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Paul Robinson Solicitors LLP

01702 338 338
4.8/5
797 Client Reviews Leave a review

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter. Read more...

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Paul Robinson Solicitors LLP
Paul Robinson Solicitors LLP

Accreditations

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Other locations

Other locations

Paul Robinson Solicitors LLP
have 4 other locations

150 London Road
Benfleet
SS7 5SQ

Regis House
Billericay
CM12 9BT

Stratford Town Hall Annexe
London
E15 4BQ

125 Old Broad Street
London
EC2N 1AR

150 London Road
Benfleet
SS7 5SQ

Regis House
Billericay
CM12 9BT

Stratford Town Hall Annexe
London
E15 4BQ

125 Old Broad Street
London
EC2N 1AR

Request a callback Send an email Book an appointment Visit website

Available lawyers at Paul Robinson Solicitors LLP

Casey Murphy

5.0 out of 5
(58)
Conveyancing Executive

Chloe Norris-Dean

5.0 out of 5
(16)
Solicitor

Claire Bradley

5.0 out of 5
(12)
Solicitor

Elizabeth Hall

5.0 out of 5
(10)
Solicitor

Dominic Green

5.0 out of 5
(3)
Solicitor

Lorraine Lancaster

5.0 out of 5
(2)
Solicitor

Michelle Breindel

5.0 out of 5
(1)
Solicitor

Tracey Hughes

5.0 out of 5
(1)
Conveyancer

Anna Reynolds

0.0 out of 5
(0)
Associate Conveyancing Executive

Aysha Moore

0.0 out of 5
(0)
Solicitor

Charlotte Bramwell

0.0 out of 5
(0)
Solicitor

Edith Chime

0.0 out of 5
(0)
Solicitor

Emma Grewock

0.0 out of 5
(0)
Solicitor

Jonathan Saunders

0.0 out of 5
(0)
Solicitor

Wendy Cole

0.0 out of 5
(0)
Solicitor

How Paul Robinson Solicitors LLP Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Paul Robinson Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Paul Robinson Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 5%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Paul Robinson Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Paul Robinson Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Paul Robinson Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Paul Robinson Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 3
175th / 4527
Company & Commercial
1st / 2
178th / 4303
Housing & Property
1st / 3
127th / 4220
Family Law
1st / 3
220th / 3827
Wills, Trusts & Probate
1st / 2
297th / 3472
Commercial Property
1st / 2
206th / 3278
Employment
1st / 2
219th / 3068
Regulations
1st / 14
80th / 2517
Personal Injury
1st / 3
188th / 2351
Crime/ Criminal Defence
1st / 10
127th / 2090
Money & Tax
1st / 12
114th / 1834
Professional Negligence
1st / 6
84th / 1181
IT & Intellectual Property
1st / 1
62nd / 1041
Dispute Resolution
1st / 6
122nd / 1032
Banking
1st / 2
31st / 693
Agriculture
1st / 4
108th / 610
Construction
1st / 1
50th / 579
Charities
1st / 4
52nd / 562
Driving offences
1st / 3
68th / 380

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    735

  • Very Good

    18

  • Average

    6

  • Poor

    2

  • Awful

    36

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Tiolu

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Tiolu

June 06, 2025

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Collected on:

Fantastic and very fast turnaround

I had a great experience working with Chloe, Carey, and their team. They were incredibly helpful, supportive, and patient—especially when I didn’t understand some of the legal terminology. They were also prompt and efficient in handling my home purchase, and I’m genuinely amazed at how quickly everything progressed from start to completion. I also really appreciated their openness and honesty—for instance, they refunded me for funds that weren’t used, which speaks volumes about their integrity. I would 100% recommend Paul Robinson to anyone looking for professional, responsive, and trustworthy legal support for their home.

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Craig
Housing & Property

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Matter Type:

New home purchases and sales

Craig

May 28, 2025

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Collected on:

5 Star service when moving home.

Myself and I recently moved home, we used Chloe and her team for both our sale and the purchase of our new home.

As everyone knows this is a very stressful time, which was made a whole lot easier by the way Chloe handled things from start to finish.

Her communication was great, kept up to date of how things were progressing and all our emails were answered promptly, professionally and in a way we could understand the legal side of it.

We would have no hesitation in recommending Chloe and her team to friends and family.

Thanks again for all your hard work.

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Helen Jane Leahy

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Helen Jane Leahy

May 23, 2025

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Collected on:

Absolutely superb service!

Once again, Paul Robinson Solicitors have provided me with a truly stunning service. I have used them for all my property sales and purchases for over 30 years and highly recommend them.
On this occasion, Chloe was super with Ashley offering a stunning supporting role. (Hope I’ve got that right). Bottom line is, again another super level of clear communication and service with all areas of property selling.
I highly recommend Paul Robinson Solicitors for many years. They never fail to support and service!

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Callum
Company & Commercial

Matter Type:

Mergers and Acquisitions

Callum

May 16, 2025

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Collected on:

Highly effective proactive team

Cosima Berger and the team were extremely helpful with my first experience of a commercial acquisition. I found them very approachable and communicative, and very quick to turn around work. I would definitely engage them again in the future.

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Nils Lloyd-Penny

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Nils Lloyd-Penny

April 08, 2025

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Collected on:

Positive Feedback for Chloe Norris-Dean

Chloe was highly recommended to us by a neighbour who worked with her last year, and she has been fantastic from the very beginning. Having gone through the process of moving twice before, we can confidently say that the service Chloe provided was by far the best we have experienced. In an industry where feedback can often be negative, Chloe is a true credit to your firm.

Her service was faultless, and she was a genuine pleasure to work with. We are incredibly grateful to her for making what was a quick (10 weeks) and complex process (multiple title deeds for our new property) run so smoothly. We will certainly be recommending her to anyone we know looking to buy or sell a property

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Ausra

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Ausra

March 27, 2025

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Collected on:

Chloe Norris-Dean and her team were absolutely brilliant

Solicitor Chloe and her team has been absolutely amazing. Very helpful, polite, informative and have processed house purchase for me incredibly fast.
I really appreciate your time and effort.
Thank you from all my heart.
Regards A.S.

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Emma S

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Emma S

March 10, 2025

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Collected on:

Absolutely Outstanding

Where do I start? From beginning to end, Chloe was amazing. I had negative experiences with solicitors in the past, so when it came to purchasing my first property I was nervous. But Chloe was incredible, and very understanding of my circumstances. She supported in any way she could, and her communication with us was spot on. Her level of diligence was outstanding, and she reassured us through every step of the process. We couldn't have asked for anyone more compassionate and hard-working as our solicitor!

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Alicia carabott
Housing & Property

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Matter Type:

Residential Conveyancing

Alicia carabott

February 28, 2025

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Collected on:

Chloe you are incredible!

I must start by saying, I got so lucky with having Chloe as my solicitor. As a first time buyer I was absolutely clueless with this whole process but Chloe made everything so smooth sailing for me and for that, I will always be grateful for her. The communication has just been outstanding and nothing was too much for her. Every time I would email she would respond the same day, there were so many things I didn’t understand and Chloe was more than happy to go over these things many times until it made sense. She is so thorough with her work and never made me feel like a nuisance. I would also like to thank Faye, as she worked on my case too and was very responsive on the phone and helped with any questions I had. Overall I would highly recommend Paul Robinsons, I will be using them for my next sale for sure and if you are lucky enough to get Chloe.. well I can assure you that you will be in very safe hands! Thank you again very much Chloe! ☺️

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Asset For Life Ltd

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Asset For Life Ltd

February 28, 2025

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Collected on:

exceptional service

Your professionalism, expertise, and efficiency were truly impressive!
Your prompt responses and clear explanations throughout the process were invaluable!
Your firm's commitment to excellence is evident in the work you do.
Keep it up

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Mariam
Housing & Property

Verified review

This review has been left by a verified client who used Paul Robinson Solicitors LLP.

Matter Type:

Residential Conveyancing

Mariam

February 28, 2025

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Collected on:

Outstanding

Chloe and her team have been outstanding throughout the purchase process. She was always professional, very prompt in responses and flexible with requests.

Highly recommended!

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Reviews collected from

Michael

Michael

May 19, 2025

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Collected on:

Michael

I had a fantastic service from Paul Robinson Solicitors during my recent house sale and purchase. Tracey Hughes and the team were always available and responded promptly to any questions I had. The service was friendly, and helped to keep the conveyancing process going through at good pace. Would very much recommend Paul Robinson Solicitors for conveyancing, and will certainly use them in the future.

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Helen

Helen

May 16, 2025

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Collected on:

Helen

I couldn’t have asked for a better solicitor - right when I needed one the most! I had a particularly tricky house sale and Charlotte was fantastic through it all. She went above and beyond to pick through the issues and solve them.

Not only was the service top-quality, but the support too. In a stressful situation with an estate agent who was worse than useless, Charlotte went into bat for me and saved the day!

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Niamh

Niamh

May 04, 2025

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Collected on:

Niamh

We had a top class conveyancing experience with the wonderful Amber Day at Paul Robinson Solicitors. Amber was consistently responsive, conscientious, and kind throughout the process, going above and beyond to provide us with an exceptional service. We wouldn’t hesitate to recommend her to anyone. Thank you so much Amber for all of your help in making our house purchase possible!

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James

James

April 29, 2025

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James

Had an absolutely amazing experience with Paul Robinson and Amber Day in particular. Amber was very prompt in her responses and kept communication with us for the sale and purchase of our properties. Having used another Southend based solicitor in the past, for our previous purchase, we have been shown how the process should be conveyed and I would have no hesitation in recommending Amber and using only Paul Robinson in future. Thank you once again for all that you did for us.

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Aaron

Aaron

April 22, 2025

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Aaron

We have had a terrible experience with Anette and her secretary. to start with, my partner paid £120 for an hour consultation (discounted from £180), when the consultation took place Annette made it clear we hadn't paid for an hour of her time as she charges £255.00 an hour. she was told she is not a client of Annettes until an account with a minimum £300.00 balance is made and the consultation phone call lasted less than 28minutes and was abruptly ended by anette. what's most concerning is Annette told me partner she is on speaker phone but she is alone and nobody else can hear them. my partner heard someone in background towards the end of the call but ignored it.

I called the office and managed to get through to her secretary who was quick to confirm she was party to the phone call. I made it clear we was not happy with the consultation but rather than make a compliant I would like to give Annette the opportunity to clear the air and give her a clearer and more streamlined understanding of our wishes. her secretary repeated spoke over me, told me we was wrong. she even went as far as to push me to make a compliant even though I was very persistent with the fact I want to resolve the issue and move forward with the firm. I have noticed, nearly all of this firms good reviews online are in relation to property law.

even after doing my best to resolve the issue and move forward with their proposed payment schedule and ID Check etc, I was told they do not wish to take me or my partner on as clients and will refund the £120 paid. I was told none of their phone calls are recorded and I should make a compliant through the proper channels.

I reminded Jenny (the secretary) that she represents her firm and both me and my partner have the same opinion (from 2 different conversations with 2 different agents of the firm in different roles) and that is, when they have an unhappy client they're response is "you're wrong, we're right" without even hearing the clients grievance. even when I was told it is my turn to speak (yes, I had to courteously ask to speak without being spoken over and interrupted) I was still interrupted time and time again before being told they do not wish to take us on as clients.

the whole experience was shameful. we chose this firm based on the reviews around how nice, understanding and polite their staff are - this clearly only applies to the department handling property sales and the rest of the company is pushing business out the door by belittling and being rude to customers.

I will await my refund and hopefully other people see this and stay well away from this firm

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Paul Robinson Solicitors LLP are accredited by

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About this branch

Description

Paul Robinson Solicitors is an independent, dynamic, fast-growing and award-winning law firm dedicated to providing an outstanding level of service to all clients across the country, with offices in London Liverpool Street, Stratford, Billericay, Southend and Benfleet. Established locally in 1983, Paul Robinson Solicitors has been growing confidently for more than 40 years offering and providing a comprehensive range of legal services to a wide range of clients, both personal and commercial. The widely-experienced and skilled specialist teams of solicitors, all experts in their own respective fields, are dedicated to providing an exceptional level of service and achieving a positive result for all their clients, regardless of the scale or nature of the task.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel - Airlines going out of business
    • Travel - Falsely advertised accommodation
    • Travel - Holiday Sickness
    • Travel - Travel agents going out of business
    • Travel - Trip cancellation
    • Travel - Unsanitary hotel conditions
    • Travel - Volcanic ash disruption
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Farm partnerships and corporate structures
    • Farming disputes
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Development agreements
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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