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How Workplace Investigations Compares

Value for money

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Limited data.

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Workplace Investigations on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Workplace Investigations. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Workplace Investigations and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Workplace Investigations performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Workplace Investigations and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Workplace Investigations compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Workplace Investigations offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    167
  • Very Good

    5
  • Average

    0
  • Poor

    1
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Happy

Happy

June 27, 2025

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Approachable, kind and wise.

When I experienced the trauma of discrimination and being unfairly dismissed, Louise Maynard’s professionalism, knowledge, and determination ensured the best possible outcome for me in a settlement agreement, therefore avoiding the need to take my ex-employer to court.

She is like a trusted friend who will tell you what you need to hear, not what you want to hear, and will guide and support you through the roughest of times. Simply put, she is phenomenal.



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Anonymous

Verified review

This review has been left by a verified client who used Kilgannon & Partners LLP.

Matter Type:

Redundancy

Anonymous

June 25, 2025

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Efficient and comprehensive

My experience with Vicky at Kilgannon & Partners was excellent. I felt total confidence in the advice given and the level of involvement. I also felt Vicky was fully experienced in dealing with my case and we resolved my situation promptly and efficiently to my satisfaction. I would highly recommend both Vicky and Kilgannon & Partners for employment law cases.

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Anonymous

Verified review

This review has been left by a verified client who used Kilgannon & Partners LLP.

Matter Type:

Constructive/Unfair Dismissal

Anonymous

June 20, 2025

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Amazing help with settlement.

Vicky is amazing!
I conacted her asking for advice regarding a situation I had been put in, and from the very beginning she was amazing!

She had all the information I needed to know, explained it well, in a way I can understand (I have ADHD so struggle at times)
Vicky was unaware of this, however that made the service even better, I didn't even have to explain that I needed things in simple terms, but she knows how complicated it can be when you hear all these new words, so she breaks it down and explains what it means.

Vicky will put a very careful eye over any paperwork you have and need checking or signing, she will leave no detail untouched.
Vicky also takes great care in making sure paperwork is worded in a way best for everyone.

I have heard about a lot of places that will just sign, to make it quick and easy, but Vicky proved that you can do the job quickly, but very efficiently at the same time.

If ever I had any further issues within employment, Kilgannon will definetly be who I come too, and Vicky will certainly be someone I ask for specifically.

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Anonymous

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This review has been left by a verified client who used Kilgannon & Partners LLP.

Anonymous

June 18, 2025

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Professional, friendly and efficient service.

Thank you for your recent support at short notice. You were professional and informative and supported me throughout the whole process. I would definitely recommend your services to others.

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Leanne S

Leanne S

May 29, 2025

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Excellent Service from Helen

I contacted Helen really close to a deadline for a document to be signed, after being let down by another solicitor. Helen started to help me immediately and her service was beyond excellent, problem free and very speedy.Helen dealt with my instruction in a kind and empathetic way and I cannot fault her in any way. Thank you Helen

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IH

Verified review

This review has been left by a verified client who used Kilgannon & Partners LLP.

IH

May 21, 2025

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Great experience!

Vicky was incredibly fast, kind and professional!

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Esme

Matter Type:

Discrimination at Work

Esme

April 30, 2025

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Excellent advice and great support

Sally was brilliant, from her supportive approach with me as we identified what case we had to working professionally but tenaciously with my employer to reach a fair outcome. I would highly recommend Sally, for her capability but also making a very upsetting and stressful time feel bearable, she was absolutely lovely, and I am so grateful for the outcome she achieved.

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Nick

Matter Type:

Settlement Agreements

Nick

April 23, 2025

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Exceptional service!

Sally was exceptional from start to finish. At our initial discussion she was able to quickly understand and evaluate what was a potentially complicated situation and provide clear and comprehensive advice and guidance on the options available to me going forward. This allowed me to make well-informed decisions based on sound reasoning. Throughout the whole process Sally was very swift to respond and extremely helpful and collaborative in her approach. She is clearly very experienced in her specialist field and was able to clearly explain the courses of action and outcomes available. The settlement agreement was professionally managed and without her expert advice and assistance I would not have achieved the successful outcome that was agreed. I would have no reservations about recommending Sally, she is a very experienced and highly knowledgeable professional with a friendly and helpful attitude which made what could have been a stressful and difficult process run as smoothly as possible. Thanks! Nick H

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John

Matter Type:

Settlement Agreements

John

April 12, 2025

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Sally Eastwood- Employment law.

Sally was able to guide me carefully through concerns I had with my employer and through her diligent and detailed efforts, was able to achieve a fair and reasonable outcome for all parties. Sally responded quickly and knowledgeably to all raised points, and delivered a service that I was immensely happy with. I would recommend Sally to anyone with employment concerns.

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Nigel

Matter Type:

Constructive/Unfair Dismissal

Nigel

March 11, 2025

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Blank Bullet

Although the firm of Solicitors were recommended by a top media lawyer my Solicitor had a steep learning curve understanding the background to my case. I was involved in a 6 month long Grievance Case with my employer. Eventually the Solicitor opted to seek a settlement with my employer and fired an email with the heading "without prejudice". One of the company directors, simply ignored the email and treated it like a blank bullet. The Solicitor was unable to negotiate and was not effective. This however, did not stop the Solicitors increasing their fee from 2,500 to 4,500

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Reviews collected from

Monica

Monica

June 23, 2025

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Monica

Poor customer service. Very rude call handler. Spoke to someone 2 working days ago to find out cost and was given a single starting price point and I advised I would consider and get back to them. I called today and was told the associate was at full capacity and I only had the option of going with a partner at a higher price. The call handler said she would not tell me the capacity of the associates unless I booked which is the most ridiculous thing I’ve heard because as a potential client I should have full transparency of what would be available to me at the point of enquiry. Given only 2 working days went by it’s clear the associate was close or already at full capacity when I called so then the price point given was not accurate as this option was not available to me in any case. Just a waste of time! Unprofessional.

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Christiane

Christiane

May 06, 2025

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Christiane

Sally was incredibly helpful! Always quick to respond, she explained everything clearly, offered me great support and her advice was crucial. I reached out to Kilgannon & Partners with a very tight deadline - their response was very speedy, providing all the necessary information straight up. I'm very thankful to them and would definitely recommend them.

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Ben

Ben

April 07, 2025

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Ben

Fantastic knowledge and service provided by Yeing and Dani. I cannot fault at all, Very much recommended.

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Terence

Terence

March 19, 2025

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Terence

Absolutely one of the best experiences I have had with legal services here in the UK. It was a very straightforward experience and everything, including pricing, was explained simply and completely. I cannot recommend Springhouse highly enough!

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Ian

Ian

January 30, 2025

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Ian

I received comprehensive legal advice in a supportive and patient manner. I was able to ask all the questions I needed and was provided prompt support after the call.

Extremely positive from start to finish

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Workplace Investigations are accredited by

accreditation

About this branch

Description

Kilgannon & Partners is a boutique employment law firm. Our senior lawyers act as independent workplace investigators making us a niche UK law firm where our workplace investigations work offers clarity and fairness to complex workplace problems. Founded on the principle of pioneering a progressive approach, our firm emphasises expertise, discretion, and unwavering ethical standards. Our Expertise We provide comprehensive workplace investigations services, including whistleblowing, bullying and harassment and discrimination. Our reputation rests on meticulous investigation, legal acumen, and an ethical approach, positioning us at the forefront of our field. Our Values Our actions are guided by our firm's core values: Honesty: We maintain an unwavering commitment to truthfulness in all our professional interactions. Integrity: Each team member embodies integrity, upholding the highest ethical standards. Professionalism: Dedicated to excellence, we ensure our work reflects the utmost professional rigour. Fairness: Equity is central to our practice; we treat our clients, staff, and partners with impartiality and respect. Transparency: Clear and straightforward communication is paramount, ensuring clients are fully informed at every stage. These values form our guiding ethos: consistently "doing the right thing," underpinning every decision we make, ensuring alignment with our moral and professional obligations. Our Approach We have redefined the law firm concept, emphasising trust-building attributes and delivering results. In every workplace investigation, we apply our values to ensure a fair process and just outcome. Mission Statement Our mission is to champion fairness in the workplace. We are committed to delivering outstanding workplace investigation services. Our approach is underpinned by: Rigorous Ethical Conduct: We adhere to an uncompromising code of ethics, ensuring thorough, impartial, and fair investigations, providing a foundation for equitable resolutions in even the most complex cases. Client-Focused Strategy: Recognising each workplace issue has unique nuances, which allows us to offer bespoke solutions and tailored processes, with acute sensitivity to the needs of each investigation. Advanced Legal Expertise: Our team, at the forefront of employment law, continuously refine their skills and deliver innovative, informed, and proactive services. Synergistic Team Approach: We value our team's collective expertise, fostering a collaborative environment for sharing insights and experiences, allowing us to evolve how we work and the services we deliver. Education and Prevention: Acknowledging the importance of prevention, we are also able to educate employers and employees, promoting awareness and providing tools to pre-empt workplace disputes.

Practice areas

Workplace Investigations The firm provides meticulous and independent workplace investigations to address complex issues with clarity and fairness. They specialise in resolving cases related to harassment, bullying, whistleblowing, discrimination, and data breaches1. By ensuring a transparent and impartial investigation process, they help organisations navigate sensitive workplace issues. Whistleblower Investigations They conduct thorough whistleblower investigations, ensuring protection for those making disclosures and helping organisations adhere to legal obligations. Bullying and Harassment Investigations Their investigative services extend to bullying and harassment claims, aimed at upholding workplace integrity and standards. Discrimination Investigations The firm handles investigations into discrimination allegations, ensuring all parties are treated fairly and with respect. Data Breach Investigations In the digital age, they assist organisations in managing data breaches, safeguarding against cyber vulnerabilities. Honesty, Integrity, and Fairness They place a high emphasis on values like honesty, integrity, professionalism, fairness, and transparency, ensuring clients are fully informed at all stages. Support for Legal and HR Teams Their independent and professional services offer HR teams and legal departments credible, impartial solutions to legally and operationally sensitive matters.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity