Martin
Collected on:
Above and beyond
Some confusion over searches when we stipulated none required. However Peter Shell was outstanding and went above and beyond to get the exchange and completion in time.
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PLS Solicitors
03300 565 423
A modern & progressive property law firm, putting our customers at the heart of everything we do.
Also known as - Property Legal (manchester) Limited
- Address
- WA14 5UW
- 03300 565 423
- www.pls-solicitors.co.uk
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Accreditations
Other locations
Other locations
PLS Solicitors
have 4 other locations
How PLS Solicitors Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of PLS Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using PLS Solicitors. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used PLS Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how PLS Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used PLS Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how PLS Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Zarina
Collected on:
Very pleased
Very good service you guys gave us thank you PLS , thank you everything
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Mark
Collected on:
Professional service
The service we received from Samantha wood was excellent, she was professional and kept us informed from start to finish.
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Ajoke
Collected on:
Patient and clear advice
The service was of high quality. During the course of the process, when I felt under a lot of pressure/stress, Ashfa was very patient with me and she listened to me and explained things which helped to reassure me. Thank you Ashfa.
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Naraindrakoomar
Collected on:
Thank you
Your service was good
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Jinson
Collected on:
Thank you
Many thanks no suggestions well serviced
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Ancy
Collected on:
Good service
Good service ,very well
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Neil
Collected on:
Thankyou
Grateful for your help
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Ali
Collected on:
AVOID! AVOID AND SAVE YOU LIFE !!
Absolutely appalling, inefficient and careless service by PLS Solicitors particularly case handler Jackson Keats. I purchased my house through PLS Solicitors in Nov 2020 and again contracted them for conveyancing services to sell the same house on 3rd Sep 2024 (PLS Case Ref 614668). But found that a lot of important documents were missing as were not obtained by them during original purchase. A case of extreme negligence. Communication was awful and extremely delayed, in fact, Jackson did not care to respond until I call and send reminder emails...and many times he lied about progress. I complained to his Manger Caroline but nothing improved as she was also slow and did not care for client. After almost three months of stress and spending extra costs, I formally lodged complaint to directors and senior management of PLS Solicitors but received stereo type reply and no concrete action taken to resolve the issues despite lapse of a month. Now almost four months and 20 days passed but they failed to fully respond to the enquiries from buyer's solicitors with required documents, raised on 16 Sep 2024. Hence, they failed to contract exchange as yet. Now, I am going to file legal case and complaints to relevant authorities against them for spoiling the sale deal and causing us loss of money, time, efforts. Suffered a loss of several thousand pounds and continuous mental stress. I read a lot negative comments about awful services and unhappy customers of PLS Solicitors. As I am initiating legal proceedings against them so would appreciate if other victims/unhappy customers can join hands with me (without cost sharing) so we can fight for our legal right and compensation. MUST AVOID TO SAVE YOUR LIFE & MONEY!!
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Matter Type:
Residential Conveyancing
Ali
Collected on:
AVOID! AVOID AND SAVE YOU LIFE !!
Absolutely terrible and careless service by PLS Solicitors particularly case handler Jackson Keats. I purchased my house through PLS Solicitors in Nov 2020 and again contracted them for conveyancing services to sell the same house on 3rd Sep 2024 (PLS Case Ref 614668). But found that a lot of important documents were missing as were not obtained by them during original purchase. A case of extreme negligence. Communication was awful and extremely delayed, in fact, Jackson did not care to respond until I call and send reminder emails...and many times he lied about progress. I complained to his Manger Caroline but nothing improved as she was also slow and did not care for client. After almost three months of stress and spending extra costs, I formally lodged complaint to directors and senior management of PLS Solicitors but received stereo type reply and no concrete action taken to resolve the issues despite lapse of a month. Now almost four months and 20 days passed but they failed to fully respond to the enquiries from buyer's solicitors with required documents, raised on 16 Sep 2024. Hence, they failed to contract exchange as yet. Now, I am going to file legal case and complaints to relevant authorities against them for spoiling the sale deal and causing us loss of money, time, efforts. Suffered a loss of several thousand pounds and continuous mental stress. I read a lot negative comments about awful services and unhappy customers of PLS Solicitors. As I am initiating legal proceedings against them so would appreciate if other victims/unhappy customers can join hands with me (without cost sharing) so we can fight for our legal right and compensation. MUST AVOID TO SAVE YOUR LIFE & MONEY!!
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Reviews collected from
Nina
Collected on:
Nina
We just purchased a house with the assistance of Joulia Taha. I am extremely pleased with her work and professionalism. As first-time buyers, many things were not clear to us and every time I had questions, she kindly and patiently answered and explained in detail. Thank you once again for your assistance and work.
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Sam
Collected on:
Sam
Honestly , I was so worried because there was time limit.And I was referred to PLS where they didn’t have more reviews, But at the end I went with them and that was my best decision because the way I was guided through till the end was very clear.
I didn’t have any knowledge about mortgage and Joulia my solicitor was so kind and calm when she explained things to me. of course there were other staff too who were so nice to me.
So don’t judge the book by its cover.
and I would recommend PLS solicitor to everyone.
Thank you PLS solicitor team
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Oyedoyin
Collected on:
Oyedoyin
We had a great experience working with Natalie during our mortgage process. Although the process took longer than we initially expected, she was consistently responsive and kept us well-informed every step of the way. Natalie's prompt replies to our emails and clear communication gave us peace of mind during what could have been a very stressful time. We truly appreciated her dedication and professionalism, and we wouldn't hesitate to recommend PLS to anyone looking for a reliable and supportive solicitor.
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Erdem
Collected on:
Erdem
Completion has not happened yet(hence might be slightly an early feedback) but so far everything has been smooth(despite some tricky bits during the process). Jemma has been patient to support each query with attention and she's always been acting with due diligence. I'm so far pleased that I chose PLS. Thanks!
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Graeme
Collected on:
Graeme
Avoid at all costs. Lack of contact throughout the process, which required us to do all the work for them and pay for the privilege - they don't have time to explain anything to you but expect you to understand 100s pages of documents they send to you. They required constant chasing and even caused a delay in completion because they left everything to the last minute. Their portal is not fit for purpose, and their customer service is non-existent, and we are still finding out now that they hadn't sent all documents to us beforehand. Please avoid at all costs - there has to be a better company out there as these are the worst.
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PLS Solicitors are accredited by
About this branch
Description
PLS has offices in Manchester, Liverpool and Central London. With around 200 employees, we are one of the leading conveyancing firms in the country by volume and a significant amount of our work is in new build homes. We are experienced in all types of conveyancing including Help to Buy, shared ownership and re-mortgage. In addition to this we have a highly experienced Secured Lending team who can deal with commercial and residential property transactions including development finance and Islamic finance. PLS is an award winning property law practice. We are consistently one of the top ten legal practices specialising in conveyancing, and we have won numerous awards for our service to clients and for our expertise. We pride ourselves on providing a fast and efficient service to all of our clients. Our teams of expert lawyers and support staff put our clients at the heart of everything they do, and combine speed, experience and empathy along the way. Our clients have access to the PLS Portal 24/7 that can be accessed on a desktop or any smart device or phone. Clients can securely log in to their case and track their property transaction in real time. The portal guides our clients through the process, allowing them to upload documents and complete and sign forms online, thus ensuring a quicker and more efficient process and making our service as straightforward and transparent as possible. Our teams are available 7 days a week so don’t hesitate to get in touch for a free quote by calling our new business team on 0330 024 4536 or get a quote via our website – www.pls-solicitors.co.uk.
Regulated by
Legal services
Personal areas of law
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises