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How Thatcher + Hallam Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thatcher + Hallam Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thatcher + Hallam Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 6%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thatcher + Hallam Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thatcher + Hallam Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    517
  • Very Good

    30
  • Average

    1
  • Poor

    2
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Helena Wilcox

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Helena Wilcox

May 30, 2025

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Review

We were very satisfied with the friendliness and accuracy of Laura.
Very pleased to have our affairs in order.

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Anonymous

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Anonymous

May 22, 2025

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Medical Negligence

I would highly recommend James to anyone wanting to pursue a medical negligence claim. His knowledge and professionalism is outstanding and he has a compassionate and sensitive approach when handling difficult areas of a claim. His determination to achieve positive results is first class. Thankyou from a very grateful client.

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Charlotte

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Charlotte

May 06, 2025

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Conveyancing

Very helpful and efficient!: and responded quickly to all messages

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Anonymous

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Anonymous

May 04, 2025

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will LPA

every helpful advice given Helen Parker Patience

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Anonymous

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Disputed Trusts

Anonymous

May 02, 2025

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Good will service

Very helpful & knowledgeable staff, easy process, no complaints

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Anonymous

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Anonymous

April 29, 2025

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Excellent service

Our experience with Thatcher & Hallam LLP was straightforward, efficient and dealt with quickly. Helen guided us through the process and was friendly and helpful. Would recommend.

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Margaret

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Margaret

April 29, 2025

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Happy client

I can only say that I am more than satisfied with the service I received from start to finish. I was kept up to date with all procedures. Anything I didn't understand was carefully explained to me and I am delighted with the result.

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Janice

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Janice

April 07, 2025

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Conveyancing Review

T&H were efficient and communication was excellent through the purchasing and selling process of my house. I would highly recommend them.

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Angela

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Angela

April 05, 2025

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Excellent conveyancing service

Friendly and professional throughout the process of handling the sale of my property. During an exceptionally busy period due to stamp duty changes, Rachael and Molly provided good updates and ensured the buyers solicitor remained engaged to complete the transaction. I would highly recommend this firm.

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Anonymous

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This review has been left by a verified client who used Thatcher + Hallam LLP.

Anonymous

April 05, 2025

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Exceptional service

Moving house was a new but stressful time for me. Rachael offered everything I could have asked for with the service she provided. She kept me totally informed and was always quick to explain anything I needed to know. Would highly recommend, well done and thank you Rachael. Very appreciated.

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Reviews collected from

Sara

Sara

June 03, 2025

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Sara

We're the buyers solicitor for my house sale. They were extremely slow in every aspect. Took 2-3 weeks to reply to any of my solicitors emails. Only looked at the fixtures and fittings form and questioned it (they received 2 months prior) just as we were pressing to complete. Claimed to have not had responses from my solicitors, despite seeing email evidence they received them the same day. If you want your house move to drag on and on, I filully recommend these solicitors.

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Lee

Lee

May 19, 2025

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Lee

Although not a client I am a 50 year old neuridivergent man. My 2 young children are my absolute world.
My ex partner has weaponised the legal system to continue with her cohesive control and abuse. I have expressed this concern to Hayley Veale, explaining that I am a victim of abuse and that I'm a vulnerable person. I have written to Hayley with 2 formal complaints, both have been ignored. I have now issued a official complaint with the solicitors regulation authority who are investigating these alligations.
Even so, the company is still enabling their client to continue with her harassment. It took strength and courage for myself to leave an abusive relationship, I am shocked, saddened and traumatised by how unprofessional the company has acted.

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Joseph

Joseph

April 16, 2025

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Joseph

Awful service from Rachel she’s never in the office, missed the stamp duty deadline through incompetence. We’re still none the wiser as every time we ask for an update she’s away. If you use them for conveyancing make sure the person works 5 days a week every week.

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Janet

Janet

April 14, 2025

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Janet

Not very good, 3 years on and still no progress , costing lots of money

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Shane

Matter Type:

Divorce

Shane

March 27, 2025

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Shane

Hayley Veale is a credit to your company, we dealt with Hayley over 10 years ago which she was fantastic kind and very helpful. 10 years on and she is still the same hopefully never need Hayley again but I know where she is if I do. I can’t ever thank you for what you did for us.

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Thatcher + Hallam Solicitors are accredited by

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About this branch

Description

We are a full service Law Firm for Wills + Probate, Family Law + Divorce, Conveyancing + Residential Property, Personal Injury + Medical Negligence and much more. We are a modern full service law firm, providing quality advice since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment. Call today: 01761 414646 Enquire online: www.th-law.co.uk Email us: [email protected] See us in person: Thatcher + Hallam, Island House, Midsomer Norton, BA3 2HJ.

Regulated by

Solicitors Regulation Authority

Legal services

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