Elliot was very thorough in his delivery and explanation of legal terms and matters checking in at each stage.
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R.G.
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Cant thank Mark enough, so helpful, kind and supportive - I could not have got through the last 3 years without him!
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J.S.
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Andrew was professional, explained everything we were discussing and fully answered all our questions. Also, responded to a query we had promptly and ensured we understood. Would be extremely happy to recommend Andrew and would definitely use him again if we needed to.
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C.S.
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He was completely amazing from start to finish! Will be recommending him to anyone thatll listen
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Anonymous
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What was the lowest point in my life, I knew I had someone fighting my corner with realistic expectations. Every step was clearly explained to me and I will always be grateful to Natasha for her support through a very difficult time. Highly recommend
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C.W.F.
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Sophie was friendly, empathetic, responsive, diligent, knowledgable, pragmatic and efficient.
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J.C.
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Natasha was very approachable, explained things well, was very thorough whilst also being pragmatic and achieving a fair settlement.
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Anonymous
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Very quick to respond and I felt supported throughout the whole process. Amber knew and explaind the process well keeping me fully informed at all times.
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I.T.
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Thoroughly professional and provided clarity to make the entire process simple and highly effective
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Inayat
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Just want to say that I had a consultation with Ross Phllips about a divorce matter and I found him to be extremely knowledgeable and helpful.
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Janet
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A massive thank you to all at Goughs melksham, you are all an amazing team. My husband and I are so grateful to Sarah Loveless for all her help and guidance in helping us both through the process of making our very first will and LPA, Sarah you were so lovely, kind and thoughtful throughout the whole process thank you so much. A truly deserved 5 star.
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Gill
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I was dealt professionally, efficiently, with kindness and sensitivity. I came away from the office feeling my needs had been dealt with.
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Gregory
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Excellent service from Amy and Charlotte at Goughs Melksham.
Very efficient from start to finish.
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Amelia
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Very efficient and helpful in all aspects. Would highly recommend
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Goughs was established in 1882 by George Isaac Gough, since then the firm has evolved beyond recognition. Originally founded in Calne, we now have six offices all in well appointed high street locations at Calne, Corsham, Chippenham High Street, Devizes, Melksham and Trowbridge. We also have a commercial hub located in Greenways Business Park in Chippenham Whether you require legal services for you, your family or your business, you can rest assured that with over forty lawyers at seven easy-to-reach high street locations, you will receive high quality legal advice, tailored to meet your needs. We embrace the latest developments in IT and working practices in order to ensure that our clients receive timely and informed responses. From the most complex disputes to the simplest transactions, we have specialist solicitors and legal executives ready to represent your best interests.