
Matter Type:
Wills
Jennifer
Collected on:
Excellent Service
Jay Mars-Gasson has been really helpful in setting up our wills. Very communicative and friendly. Thank-you so much.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Richard Griffiths & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Richard Griffiths & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Griffiths & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Richard Griffiths & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Griffiths & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Richard Griffiths & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Richard Griffiths & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Wills
Jennifer
Collected on:
Jay Mars-Gasson has been really helpful in setting up our wills. Very communicative and friendly. Thank-you so much.
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April
Collected on:
I had been putting off updating my will then made a booking with Richard Griffiths & Co. My father suddenly passed inbetween so timing of grief and my own will was extremely sensitive now. Throughout my will, experience with Mr Jay Marsh Gasson, l was met with consideration, compassion, patience and understanding. He created both a comfortable and safe environment with no pressure just kindness. He offered me time regarding my grief which l appreciated. I took the time though the reality of grief made me realise how important a will is so l continued with Richard Griffiths and Co. I'm so pleased and grateful for staying with them as it's been a welcome and positive experience. I've recently had to deal with a few solicitors regarding my father. Richard Griffiths and Co are by far the most professional, courtiest and efficient company that l have had the pleasure of dealing with. My thanks particularly to Mr Jay Marsh Gasson.
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Matter Type:
Wills
Alexander
Collected on:
Jay was happy to prepare my will during free wills month and I was happy to leave a donation for Guide Dogs when the end comes. The process was very straightforward and I am delighted with the result. I’d been meaning to get a will done for ages, and now it’s done. Hurray!
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Tanya
Collected on:
From the moment I entered the premises I was met with warm, professional & friendly staff. The will-writing process was explained in a professional, personable & easy to understand way. Any queries were instantly dealt with & I was able to leave knowing I had complete confidence with whom I was dealing. Would definitely recommend.
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Tanya
Collected on:
From the moment I entered the Office, I was met with friendly, personable staff. The Will-Writing experience was done with professionalism & ease. I received top class, transparent service, enabling me to have complete confidence in what I was endeavouring to achieve!
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Keith
Collected on:
We needed our very out of date wills bringing up to date. The whole process was quick, simple and dealt with very professionally by Jay the paralegal.
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Graham
Collected on:
We had our original wills reviewed during "free wills month" and the young man dealing with our request to have them sorted out was nothing like we expected, he made us very welcome and at ease right from the start, very smart and professional a person you could talk to about your needs with no hard sell. If we needed any help in the future there would be no hesitation in going back to this company
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Stephen
Collected on:
We were very happy with the service provided by Jay. He guided us clearly through the process of writing our will. He was professional, knowledgeable and very efficient. We would thoroughly recommend him to anyone considering writing their will.
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Matter Type:
Wills
Emily
Collected on:
Excellent advice and service from very personable paralegal.
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Marion
Collected on:
I found Jay Marsh-Gasson's service when preparing my will very prompt and efficient. He was friendly, approachable and knowledgable of his profession and I was aware of and understood the advice given during all the stages of the legal process. I would like to thank him fo his prompt communications and clear instructions and I have already recommended the service given by Richard Griffiths & Co to my neighbours.
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