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How Frettens LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1569
  • Very Good

    174
  • Average

    11
  • Poor

    13
  • Awful

    22

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Henrietta Eloise Menadue

Verified review

This review has been left by a verified client who used Frettens LLP.

Henrietta Eloise Menadue

June 07, 2025

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Would recommend

Available to speak throughout the process (positive feedback from our estate agent on this as well). Provided useful advice (legal and more generally). Accommodating to meet our needs and find solutions to various challenges throughout the process (which I understand were not the typical circumstances for both sale and purchase). I would recommend.

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Dawn Flanagan

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Dawn Flanagan

June 07, 2025

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Excellent Service & Highly Recommended

I recently completed the sale of my late mother's house. During this process which involved one sale falling through Jade has given me excellent advice and kept me up to date with the progress of the sale. Any concerns were resolved promptly. Jade was very proactive in keeping the sale moving along. Frettens were recommended to me by a work colleague and I would not hesitate to recommend Frettens LLP to others and would definitely instruct them again.

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JokeHereee

Matter Type:

Employment Contracts

JokeHereee

June 03, 2025

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Contract Termination

Chris was fantastic was straight on it once the information was provided. Excellent couldnt be more pleased with this service

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Harry

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Harry

June 02, 2025

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Great all round!

Frettens are brilliant, service great from start to finish. Professional and timely responses to everything and explain things in easy to understand language.

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Mark

Matter Type:

Consumer Disputes

Mark

May 31, 2025

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Collected on:

Motorhome dispute resolution

After 6 months of trying to deal with a difficult vehicle rejection, I found myself speaking to Jason at Frettons. After the first phone contact I felt I finally had someone on my side who was interested in me and my case and needs and not just how much money he could make out of me, which is how other solicitors made me feel. He listened to my case and gave me some sound advice as well as the re assurance I needed at the time. I went on to resolve the dispute to a satisfactory conclusion and can not recommend Jason highly enough.
Give him a call.

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Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Anonymous

May 30, 2025

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Collected on:

Conveyancing

Frustrating at times due to holiday absence and occasional lack of communication. Otherwise very helpful.

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Simone

Matter Type:

Redundancy

Simone

May 30, 2025

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Collected on:

Great support and friendly service

Francesca and Chris were such a great help through a difficult process of redundancy within a short time period. All was very professionally and efficiently conducted and I am happy with the outcome and the teams advice along the way. Thanks!

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David

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This review has been left by a verified client who used Frettens LLP.

David

May 29, 2025

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Exceptional service

Speedy responses and efficient communication at every stage of our property purchase

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Anonymous

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

May 28, 2025

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Wills & Lasting Powers of Attorney

My wife + I were met at reception, who were well prepared for our visit. We were shown into a comfortable private room. Our legal adviser arrived (Julie) immediately. She was pleasant, making it easy for us to relax + start to bond with her. She very clearly explained the legal complexities, especially the LPA process. Her expertise + knowledge were impressive and her patient guidance made the process + outcome successful.

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Kathryn

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Kathryn

May 28, 2025

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Sensible advice

Professional

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Reviews collected from

Matthew

Matter Type:

Residential Conveyancing

Matthew

June 04, 2025

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Matthew

Cheryl did an excellent conveyancing job for me. Quick and efficient. Very responsive to queries.
Thank you to you Cheryl and your colleagues.

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Alec

Matter Type:

Residential Conveyancing

Alec

May 30, 2025

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Alec

Simone and the team were superb throughout our house purchase.

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Steve

Steve

May 20, 2025

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Steve

10 out 10 in all aspects

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James

James

March 26, 2025

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James

Shelley from Frettens was professional and easy to work with throughout the process. However, it’s important to be aware that if your sale or purchase falls through—even at the last minute—they will still charge 75% of their fee.

I was disappointed when our initial sale collapsed just before the exchange of contracts, but it was even more of a shock to find we were still liable for a substantial fee, plus full fee was charged for the second sale. Just a word of warning: make sure you read the small print in their terms and conditions carefully.

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Tania

Tania

March 26, 2025

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Tania

Be cautious when using this conveyancing law firm and ensure you read the terms and conditions thoroughly. If a sale or purchase falls through at the last minute, they will charge 75% of their fee for any abortive transaction and 100% on any subsequent sale or purchase.

In contrast, my experience with Dixon Stewart has been far more reasonable. I’ve used them for previous sales and purchases, and in situations where transactions have fallen through, they have not imposed unexpected or excessive charges.

Based on my experience, I would recommend Dixon Stewart for a more transparent and fair conveyancing service.

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Frettens LLP are accredited by

accreditation

About this branch

Description

Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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