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Frettens LLP

01202 280475
4.8/5
1729 Client Reviews Leave a review

We are a leading law firm based in the sunny south of England, with offices in both Christchurch and Ringwood. We are bright, modern and accessible, offering a full range of services for businesses and individuals across the country based on these key principles. The firm is CQS accredited, has been recommended by The Legal 500 legal directory, and is recognised as a 'very good' place to work by Best Companies. Read more...

Also known as - Frettens Solicitors

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Frettens LLP
Frettens LLP
Frettens LLP
Frettens LLP
Frettens LLP

Accreditations

accreditation

Other locations

Other locations

Frettens LLP
have 1 other location

The Saxon Centre
Bournemouth
BH23 1PZ

The Saxon Centre
Bournemouth
BH23 1PZ

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Available lawyers at Frettens LLP

Lee Young

4.9 out of 5
(106)
Solicitor

Lauren Smallwood

4.8 out of 5
(84)
Solicitor

Julia Gaunt

4.9 out of 5
(71)
Licenced Conveyancer

Phoebe Gamble

5.0 out of 5
(58)
Conveyancing Paralegal

Michelle Petersen

4.9 out of 5
(43)
Conveyancing Partner

Chloe Hayter

4.8 out of 5
(39)
Wills & Tax Paralegal

Charlotte Pottinger

4.8 out of 5
(27)
Conveyancing Associate

Hannah Faith

4.9 out of 5
(27)
Leasehold Property Executive

Michelle Hayter

5.0 out of 5
(27)
Solicitor

Niki Adkins

4.8 out of 5
(22)
Partner & Leasehold Specialist

Olivia Parkinson

5.0 out of 5
(18)
Dispute Resolution Solicitor

Ben Cobb

4.7 out of 5
(13)
Solicitor

Edward Carter

4.7 out of 5
(11)
Paralegal

Kerry Martin

5.0 out of 5
(10)
Leasehold Property Executive

Richard Ramshaw

5.0 out of 5
(9)
Solicitor

Zoe Burcombe

4.9 out of 5
(9)
Trainee Solicitor

Simon Immins

4.5 out of 5
(8)
Solicitor

Sevil Yildirim

5.0 out of 5
(4)
Trainee Solicitor

Jack Phillips

5.0 out of 5
(2)
Trainee Solicitor

Kerri Hunter

5.0 out of 5
(2)
Solicitor

Anne Spicer

5.0 out of 5
(1)
Commercial Property Paralegal

Lucie Luther

5.0 out of 5
(1)
Leasehold Property Assistant

Michelle Allen

5.0 out of 5
(1)
Leasehold Property Assistant

Rupert Knell

5.0 out of 5
(1)
Dispute Resolution Solicitor

Sophie Wilson

5.0 out of 5
(1)
Residential Conveyancing Assistant

Andrea Moreanu

0.0 out of 5
(0)
Dispute Resolution Legal Secretary

Harvey Paveley

0.0 out of 5
(0)
Trainee Solicitor

Rosemary Sharp

0.0 out of 5
(0)
Solicitor

Zoe Burns

0.0 out of 5
(0)
Commercial Property Admin Assistant

How Frettens LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Frettens LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Frettens LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 4%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Frettens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Frettens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Frettens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Frettens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 24
53rd / 4560
Company & Commercial
1st / 24
11th / 4348
Housing & Property
1st / 5
230th / 4233
Family Law
1st / 24
8th / 3842
Wills, Trusts & Probate
1st / 6
164th / 3494
Commercial Property
1st / 20
23rd / 3302
Employment
1st / 17
4th / 3088
Money & Tax
1st / 16
8th / 1840
IT & Intellectual Property
1st / 8
9th / 1055
Dispute Resolution
1st / 9
3rd / 1036

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1515

  • Very Good

    168

  • Average

    11

  • Poor

    13

  • Awful

    22

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Simon John
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Simon John

March 31, 2025

Report to admin

Collected on:

Purchase of a flat

I used Frettens for purchasing a flat in Bournemouth. Julia Gaunt was my lawyer and Phoebe Gamble was also involved in the process. The service I got was excellent. They were very efficient and quick to respond to all my enquiries. The purchasing process was explained well, and I had a few previous properties that didn't go to completion, but I was confident that Frettens were the right solicitors to get me to completion in the end! I would highly recommend Frettens to anyone else who is looking for a conveyancing solicitor. Many thanks to Julia and the team.

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Alexander James
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Purchase and Sale

Alexander James

March 29, 2025

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Collected on:

Excellent service.

Helped us pay off our Help to Buy loan and sell our house. So friendly, helpful, fast and just brilliant. Happy to answer my dumb questions without making me feel dumb! Would recommend to anyone.

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Thomas Edward
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Thomas Edward

March 27, 2025

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Collected on:

Smooth Purchase and Sale: Excellent Service from Frettens

Julia and Phoebe were excellent in efficiently completing the conveyancing process for our purchase. They also managed the sale of our old property well, striving to finalize it as quickly as possible before the stamp duty increase. I would use Frettens again and recommend them to friends.

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Maureen
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Maureen

March 17, 2025

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Collected on:

Will

I found everybody very friendly & professional. My Solicitor was very helpful with all the questions we asked, I would definitely use them again.

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Angela
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Angela

March 15, 2025

Report to admin

Collected on:

House purchase

Charlotte helped me every step of the way. Being a first time buyer I was not familiar with the process and Charlotte explained everything and answered all of my questions in a way that was easy to understand.

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Anonymous
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Anonymous

March 14, 2025

Report to admin

Collected on:

Professional

First class service.

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John
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

John

March 14, 2025

Report to admin

Collected on:

Confidence

Selling and then buying a home is a very stressful experience, particularly in financial terms, and having confidence in the solicitor to take care of all aspects of these transactions is of paramount importance. In Frettens, we had full confidence.

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Nikki
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Wills

Nikki

March 14, 2025

Report to admin

Collected on:

Good Service

A highly professional, friendly and approachable service - wouldn't hesitate to recommend.

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Paul
Housing & Property

Verified review

This review has been left by a verified client who used Frettens LLP.

Matter Type:

Residential Conveyancing

Paul

March 11, 2025

Report to admin

Collected on:

Purchase of Silver Birches, 2 Black Water Drive, Canford Magna

We were delighted with the service we received from Michelle on the purchase of the above named property. Michelle was always quick to respond to communication and thorough in dealing with the enquiries raised on the property. The purchase of our property was protracted for circumstances beyond all parties' control, but we very much appreciated Michelle's assistance throughout the process. We would be happy to endorse Michelle and would have no hesitation in recommending her services.

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Graham
Housing & Property

Matter Type:

Residential Conveyancing

Graham

March 05, 2025

Report to admin

Collected on:

Equity transfer

I cannot speak highly enough about the professional manner that michelle took regarding my dealings with her and her team where I was constantly kept upto date either via voicemail, email or direct telephone conversation regarding the progress of my legal matter. Michelle was very thorough and completed the legal documentation within our agreed timescale.

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Reviews collected from

Sam
Housing & Property

Matter Type:

Residential Conveyancing

Sam

April 02, 2025

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Collected on:

Sam

Fantastic service on a recent conveyancing service. Really impressed with the service by Frettens, particularly from Charlotte and Edward. I was kept fully updated throughout my sale and purchase and never had to guess where things stood. They addressed every query promptly and did a fanatic job of chasing the other parties to ensure a quick turnaround. It felt like they went above and beyond to assist however they could. I wouldn’t hesitate to use them again or recommend to others.

Was this review helpful?

harjeet
Housing & Property

Matter Type:

Lease Extensions

harjeet

March 04, 2025

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Collected on:

harjeet

I cannot recommend Kerry Martin ant Frettens enough. She dealt with a lease extension for me and was also on hand to help me sort out some issues with my remortgage. She was prompt and efficient and kept me informed every step of the way.

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Lily
Housing & Property

Matter Type:

Residential Conveyancing

Lily

November 30, 2024

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Collected on:

Lily

Can't recommend Frettens highly enough. Charlotte and Edward were fantastic.

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Mike
Housing & Property

Matter Type:

Residential Conveyancing

Mike

November 20, 2024

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Collected on:

Mike

First class conveyancing as always from Michelle and her team 👍

Was this review helpful?

Ana
Housing & Property

Matter Type:

Residential Conveyancing

Ana

November 09, 2024

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Collected on:

Ana

We recently had the pleasure of working
with Charlotte Pottinger during the purchase of our first property, and we couldn't be more satisfied with the experience. From the very beginning, she demonstrated professionalism, knowledge, and a genuine commitment to helping us navigate the complexities of the property buying process.

Charlotte was always available to answer my questions, no matter how trivial they seemed. She took the time to explain each step clearly, which made the entire process feel much less daunting. Her attention to detail ensured that all legal aspects were handled efficiently and accurately, giving us peace of mind throughout the transaction.

What stood out the most was her proactive approach. She anticipated potential issues and addressed them before they became problems. This level of service is rare and truly appreciated.

I would highly recommend Charlotte Pottinger to anyone looking for reliable and knowledgeable legal assistance in property transactions. She helped us to purchase the property in 8 weeks.
Thank you for making our property purchase a smooth and successful experience!

Ana-Maria & Cristian

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Frettens LLP are accredited by

accreditation

About this branch

Description

Frettens was founded in 1978 by Ian Fretten as a sole practitioner in Christchurch, dealing with residential property, wills, probate and trusts. As a firm, we grew steadily over the years, providing additional commercial services and expanding to Ringwood. Our bright team are not only experts in their field, but excellent communicators with a positive, can-do approach to helping clients. The team use plain English and don’t hide behind unnecessarily complex ‘legalese’. As a client, you will always have your lawyer's name, email, and direct contact number for ease of access. Your first meeting with us is always free. People shouldn’t be put off seeking legal advice for fear of being charged to be told they don’t have a case.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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