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How PLS Solicitors Compares

Value for money

This firm - 85%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of PLS Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using PLS Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 64%
About Right 36%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 83%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used PLS Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how PLS Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 83%
No 17%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 83%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used PLS Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how PLS Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 83%
No 17%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.2/5

Reviews summary

  • Excellent

    5947
  • Very Good

    545
  • Average

    90
  • Poor

    112
  • Awful

    1154

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Martin

Martin

March 17, 2025

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Above and beyond

Some confusion over searches when we stipulated none required. However Peter Shell was outstanding and went above and beyond to get the exchange and completion in time.

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Zarina

Zarina

February 26, 2025

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Very pleased

Very good service you guys gave us thank you PLS , thank you everything

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Mark

Mark

February 22, 2025

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Professional service

The service we received from Samantha wood was excellent, she was professional and kept us informed from start to finish.

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Ajoke

Ajoke

February 07, 2025

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Patient and clear advice

The service was of high quality. During the course of the process, when I felt under a lot of pressure/stress, Ashfa was very patient with me and she listened to me and explained things which helped to reassure me. Thank you Ashfa.

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Naraindrakoomar

Naraindrakoomar

February 04, 2025

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Thank you

Your service was good

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Jinson

Jinson

January 31, 2025

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Thank you

Many thanks no suggestions well serviced

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Ancy

Ancy

January 31, 2025

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Good service

Good service ,very well

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Neil

Neil

January 30, 2025

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Thankyou

Grateful for your help

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Kwok

Kwok

January 20, 2025

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Patient and kind

Fast response! Staff is so patient and kind!

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Anonymous

Anonymous

January 15, 2025

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Brilliant

Its been great dealing with PLS, polite and professional and always ready to answer your calls. Brilliant.

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Reviews collected from

grace

grace

July 29, 2025

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grace

I used Shaun S and his team for both my sale and purchase and they were fantastic from start to finish. Selling my apartment involved some tricky points around the Building Safety Act but they were clearly very experienced with it. They knew exactly how to handle everything, what to say and kept things moving when it could’ve easily stalled.

They stayed on top of everything and kept me updated throughout. Nothing was too much trouble and they made the whole process far less stressful than it could’ve been. I probably drove Shaun mad with the number of emails I sent but he was always calm and helpful!

I highly recommend using PLS.

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Malick

Malick

July 28, 2025

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Malick

PLS were great. Sam Burton and Chloe were super helpful - always reachable and guided us well throughout the process. As a first time buyer, you hear horror stories of unreachable solicitors and unnecessary delays, but this was the exact opposite of our experience with PLS. Quick, clear, and reliable!

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Mu

Mu

July 27, 2025

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A client

I’m very happy with my experience working with PLS. Jackson Keats was extremely professional, responsive, and supportive throughout the process. He made the legal side smooth and stress-free. I highly recommend their services!

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Ryan

Ryan

July 27, 2025

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Ryan

I had an excellent service from PLS solicitors. I got recommended PLS by my mortgage advisor as I was a first time buyer. Sehrish was in charge of my case and she was very helpful. As a first time buyer I didn’t really have a good understanding of the process of buying a house but it was made easy by the east instructions given and the PLS app that you can upload your documents too. A few times where I did get a bit stuck on what to do next I just either emailed Sehrish or rang up and whatever I was asking about always got explained very easily. I got accepted for the property at the start of the year and I’m due to complete this week coming. This was because the sellers I was buying from held up the process as they didn’t find a place they wanted to buy until after a few months having they accepted my offer. However every time we could get the ball rolling Sehrish was very sharp in getting things done. I could easily contact her and it’s been a very easy process. This week is my completion so I’m very excited for that day and I would like to thank Sehrish and her colleagues for there help.

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Ahsam

Ahsam

July 24, 2025

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Ahsam

I had a great experience working with PLS Solicitors on my property purchase. The team was professional, responsive, and kept me updated throughout the process, making everything smooth and stress-free. I truly appreciate their hard work in getting us to exchange and look forward to completion. Highly recommended!

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PLS Solicitors are accredited by

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About this branch

Description

PLS has offices in Manchester, Liverpool and Central London. With around 200 employees, we are one of the leading conveyancing firms in the country by volume and a significant amount of our work is in new build homes. We are experienced in all types of conveyancing including Help to Buy, shared ownership and re-mortgage. In addition to this we have a highly experienced Secured Lending team who can deal with commercial and residential property transactions including development finance and Islamic finance. PLS is an award winning property law practice. We are consistently one of the top ten legal practices specialising in conveyancing, and we have won numerous awards for our service to clients and for our expertise. We pride ourselves on providing a fast and efficient service to all of our clients. Our teams of expert lawyers and support staff put our clients at the heart of everything they do, and combine speed, experience and empathy along the way. Our clients have access to the PLS Portal 24/7 that can be accessed on a desktop or any smart device or phone. Clients can securely log in to their case and track their property transaction in real time. The portal guides our clients through the process, allowing them to upload documents and complete and sign forms online, thus ensuring a quicker and more efficient process and making our service as straightforward and transparent as possible. Our teams are available 7 days a week so don’t hesitate to get in touch for a free quote by calling our new business team on 0330 024 4536 or get a quote via our website – www.pls-solicitors.co.uk.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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