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Welcome to Hall Smith Whittingham LLP, Solicitors in Crewe and Nantwich Cheshire. We are Lexcel Accredited and Members of the Legal 500. “Hall Smith Whittingham LLP has high levels of expertise and professional achievement. This is no coincidence: the firm strives constantly for excellence Read more...
Hall Smith Whittingham LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hall Smith Whittingham LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hall Smith Whittingham LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hall Smith Whittingham LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hall Smith Whittingham LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hall Smith Whittingham LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hall Smith Whittingham LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hall Smith Whittingham LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hall Smith Whittingham LLP.
Matter Type:
Residential Conveyancing
M Whitfield
Collected on:
Can't fault the service I received from this solicitors firm, communication and dealing with my selling of my home was done very speedily and professional and will definately be using them again.
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Verified review
This review has been left by a verified client who used Hall Smith Whittingham LLP.
Matter Type:
Residential Conveyancing
Jayne Tomkinson
Collected on:
The sale was processed in a timeframe that suited us, and we found communication was easy.
The online portal gives access to complete forms, but sometimes found it difficult to navigate. It also proved to be of little use when gauging how far along the process we were. It either showed ‘first steps’ and then proceeded to ‘sale complete’. There were no in between stages, and therefore not particularly useful. That being said, they were efficient and friendly, and we were happy with the service we had.
Michael John Wright from Hall Smith Whittingham LLP responded to this review on 02 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Millie
Collected on:
Amazing, cannot recommend enough.
Quick completion
Support for first time buyers
Stress free
Kept informed throughout
A representative from Hall Smith Whittingham LLP responded to this review on 21 June, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hall Smith Whittingham LLP.
Matter Type:
Residential Conveyancing
Chris and Sian
Collected on:
We used Steve to sell our house and purchase our new family home as a part exchange with a large developer. We wanted to get the whole thing completed in 2 months, from instructing him to represent us to having the keys! Despite several hurdles along the way Steve worked hard for us and ensured we managed to get our move completed on time.
Steven (and the whole team at HSW) were open and transparent along the journey and ensured we know what was going on at each step. He was very helpful with all my naive questions and always put us at ease throughout the process. Moving house is a particularly stressful experience but using Steven as our solicitor took a massive load of stress away!
We will definitely use Steve again when moving house in the future.
A representative from Hall Smith Whittingham LLP responded to this review on 31 October, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Julie
Collected on:
I initially became a client of Hall Smith Whittingham in 2018, with the family law department, and received excellent support and service throughout a very difficult period. I subsequently required a conveyancing solicitor and had no hesitation in appointing Michael Wright and his team at Hall Smith Whittingham.
I was looking for a relatively quick turnaround with a property transfer and Michael worked hard to achieve this successfully, whilst applying a meticulous and consistently high quality approach towards the whole conveyancing process. Michael has since dealt with the conveyancing for 2 further properties for my family, a true testament to the excellent, efficient and effective service delivered by him and his team.
Michael John Wright from Hall Smith Whittingham LLP responded to this review on 31 October, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hall Smith Whittingham LLP.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
Steven has been a great help to me and my family in dealing with two property sales. After providing the initial information in both cases, we had very little to do as Steven was able to manage and complete the sales with very little fuss.
Steven Garry Coles from Hall Smith Whittingham LLP responded to this review on 04 October, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
D
Collected on:
The firm and individuals invloved are easy to deal with and offeered us an effective solution for a reasonable fee.
Michael John Wright from Hall Smith Whittingham LLP responded to this review on 02 October, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hall Smith Whittingham LLP.
Matter Type:
Residential Conveyancing
Helen Jesson
Collected on:
I have used the services of Hall Smith Whittingham on several occasions and cannot rate the service Steven and his team provide highly enough. Selling and purchasing a property is one of the most stressful and nerve racking experiences an individual encounters regardless of how many times you've done it in the past. Steven helped me with my first solo house purchase over 12 years ago and I've been back to him without hesitation over and over again . Unlike previous solicitors I have dealt with in the past Steven is on the case from the offset, always available if you need to talk over a concern or worry and if he's not available at the time of calling always contacts you back in a timely manner. He provides constant updates and if he is going to be away informs you and has a colleague briefed so you aren't left without a point of contact should you need help and assistance. Don't bother looking anywhere else, you don't need anyone else, just call Steven. Job Done!
A representative from Hall Smith Whittingham LLP responded to this review on 27 September, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Helen
Collected on:
I have instructed Michael Wright at HSW on a number of occasions over the years and have recommended him to a number of friends and family members. Michael is extremely knowledgable and his team are always happy to help in a friendly and professional manner. The recent transition to an on-line portal has improved the process in a positive way - ensuring transparency throughout. I would not hesitate to recommend him to propective clients in pursuit of an outstanding service.
Michael John Wright from Hall Smith Whittingham LLP responded to this review on 26 September, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hall Smith Whittingham LLP.
Matter Type:
Purchase and Sale
Middleton
Collected on:
Since moving to the area we have used Hall Smith Whittingham on 3 occasions. Each time we have found them very professional and efficient. They have been proactive and offered good advise when we have encountered situations where we ourselves have had no prior experience.
A representative from Hall Smith Whittingham LLP responded to this review on 26 September, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Stewart
Collected on:
I couldn’t recommend HSW enough. It was a seamless process all the way through. I was kept up to date and provided all the necessary information to ensure I understood everything throughout the process. Thank you to Steve and all his team for making this a stress free purchase.
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Luke
Collected on:
I used HSW LLP for the purchase of my first home, on a recommendation from a friend. What seemed to be a daunting task at first soon became a lot more manageable with the assistance of Steven and his excellent team. The process from start to finish was extremely painless and efficient. Everyone was extremely professional and swift with their communication. Pricing was very competitive based on other quotes I had received. Would highly recommend. Thank you to all involved.
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Jessica
Collected on:
Disclaimer - I am getting divorced and this is my soon to be ex husbands solicitor. My review is therefore from the plaintiffs perspective.
I have found Hall Smith Whittingham to be very aggressive in their communication - when they communicate. I have emailed consistently within 24 hours of receiving their demands, and they do not respond to me when I ask for an update. Although I am able to self litigate they refuse to respond to me in a timely and considerate manor. I have just telephoned a week after submitting my FFD as they are yet to provide me the othersides, to be placed on hold and hung up on! Why on earth I'd pay £350 per letter to use a solicitor is beyond me.
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Stephen
Collected on:
Second time I have used HSW for property conveyancing. Both times the job has been done expertly. The latest sale was completed quickly and without any issues. I am happy to recommend HSW.
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Anoush
Collected on:
Great service, Claire Hilton was helpful, friendly and reassuring, and always quick to respond to any questions. Couldn't recommend more.
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At Hall Smith Whittingham LLP we pride ourselves on providing an excellent service to our clients. Our reputation is illustrated by our being awarded the Law Society’s Lexcel Qualification for practice management standards. We are a member of The Legal 500 which recognises the top law firms in England and Wales. Our residential property team are accredited members of the Law Society Conveyancing Quality Scheme, showing their excellence not only as property law experts but also their high standards of client care. Several of our specialist lawyers hold panel memberships, including, Resolution (formerly the Solicitors Family Law Association), Family Law Panel and the Law Society Children’s Panel. We have the rights of audience to appear before judges in the Higher Courts for civil and family proceedings.
