Samuel
Collected on:
House purchase
I think I had a brilliant house purchase ride with them. They are informative. I think they are also affordable.
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PLS Solicitors
03300244536
A modern & progressive property law firm, putting our customers at the heart of everything we do.
Also known as - Property Legal (manchester) Limited
- Address
- EC2M 4QP
- 03300244536
- www.pls-solicitors.co.uk
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Accreditations
Other locations
Other locations
PLS Solicitors
have 4 other locations
How PLS Solicitors Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of PLS Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using PLS Solicitors. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used PLS Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how PLS Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used PLS Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how PLS Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Remortgaging
STEVE
Collected on:
I would use them!
I would avoid doing business with PLS Solicitors. I was doing a remortgage, so time was of the essence. I would have thought PLS Solicitors would have understood this. They took days to respond to emails and ask for documents that I had already sent. Their communication was extremely poor and have much to be desired. In the company, it seems that the right hand doesn’t know what the left hand is doing. Adding to all that, I was sent another client redemption statement. I can’t believe that I paid over £1000 for this service. I wouldn’t use them or recommend them to anyone.
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Meg
Collected on:
Horrendous first time buyer experience
My experience of PLS has been absolutely horrendous, they were virtually uncontactable throughout the process and I wasted many hours on the phone waiting for someone to pick up. Every single document I submitted or progress that should have taken place I had to chase to ensure they had received or actioned correctly. An example of this (of which there are many more) is when issued with my 'final bill of costs' which was incorrect I was told 'we weren't sure if you were using a mortgage to purchase the property' of course by this stage I already had my mortgage approved and has already been submitted to PLS as my proof of funds, it took 4 attempts at my final bill of costs' to get it close to accurate, although I am still contesting an inaccuracy that I decided I had to pay to avoid slowing the procedure down even more. They requested duplicates and even triplicates of some documentation claiming they had not received it or giving a loosely linked (and untrue) reason as to why they needed further documentation or duplicates. Every step of the journey was stressful, drawn out and completely inefficient. 6 months after beginning of the process, the week of exchange came, at this point I was asked to resend information which had been sent 5 months prior and not sent to the relevant parties - this slowed exchange by a week. Nobody took ownership or responsibility for my case and their service was appalling front start to finish. I would avoid using them at all costs.
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Cassandra
Collected on:
Great service
Bought my new build home using PLS as my solicitors. Fantastic service throughout communication was consistent. I wanted my completion date bought forward by a week and they communicated with my builders to make this happen. Siborne Anthony ans Dan we’re great.
Thank you for everything
Cassandra
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Amy
Collected on:
Fantastic service
Quick, Easy and stress free. Siobhan has been wonderful in keeping us informed with regular updates.
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Rumon
Collected on:
First time buyers
Mohammad Khan was fantastic. Explained every step and had great approach. Communication was excellent especially in a pandemic. Made everything easy for us. First class service from him and team. Thank you would definitely recommend to anyone.
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Matter Type:
Leasehold properties
Charlie
Collected on:
Charlie Spencer
I had dealings with several employees at PLS. Caroline, Alex and Rubina from Legal Unit 3 were very helpful throughout. They were willing to assist my enquiries at any time and as a first time buyer I was very unsure on a lot so had lots of questions. It was very easy to get in contact with them and o would recommend PLS again. I am very grateful for all of their help during the moving/buying process. I completed within around 3 months and it was a very smooth process.
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Matter Type:
Residential Conveyancing
Erin
Collected on:
Faultless service
We bought our first home earlier this year and used PLS as our solicitors. As first time buyers, our knowledge of the conveyancing process was limited and we felt that PLS more than helped to fill the gaps in our knowledge and put us at ease. We were kept informed of the whole process as it was happening and any questions we had were answered promptly. Completion was smooth and without a problem, we were in our house within 9 weeks which we were so pleased with - especially as we had two Help to Buy ISAs to deal with too. Would happily recommend the conveyancing service at PLS to anybody.
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Tanya
Collected on:
Choose better, PLS is not the firm for any home buyers out there
If there’s one thing you do to ensure you have a stress free or rather a minimal stress home buying process, it’s to avoid this firm at all costs. Even if it is ‘highly recommended’, do not do it.
S They do not respond to emails, avoid your calls, do not follow up on any tasks, and partners who are handling your cases disappear on annual leave without handing over your case to anyone else, leaving your home buying process in limbo if someone has jetted off to Spain with their family.
When buying a home, buyers deserve peace of mind and to feel comfortable with the advice they are given. I could not detail a single moment where I have felt that with this firm. I implore you to make better choices than I did and go with someone else. Paying clients deserve better and this firm is not it.
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Martin
Collected on:
Above and beyond
This review is for a different branch.
Some confusion over searches when we stipulated none required. However Peter Shell was outstanding and went above and beyond to get the exchange and completion in time.
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Reviews collected from
Danielle
Collected on:
Danielle
Currently using PLS Solicitors for a sale and purchase. I have been assigned one solicitor Sim to do both which has been fab as I’ve had one point of call throughout. Sim has been so helpful and responds quickly to any emails and questions I have. Found the online portal easy to use too. Highly recommend PLS and will definitely use in the future if I decide to move again!
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Mo
Collected on:
A client
I'v just purchased my first home and it has been a long process but made a lot better due to the team at PLS.
I would like to also personally thank Rubina who has been a tremendous help along the way and made the process quick and easy for me (even with my incessant calling). Thank you so much and would highly recommend!
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Edyta
Collected on:
Edyta
Quotation team is trying to rip me off the money. £1000 for shared ownership fee, this is a joke and they are saying they can not change the quote. They've quoted me over £2500 for selling shared ownership. Other law firms are charging £100-£175 maximum for shared ownership fee. Such a waste of time! They are also rude on the phone and ignorants! I do not recommend. Stay away from this law firm.
The worst place I have ever had to deal with. I DO NOT RECOMMEND THIS PLACE!!!
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Matt
Collected on:
Matt
Great solicitors that worked very hard right up to the deadline to make sure completion was made on time - thank you Natalie Nugent and Alex Spragg for handling everything so quickly and taking time to explain everything to me!
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Kugan
Collected on:
Kugan
Milestone & amazing experience,,
Time ,& accurate efficiency,
I would recommend anyone & anywhere, is a Best service ever,
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PLS Solicitors are accredited by
About this branch
Description
PLS has offices in Manchester, Liverpool and Central London. With around 200 employees, we are one of the leading conveyancing firms in the country by volume and a significant amount of our work is in new build homes. We are experienced in all types of conveyancing including Help to Buy, shared ownership and re-mortgage. In addition to this we have a highly experienced Secured Lending team who can deal with commercial and residential property transactions including development finance and Islamic finance. PLS is an award winning property law practice. We are consistently one of the top ten legal practices specialising in conveyancing, and we have won numerous awards for our service to clients and for our expertise. We pride ourselves on providing a fast and efficient service to all of our clients. Our teams of expert lawyers and support staff put our clients at the heart of everything they do, and combine speed, experience and empathy along the way. Our clients have access to the PLS Portal 24/7 that can be accessed on a desktop or any smart device or phone. Clients can securely log in to their case and track their property transaction in real time. The portal guides our clients through the process, allowing them to upload documents and complete and sign forms online, thus ensuring a quicker and more efficient process and making our service as straightforward and transparent as possible. Our teams are available 7 days a week so don’t hesitate to get in touch for a free quote by calling our new business team on 0330 024 4536 or get a quote via our website – www.pls-solicitors.co.uk.
Regulated by
Legal services
Personal areas of law
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises