01383 738000
W&AS Bruce is a Scottish legal firm which have been helping to support and prepare families, individuals and businesses for life’s ups and downs for almost five decades. For whatever stage in life’s journey we offer a full spectrum of services and advice given by highly trained, passionate and knowledgeable expert solicitors across our Dunfermline, Dundee, Kirkcaldy, Broxburn and Burntisland offices. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of W&AS Bruce LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using W&AS Bruce LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used W&AS Bruce LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how W&AS Bruce LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used W&AS Bruce LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how W&AS Bruce LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that W&AS Bruce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Legal Power of Attorney
Irene
Collected on:
Extremely helpful, what can be a daunting experience thinking about making a will, was made relatively easy by Anna helping us with our wills and organising our POA. Thank you for being so helpful
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Matter Type:
Probate
Mary
Collected on:
Anna Hill was excellent in supporting me in my role as executor. She was knowledgeable, supportive and turned everything efficiently and professionally. Anna was always calm and kind - her knowledge and ability obvious. I totally trusted her advice and will always be grateful to her.
A representative from W&AS Bruce LLP responded to this review on 24 June, 2025:
Thank you Mary for taking the time to leave Anna your 5 star review, this is very much appreciated. We are pleased that Anna was able to support you through this difficult time. We look forward to working with you again should you require legal assistance in the future.
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Matter Type:
Wills
Christine
Collected on:
My first will and Power of Attorney. Anna Hills was fantastic. Very professional although friendly and took time to listen to my concerns and made the whole thing very simple and easy to understand. Great service would highly recommend.
A representative from W&AS Bruce LLP responded to this review on 13 June, 2025:
Thank you Christine for taking the time to leave Anna your 5 star review, this is very much appreciated. We are so pleased that Anna was able to put you at ease and make your experience a good one. We look forward to working with you again in the future.
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Moira
Collected on:
We are clients of this firm so they were the obvious choice. We were seen by Anna Hills who is very friendly but professional and efficient. Everything was clearly explained to us about what we required and what action we needed to take. All communication by email or mail was also clearly set out. The process was made as simple as possible by Anna's proficiency.
A representative from W&AS Bruce LLP responded to this review on 27 May, 2025:
Thank you Moira for leaving Anna your 5 star review, this is very much appreciated. We look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Daya
Collected on:
My wife and I chose W&AS Bruce for conveyancing because of the convenience for us of their location, very favourable online reviews and their competitive fee quotation. Gillian was friendly, approachable and most helpful in answering all our queries during the process and we were particularly impressed by her handling of an unexpected issue which arose just prior to completion. We will certainly be happy to use W&AS Bruce and Gillian in the future if and when required.
A representative from W&AS Bruce LLP responded to this review on 27 May, 2025:
Thank you Daya for taking the time to leave Gillian your 5 star review, this is very much appreciated. We are pleased that we were able to provide you with a positive experience and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Lauren
Collected on:
I chose W&AS Bruce for the conveyancing of my first home after finding they were top in reviews of local solicitors in my area and they have definitely lived up to these reviews!
I had the pleasure of working with Gillian who really made the whole thing so easy for me, particularly as this was my first property purchase and i was rather clueless of what i was doing, she took the time to help me understand things and answer my questions. When my first offer for a property fell through Gillian was so kind and empathetic and then when I had an offer accepted she was enthusiastic with me which i really liked.
As a company i felt W&AS Bruce were great value for money, very approachable, great communication and got things done in good time.
I would recommend W&AS Bruce to anyone particularly first time buyers like myself, I will undoubtably be using them again when required in future.
A representative from W&AS Bruce LLP responded to this review on 27 May, 2025:
Thank you Lauren for taking the time to leave Gillian your 5 star review. We really appreciate your positive feedback along with your kind words for Gillian. We know buy a home can be We are happy that Gillian was able to provide a reassuring and supportive service and look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used W&AS Bruce LLP.
Matter Type:
Wills
David
Collected on:
Robyn at W&AS Bruce Solicitors has been outstanding in supporting me with my will, power of attorney, and some additional legal matters. She made the whole process feel simple and easy to follow, which I really appreciated. Robyn was always quick to respond to any questions or requests for clarification, and consistently delivered on what she promised, on time and with professionalism. I felt completely reassured throughout – a really dependable and trustworthy service.
A representative from W&AS Bruce LLP responded to this review on 16 May, 2025:
Thank you David for leaving Robyn your 5 star review, this is very much appreciate. We are very happy that you felt support through your experience with us and we look forward to working with you in the future.
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Matter Type:
Purchase and Sale
Stuart
Collected on:
Gillian dealt with our purchase of property and was professional and approachable throughout. She listened to our aims and concerns and advised us throughout the process. With a few bumps in the road Gillian kept us calm and reassured us of the next steps and seen the purchase over the finish line. Truly Professional. Thank You!!!
A representative from W&AS Bruce LLP responded to this review on 24 April, 2025:
Thank you Stuart for leaving Gillian your 5 star review. This is very much appreciated. We look forward to working with you in the future.
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Matter Type:
Purchase and Sale
Lisa
Collected on:
Annie maintained a high level of professionalism and dedication throughout the transaction, despite the challenges faced. Her availability, reliability, and efficiency in handling the situation are commendable. It is reassuring to know that Annie was able to simplify a complex process.
A representative from W&AS Bruce LLP responded to this review on 07 April, 2025:
Thank you Lisa for leaving Annie your 5 star review. Your positive feedback is very much appreciated and we look forward to working with you in the future.
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Matter Type:
Purchase and Sale
Daniel
Collected on:
Third time using WAS Bruce. Annie supported us with our house move this time.
Kept us informed and made the process simple.
We had a small issue on our end which Annie quickly provided a solution for.
A representative from W&AS Bruce LLP responded to this review on 21 March, 2025:
Thank you Daniel for taking the time to leave Annie your 5 star review. This is very much appreciated. We look forward to working with you again in the future.
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Matter Type:
Purchase and Sale
Claire
Collected on:
Gillian was our layer for buying/ selling, she was incredibly helpful and made sure we fully understood everything. Answered all our questions quickly. Everyone else that I had spoken to in the office was friendly and helpful as well. I would recommend W&AS Bruce.
A representative from W&AS Bruce LLP responded to this review on 13 June, 2025:
Thank you Claire for taking the time to leave Gillian your 5 star review, this is very much appreciated. We are so pleased that we were able to provide you with a positive experience and look forward to working with you again in the future.
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Matter Type:
Redundancy
Scott
Collected on:
W&AS Bruce were a fantastic support when I had to obtain legal advice whilst going through redundancy at work. The team supported me through each step and kept me informed along the way, whilst providing me with comfort that they had my best interests at heart and would handle everything on my behalf. Would definitely recommend!
A representative from W&AS Bruce LLP responded to this review on 13 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Purchase and Sale
Dean
Collected on:
Llaura is a top-level paralegal. Extremely efficient, informative, friendly which made the experience very seemless. Would strongly recommend.
A representative from W&AS Bruce LLP responded to this review on 13 June, 2025:
Thank you Dean for taking the time to leave Llaura your 5 star review, this is very much appreciated. We are so pleased that we were able to provide you with a positive experience and we look forward to working with you again in the future.
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david
Collected on:
I can’t recommend Robyn at W&AS Bruce Solicitors highly enough. She supported me through the process of setting up my will, power of attorney, and some additional legal matters, and made everything incredibly clear and easy to understand. Legal processes can often feel overwhelming, but Robyn explained everything in a straightforward and reassuring way. She was always responsive to questions, quick to clarify anything I was unsure about, and consistently did what she said she would do, exactly when she said she’d do it. A really professional and reliable service.
A representative from W&AS Bruce LLP responded to this review on 30 May, 2025:
Thank you David for taking the time to leave Robyn your 5 star review, this is very much appreciated. We are happy that we provided you with a positive experience and we look forward to working with you again in the future.
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Matter Type:
Purchase and Sale
Janet
Collected on:
Used W & AS Bruce recently for purchase and sale of property. Llaura was extremely helpful in the process and responded to communication promptly. She kept me up to date with progress and demonstrated professional practice and good customer service at all times.
A representative from W&AS Bruce LLP responded to this review on 16 May, 2025:
Thank you Janet for taking the time to leave Llaura your 5 star review, this is very much appreciated. We are very happy that your experience with us was a positive one and we look forward to working with you in the future.
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We fully acknowledge that you have a choice when it comes to who to use for your legal requirements and advice. Making the right decision can be confusing, yet it is key to building a successful long-term relationship with your solicitor. Below we’ve set out some reasons we believe make us the right choice. Personal Touch – our clients are the reason we come into work every day. We will take the time to get to know you and your situation so we can offer a personalised and tailored service to get you the best results possible Integrity – at all times our experts will give transparent, honest, fair and impartial advice. We want you to feel secure in the knowledge that your best interests are at the very heart of why we do what we do Professional Service Partners – over the years we have built up strong relationships with service providers that complement our services allowing us to confidently recommend other companies to you so you avoid the time taken to research these yourself History/Longevity – with a world in turmoil and large institutions, such as high street banks having lost a large amount of respect and trust in recent years, we hope the fact we have been a solid, respected and trusted firm for decades stands us in good stead – bringing you peace of mind we are right choice for you and your family Compassionate When it Matters – we take an empathetic yet pragmatic approach by listening to our clients, to truly understand their individual circumstances and goals. We do our upmost to make them feel at ease by carefully explaining their choices and options in a way they can understand Formidable When it Counts – a lot of the services we cover can be complex, difficult and have life-changing implications for our clients. We are straight-talking and upfront. If we are representing you in court you can be sure you have a highly strategic, knowledgeable and experienced solicitor fighting your corner.
