01202 280475
We are a leading law firm based in the south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...
Also known as - Frettens Solicitors
Frettens LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Tony
Collected on:
A high level of personal service and communication is so important in the house selling and purchasing enviroment and Michelle, Sophie and the team acieved this brilliantly. Good solid advice, patience and a willingness to help was outstanding. I would highly recomend.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Residential Conveyancing
Richard John
Collected on:
Fabulous communication and transaction direction at all times. I highly recommend Laura Mabin for your property related work.
A representative from Frettens LLP responded to this review on 24 June, 2025:
Thank you Richard. We will pass your feedback on to Laura. Good luck in your new home.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
New home purchases and sales
Anonymous
Collected on:
Very helpful and patient with an aged client recently bereaved.
A representative from Frettens LLP responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Divorce
Amanda pearce
Collected on:
Have always been there to help..
Vary professional
Vary lovely people
A representative from Frettens LLP responded to this review on 24 June, 2025:
Thanks for teh positive feedback, Amanda. We have passed your comments on to Regan
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Purchase of development land
Andrew
Collected on:
Good - prompt and efficient communication
A representative from Frettens LLP responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Settlement Agreements
R
Collected on:
Chris assiisted with settlement agreemnt with my employer, he was professional by providing thorough analysis to any outstanding issues in the terms of the aggrement.
A representative from Frettens LLP responded to this review on 24 June, 2025:
Thank you for your review and feedback, Riccardo. We have passed your comments on to Chris.
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Matter Type:
Employment Law
Andrei
Collected on:
Extremely professional and easy to deal with, as they explained everything in layman's terms, so I could understand my settlement agreement. They were impartial and took their time to explain every single point, whether it was in my interest or not. 10/10 Would work with them again.
A representative from Frettens LLP responded to this review on 19 June, 2025:
Thank you for leaving us a review Andrei, we appreciate the kind words. We are always pleased to hear that you found Chris professional and that he was able to assist you with your settlement agreement. We have passed your kind words onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Brian
Collected on:
Second time I have used them and both times were a good experience
A representative from Frettens LLP responded to this review on 18 June, 2025:
We appreciate the 5-star review Brian. We have passed your kind words onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Corporate Law
Joyce Gwendoline
Collected on:
We have used Frettons on two occasions now and have found them to be very efficient and friendly. From the staff on reception to the Solicitors and their teams we have had an excellent service and will use them again and recommend them to friends and family.
A representative from Frettens LLP responded to this review on 16 June, 2025:
Thank you for leaving us a 5-star review Joyce. We are always pleased to hear that you want to return. We have passed your kind words onto the team :)
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Verified review
This review has been left by a verified client who used Frettens LLP.
Matter Type:
Mediation
Laurence Stephen
Collected on:
Many thanks Michelle
All problems resolved, can't fault your expertise.
A representative from Frettens LLP responded to this review on 13 June, 2025:
Thank you for leaving us review Laurence, we appreciate the feedback :)
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John
Collected on:
Very good solicitors, which I highly recommend. All the staff are very friendly, helpful, and professional.
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Matter Type:
Residential Conveyancing
Matthew
Collected on:
Cheryl did an excellent conveyancing job for me. Quick and efficient. Very responsive to queries.
Thank you to you Cheryl and your colleagues.
A representative from Frettens LLP responded to this review on 05 June, 2025:
Thank you for leaving Cheryl a glowing 5-star review Matthew. We appreciate all the feedback and have passed it onto the team :)
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Matter Type:
Residential Conveyancing
Alec
Collected on:
Simone and the team were superb throughout our house purchase.
A representative from Frettens LLP responded to this review on 30 May, 2025:
Thank you for leaving us a review Alec, we appreciate the feedback. We are pleased to hear that Simone was able to assist you with your house purchase. Hope you are settling into your new home nicely :)
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Steve
Collected on:
10 out 10 in all aspects
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James
Collected on:
Shelley from Frettens was professional and easy to work with throughout the process. However, it’s important to be aware that if your sale or purchase falls through—even at the last minute—they will still charge 75% of their fee.
I was disappointed when our initial sale collapsed just before the exchange of contracts, but it was even more of a shock to find we were still liable for a substantial fee, plus full fee was charged for the second sale. Just a word of warning: make sure you read the small print in their terms and conditions carefully.
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Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.
